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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

EUclaim has done everything they can in an extremely professional way to get me the compensation from the airlines. Although it takes some time and they do charge relatively high commission fee, they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am extremely impressed by the service provided from the EUclaim. The whole process takes slightly more than a year, due to the resistance from the airline company. But finally it has been worked ou... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After one year without any success, EU Claim sent an e-mail stating the process would need to progress with a UK Legal Partner. Chocking! If i would be interested in progress with the claim using oth... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques & administration

À propos de EUclaim

Informations provenant de diverses sources externes

  • Over 10 years experience in the field of passenger rights
  • Takes the hassle out of claiming
  • Keeps you up to date with a personal online file
  • Strong legal department
  • You can reach us during weekdays by phone, live-chat and e-mail
  • You get what you are entitled to!

EUclaim helps passengers on a no win, no fee basis.

EUclaim assist passengers when:


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

574 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you. Trouble free claim.

We are very happy to get the max refund after a cancelled flight. Thanks to Euclaims for making that happen. Great communication and simple process.

21 décembre 2015
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Réponse de EUclaim

Thank you for your review! We're glad we were able to help. ~Roxane

Noté 5 sur 5 étoiles

very useful

The airline did not compensate me when I complained myself. My claim was easily compensated with euclaim, thank you!

15 décembre 2015
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Réponse de EUclaim

We´re glad we were able to help you when the airline didn´t. Thank you for your review! ~Roxane

Noté 4 sur 5 étoiles

good communication

This file was well taken care of . Every change was communicated by e-mail and updated in . My EU-claim,
Received money was fast transferred to my account

15 décembre 2015
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Réponse de EUclaim

Thank you for your review! We´re glad everything was well taken care of. ~Roxane

Noté 5 sur 5 étoiles

Great service!

Great, simple and reliable service without any complications.

7 décembre 2015
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Réponse de EUclaim

We're glad to hear you are satisfied with our service! ~Roxane

Noté 4 sur 5 étoiles

Overall great

First og all, it was a overall good service. There is no doubt they do their job and if you have the right to compensation, they will most likely get them.

The only problem, which is why I give 4 stars, is because of all the corespodence. Including, it was in german. I expected english. So I had to ask every time, if there was something I had to fill in or decide, but they was very friendly and replied every time.

Overall, really good. Expect the case to be 6-18 months, but be patient

7 décembre 2015
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Réponse de EUclaim

Our apologies for the language confusion, Jim! You submitted your claim through our English website, but belonged to the German division. We will discuss this problem with our team to avoid the issue in the future. Thank you for pointing it out! ~Roxane

Noté 5 sur 5 étoiles

The process went smoothly

The process went smoothly. I was informed about each stage of the process by email and also in the website.

I would definitely recommend it to others.

3 décembre 2015
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Réponse de EUclaim

We're glad we were able to solve your case. ~Roxane

Noté 5 sur 5 étoiles

Amazing, I'm so thankful to found this company

Last year our flight was delayed 6 hours, and just recently I realized we can get some refund. I wrote to klm but they didn't response at all. So I send everything to euclaim, and they were so nice , so quick. Within 1 month from the start I 've got the money. Awesome. I'm so thankful. It's a lot of money because we were 5 of us (basicly 3000 euro). Finally (after euclaim's cost) we got 2000, and I'm 100% satisfied because without them I wouldn'd get anything. Just that very day when I've got the money Klm responsed to my first personally letter and said (We would like to inform you that the time limit to announce claim about delayed flight is one year in Hungary. As your flight delay occured in 24th June 2014 and your web message arrived to our customer care dept on 23rd September 2015, unfortunately we are unable to treat your claim.) RIDICULOUS!!! They don't know I've already got back the money. So I highly recommended euclaim. It was a miracle I found them. I really appreciate their work. Thank you. I'm sooooo happy!

1 décembre 2015
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Réponse de EUclaim

Thank you for your elaborate review, Naomi! We're glad we were able to solve this claim for you. ~Roxane

Noté 5 sur 5 étoiles

Excellent

EUclaim's service is transparent, professional, quick and efficient.

