Used Evander as recommended by my grandson Lewis who works here and I was very impressed from start to finish great service from Danny Daglish he came out and surveyed and spent time going through opt... Voir plus
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À propos de l'entreprise
- Serrurier
- Installateur de double vitrage
- Service de serrurerie d'urgence
- Service d'installation des fenêtres
Écrit par l'entreprise
Evander is the trusted partner for the UK’s largest insurers, retailers, facilities managers and property owners. We specialise in reactive glazing – providing rapid, expert repairs and installations for windows, doors and glazing exactly when they’re needed. From emergency callouts to planned upgrades and complex commercial projects, we deliver seamless solutions with minimal disruption. Whether it’s a supermarket, bank, residential development, or care facility, we ensure buildings are restored quickly, operations continue without interruption and projects are completed to the highest standard. With the UK’s largest directly employed workforce of reactive glaziers and full national coverage, Evander sets the standard for quality workmanship, reliability and property excellence—24/7, 365 days a year.
Coordonnées de contact
1 Peachman Way, Broadland Business Park, NR7 0WF, Norwich, Royaume-Uni
- 0345 145 0130
- enquiries@evander.com
- evander.com
4,7
Excellent
5 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They were quick with date of…
They were quick with date of installation after coming to quote.
The men were careful and considerate when inside the house, covering floors etc.
They sent two teams out so done in a couple of days.
26 février 2026
Claim
Once claim in, handled quickly. Did take a while to install but that was down to the glass being available.
2 mars 2026
Appointed by our insurer Admiral to fix…
Appointed by our insurer Admiral to fix broken double glazed window. Five months later, window still not fixed. No communication between insurer and Evander. Always chasing Evander. There seems to be no one who actually wants to fix the window. I paid the excess £450 and was assured that things would move quickly. That was a week ago and not heard a thing. And phoned today and was 'assured I would get a text with an update'. still nothing
5 mars 2026
Avis spontané
Réponse : Evander
Good Afternoon,
My sincere apologies to hear your concerns.
I have registered a complaint with the customer care team and a full investigation will be completed and sent to your insurer to manage due to their complaint process.
We will ensure once the review has taken place and the next steps finalised, your claim owner will call to progress.
Once again please accept our apologies on behalf of Evander.
Kind Regards
Jess Thompson
Customer Care Manager
Utterly dire for a basic simple task of…
Utterly dire for a basic simple task of removing one glass panel to allow cleaning. Obscene cost of £800 for such a menial task and then trying to get a date for the work, like pulling teeth!
5 mars 2026
Avis spontané
Réponse : Evander
Good Afternoon,
I am sorry to hear this.
The details have been passed to the relevant team and they will be in touch to discuss this further.
Kind Regards
Jess Thompson
Customer Care Manager
A very good experience with Evander
A very good experience with Evander. Advised us of every step of the way, kept us informed and executed the work very professionally. The two installers were very helpful and did a brilliant job.
4 mars 2026
Professional and tidy installation.
Arrived within the allotted appointment time.
Very tidy installation. Negligible plaster damage on existing door removal. Really accurate and neat colour coordinated sealer applied around the new doorframe.
Very professional.
4 mars 2026
Really quick to respond to measure up…
Really quick to respond to measure up for replacement window. The 2 lads who turned up to replace window and sill were very pleasant and professional. 5🌟service
24 février 2026
The initial surveyor was excellent and…
The initial surveyor was excellent and very professional. Also the two guys that fitted the door and window were both very professional and excellent. Very happy with the work done.
4 mars 2026
Very pleased with job
After a earlier problem in January two men turned up Tuesday to fit new glass to our doors arrived on time very polite tidy and quickly did the job expertly very pleased with work done Thank You
4 mars 2026
Job done ✔️
Arrived when they said they would.Job done within a half hour without fuss or mess ..quick and easy from quality workmen.
4 mars 2026
The person who repaired my window was… excellent
The person who repaired my window was very pleasant and informative throught the process. I was kept updated of his arrival and date throughout the process.
4 mars 2026
The engineers who fitted my door were…
The engineers who fitted my door were excellent.
25 février 2026
Excellent workmen
Excellent workmen. Attended promptly, on time & did a great job and cleaned up after themselves.
3 mars 2026
They let us know that they were…
They let us know that they were coming. They arrived. They were very nice very efficient. Didn’t have anything to complain about.
26 février 2026
Very good care taken during fitting and…
Very good care taken during fitting and excellent outcome
3 mars 2026
Replacement of damaged door following break in
The process of organising the temporary boarding up following the break in was very efficient as was the measuring up and installation of the replacement door and associated side lights.
The two fitters who installed it turned up promptly and were efficient and very tidy. Everything was thoroughly cleaned before they left.
24 février 2026
the team fitting could not have been…
the team fitting could not have been more helpful
24 février 2026
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