Eurocell plc - Alfreton Avis 

38
TrustScore 4.5 sur 5

4,4

Unit C1, Wimsey Way, DE55 4LS Alfreton, East Mids & South Yorkshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Whenever I've used eurocell either in store (alfreton branch) or online they have been absolutely spot on. Really helpful, always giving good advice, been efficient and resolved any delivery issues wi... Voir plus

Noté 5 sur 5 étoiles

Good product, delivered on time, very caring driver, moved it all into the garage for me after putting it on the drive when I didn't hear him at the door straight away. (Disabled) Top guy! 👍

Noté 4 sur 5 étoiles

Delivery was within 5 days of order. No contact on estimated day or time, so lucky I was at home when they turned up. However they delivered products to where I wanted them, which was really good. Wou... Voir plus

Noté 5 sur 5 étoiles

Very helpful and very cheerful. The delivery driver was very obliging and offered to help put the items where we wanted. Although we declined the offer it was very nice for im to ask.


À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Fourisseur de construction de jardin
  3. Magasin de rénovation
  4. Fournisseur de fenêtres PVC
  5. Magasin de matériel pour l'entretien des toitures
  6. Fournisseur de fenêtres

À propos de Eurocell plc - Alfreton

Écrit par l'entreprise

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Coordonnées de contact

  • Unit C1, Wimsey Way, DE55 4LS, Alfreton, East Mids & South Yorkshire, Royaume-Uni

  • 01773 830585

4,4

Excellent

TrustScore 4.5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(38)

2 350 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Top notch

I think Eurocell is very good because they have a large availability of products and the ordering and collection process was seamless

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Incomplete works on Garden Building

Glenview Retreats came to install my garden room as a subcontractor of Eurocell.
Initially booked in to arrive on Monday 24th November, there was a no show that day - without any communication from either Glenview or Eurocell. They arrived instead on Tuesday 25th. The 3 guys worked until the Friday lunchtime, despite taking at least 1.5 hour lunch breaks each day, they left without completing the installation due to lack of time!!! The inside of the room and my garden were left in an absolute mess, half empty bottles of juice and debris littered all over the place. My wife and I had to clean up after them.
They then could not offer a time or date when they would complete the installation, as they were moving onto their next Installation in Inverness the following week.
An electrician appeared, unannounced, on the Saturday morning, to connect the room up to the mains in my house. The electrical supply to the room cannot be isolated remotely without removing the supply authority fuse that feeds both my house and my next door neighbour, this is illegal.
There is also no test certificate for the electrical installation they carried out.
I have been in touch with the Eurocell project manager to discuss, he arranged for the garden room building works to be completed on Friday 5th December, which did happen, and promised that the electrician would return on 10th December to complete the electrical works. Another no show
We now have an electrically unsafe garden room, with large items of furniture having now been delivered.
Its starting to look like I will need to get someone else to complete the electrical works for me at my own cost, despite paying Eurocell directly for the complete package, including 1st and 2nd fix on the electrical works.
I would advise the Eurocell team to provide better communication and reconsider their use of the Glenview Retreats installation team.

10 décembre 2025
Avis spontané
Logo de Eurocell plc - Alfreton

Réponse de Eurocell plc - Alfreton

On behalf of Eurocell, we would like to sincerely apologise for the unpleasant experience you encountered during your garden building installation. This is certainly not the level of service we aim to provide, and we are very sorry that this has happened.

We have forwarded your email to our Garden Buildings Team, who will investigate the matter further. A member of the team will contact you directly. If you would prefer to be contacted by telephone, please could you reply with your preferred contact number.

Your feedback is extremely valuable in helping us improve our products and services. Thank you for bringing this to our attention.

Noté 4 sur 5 étoiles

Friendly & helpful delivery

Delivery was within 5 days of order. No contact on estimated day or time, so lucky I was at home when they turned up. However they delivered products to where I wanted them, which was really good. Would be 5 stars if contact had been made. Would recommend.

25 avril 2025

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