27 novembre 2015
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Réponse de EUclaim

Thank you for the great review! ~Roxane

Noté 5 sur 5 étoiles

Excellence and justice

I am extremely impressed by the service provided from the EUclaim. The whole process takes slightly more than a year, due to the resistance from the airline company. But finally it has been worked out well, thanks to the EUclaim's effort. If there are similar companies like the EUclaim for other industries, then the world would be much more beautiful!
A big thank you to the EUclaim.

18 novembre 2015
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Réponse de EUclaim

Thanks for writing a review. We're happy we were able to impress you with our service! ~Roxane

Noté 5 sur 5 étoiles

An Efficient and Reliable Claim Company!

EUclaim has been working on my claim for about 4-5 months now. I truly expected it to happen sooner but after the swift replies and help from their legal and financial team I understood that claiming compensation, or rather fighting for it, from an airline is NOT an easy task.
Their honest and reliable communication standards really impressed me but what impressed me was how quick an easy the payment was once my compensation was sought out and won.

Thank you EUclaim for making me once again a really happy passenger!

17 novembre 2015
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Réponse de EUclaim

You're welcome! It's true that claiming a compensation is not an easy task. It can take several weeks, months or years, thank you for your patience! ~Roxane

Noté 5 sur 5 étoiles

excellent job

I had a 15 hours delay by wizzair! It took 10 months to be paid, but worth it to wait, and i only have to do was 10 min, to upload my files! Thanks for your help!

16 novembre 2015
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Réponse de EUclaim

We're sorry you've experienced such a long delay. Glad we were able to help you get a compensation! ~Roxane

Noté 5 sur 5 étoiles

thank you for the job well done

great and accurate communication and most importantly I didn't expect it by my claim was paid out and that was all thanks to euclaim!!! thanks a log

16 novembre 2015
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Réponse de EUclaim

Thank you for your review! We're happy to have solved your claim. We hope you won't experience a long flight delay again. ~Roxane

Noté 1 sur 5 étoiles

13 months and still no action taken

Do not recommend using EUCLAIM. It has been 13 months and still they have taken no legal action against Iberia. For the last 9 month they give the same standard response that it has now gone to there legal department. If they ever do get the money they will take a 3rd of it for doing nothing for over a year.

11 novembre 2015
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Réponse de EUclaim

We understand your frustration, Surani. My colleagues have contacted you regarding your claim, I hope they were able to explain the situation. Please feel free to contact us if you have any further questions. Hang in there! We're continuing to work on your claim. ~Roxane

Noté 5 sur 5 étoiles

Proffessionals

Excellent service, punctual notification on the process.
I would recommend them without any doubt.

10 novembre 2015
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Réponse de EUclaim

Thank you for your review! We're glad we were able to help you with your claim. ~Roxane

Noté 5 sur 5 étoiles

Well informed and great result!

EU CLAIM has handled our claim in a very good way.
Quick, easy and they kept us in the loop about all steps that needed to be taken to handle our claim.
Within 9 months we got our money back (the most possible) and we're super happy and can recommend anyone to work with EU CLAIM.

4 novembre 2015
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Réponse de EUclaim

Thank you for writing a review, Marga. We're happy we were able to solve your case. ~Roxane

Noté 5 sur 5 étoiles

Great service, great job, fair pay

Great company. After the airline diddnt want to compensate me because of extreme weather conditions (2 mm snow in januari in Amsterdam) I went to EU claim. The airline also rejected their claim so legal action were taken. The only thing I needed to do was fill in some forms. So I had very little work and after a couple of months did get my compensation.

I got 600 euros plus intrest back from the airline. After taks EU claim took 137. I think this is a fair pay for the service they gave. So a very happy costumer. Though I hope never to need the service again, next time I have a problem I know where to find them. Very sattisfied.

3 novembre 2015
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Réponse de EUclaim

Thank you for your elaborate review, Rob. We're glad we were able to get you a compensation, and hope you'll never be on a delayed or canceled flight again. ~Roxane

Noté 5 sur 5 étoiles

Great communication!

Great company! :) fast communication, good webpage. Thank you!

31 octobre 2015
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Réponse de EUclaim

We're glad we were able to help you! ~Roxane

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