Eurogardenandhome Avis 

375
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company. I got garden furiture for my caravan. I called to Euro Gardens shop and the lady who helped was great, friendly and made it easy for me to buy on tbe spot and arrange delivery. My furit... Voir plus

Noté 5 sur 5 étoiles

Can I complement Paul, Mario and Philip who worked extraordinarily hard yesterday afternoon installing a 3 x 6m pergola in my back garden? My garden is really hot (hence the need for a pergola) and... Voir plus

Noté 2 sur 5 étoiles

We ordered bistro set (2 chairs and a table) waited 11 days for delivery. Huge heavy pallet dumped in our garden by courier company. Wrong table delivered. It has been sitting in our hallway for nearl... Voir plus

Noté 5 sur 5 étoiles

We bought our original two rattan patio sets in 2020 from this team and they are still as new as they enter their seventh season It was an easy decision to travel to their Belfast showroom when we... Voir plus

À propos de l'entreprise


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4,6

Excellent

TrustScore 4.5 sur 5

375 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(375)

53 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent

We met the team at the Mallow garden show, from the off they were very helpful(Brian, Mario and team) when showing us a Pergola. We ordered one on the day, and this week it was installed. Mario and Stuart did a great job in installing, they were excellent at communicating the progress and answered all questions we had, we were very happy with their professionalism. Also a quick word of thanks to Nuala and Chantelle who were very helpful through the whole process. I would highly recommend Euro home and garden.

2 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Delighted

Very happy with our garden furniture and the service from Eurogardens. Now just to get the weather to use it

5 juin 2024
Noté 2 sur 5 étoiles

We ordered bistro set (2 chairs and a…

We ordered bistro set (2 chairs and a table) waited 11 days for delivery. Huge heavy pallet dumped in our garden by courier company. Wrong table delivered. It has been sitting in our hallway for nearly 3 weeks now. Had to make contact several times and then took another 10 days to deliver correct one.

7 juin 2024
Noté 3 sur 5 étoiles

Good quality product

Good quality product, but the delivery eventually arrived at 9.30pm after taking a days leave. Delivery guys were great, but I would have liked a heads up that the delivery was to be so late

1 juin 2024
Noté 5 sur 5 étoiles

Just received my new garden set from…

Just received my new garden set from euro garden & home & couldn’t be happier , visited the shop several times plus many others and always had a good experience dealing with the staff , no nonsense & helpful approach.
Great quality furniture , great price & straightforward delivery service with text updates to keep me informed , would definitely recommend!

6 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Delighted with purchase

Ordered the Monaco compact fire pit set and 2 loungers. Delighted with purchase. Ordered on a Sunday and they delivered them on the Wednesday to Donegal. . Super fast delivery and excellent customer service. Will defo be back

19 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

The ladies in the shop were so helpful…

The ladies in the shop were so helpful and friendly. They actually listened to what it was I wanted, and what my budget was. Communication about delivery also excellent. I am very happy with my 4 seater coffee set- good quality product at a good price. Thanks

27 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I got an eight seater garden furniture…

I got an eight seater garden furniture set last summer from Eurogarden and Home and from the start there was condensation accumulating under the glass on the table. After chasing them up they replaced the table only for the same thing to happen again. There is a membrane under the glass where water was sitting and made the furniture unfit for use outdoor. After lots of emails, calls and chasing - they wouldn't give me a full refund even though it was unusable. I eventually conceded to forfeiting a 10% restocking cost just to get rid of the furniture and ended up buying a far superior set from The Orchard in Celbridge (Bamblecrest) - while more expensive, it has been absolutely perfect and no condensation issues. I would not recommend buying your garden furniture from this company - it was a nightmare!!

2 septembre 2023
Avis spontané
Logo de Eurogardenandhome

Réponse de Eurogardenandhome

Dear Karina,

Thank you for sharing your concerns with us. We understand your disappointment regarding the issues you’ve encountered with the table you purchased.

On May 18th, when we first learned about the condensation issue with your original table, we acted swiftly to replace it on May 30th, believing the table to be faulty. Upon inspection, we found that the table itself was intact, and the issue stemmed from the membrane, which is essential for preventing the Rattan from sagging.

When a similar issue was reported with the replacement table in August, our inspection confirmed again that the table was not faulty but related to the same membrane feature designed to preserve the structure and appearance of the Rattan.

We strive to ensure our customers are satisfied, and in this spirit, we offered a refund with a minimal 10% charge, considering the tables were structurally sound and the issues stemmed from a characteristic of the design intended to extend the longevity and functionality of the product.

We regret any inconvenience this situation may have caused and believe we tried our best to resolve the situation.

Warm regards,
Brian Canavan
Euro Garden and Home

Noté 5 sur 5 étoiles

A Stress Free Shopping Experience!!!!!

From the moment we parked at the front of the showroom, I could see from the furniture on show outside the shop that this was the place where 'quality' was evident!!! Nuala and her colleague, (I humbly apologise, I've forgotten your name) !!!!, were so professional with their knowledge and advised us accordingly regarding our purchase, which was not 'in your face', as some sales people can be!!!!! Our Tuscany table, chairs, parasol and accessories arrived promptly within a couple of days. A totally drama free experience, would definitely recommend. !!!!!

24 avril 2024
Avis spontané

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