They cancelled my policy for my cat for no good reason. it’s fine, she is now registered with rspca insurance who offer double the coverage than that what everypaw do and it’s an animal charity whi... Voir plus
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Lisez les avis des autres
I chose Everypaw for my beloved pet Ruby as it covered everything we wanted for her. When she sadly passed 18/4/26 Everypaw made sure everything went smooth between the Vets and themselves. We were ke... Voir plus
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Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... Voir plus
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My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... Voir plus
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À propos de l'entreprise
À propos de Everypaw
Écrit par l'entreprise
Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.
We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.
So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.
Visit our siteCoordonnées de contact
Royaume-Uni
- everypaw.com
4,2
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Whole process from start to finish was…
Whole process from start to finish was effortless, good rates happy with the service i received
18 février 2026
Réponse de Everypaw
Thank you for your positive feedback Teri. We’re so happy we could help! Many thanks The Everypaw Team.
Easy navigation, great website and prices
Easy navigation, straight forward and affordable prices for multi pet insurance.
21 février 2026
Réponse de Everypaw
Good Morning Charlie, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family, Many thanks The Everypaw Team
Simply the best insurance for my older…
Simply the best insurance for my older dog 🐕 simple to use and would well recommended 👌
22 février 2026
Réponse de Everypaw
Hiya Lisa. Thank you for choosing to take out your pet insurance policy with Everypaw. It's a pleasure to welcome you to our Everypaw family. We appreciate your feedback. Many thanks, The Everypaw Team.
Réponse de Everypaw
Good Morning Fay. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, The Everypaw Team.
It was a lovely experience chatting to…
It was a lovely experience chatting to Ang about my pet insurance policy. She was very polite and professional and fun to chat too. I’m glad I have decided to insure my dog with Everypaw Insurance.
17 février 2026
Réponse de Everypaw
Hey Linda, we are so pleased that you have received excellent service from us. We love hearing from our Everypaw customers, Many Thanks the Everypaw Team
Réponse de Everypaw
Good Morning Matthew, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Missed opportunity
At renewal, my premium increased, and I found a reputable insurer offering higher coverage at a lower price. I called after receiving a message suggesting there may be an offer available. During the call, I clearly explained my reason for leaving; however, this was not addressed. Instead, the focus shifted to unrelated points about potential pre-existing conditions, despite my confirming my cat has had no issues and I have made no claims.
The policy was then cancelled without any meaningful attempt to match or discuss the value I had found elsewhere. I also declined the voucher offered, as it did not provide overall benefit.
As an business you should value genuine efforts to retain customers, and unfortunately this interaction did not reflect that.
21 février 2026
Avis spontané
Réponse de Everypaw
Hi Debbie, I am sorry to hear you are unhappy with your renewal price. If you did wish to discuss the circumstances surrounding our Customer Service in more detail, our Customer Service team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team. Many thanks, the Everypaw Team.
Very dissappointedewith the service…
Very dissappointedewith the service have been on phone for few hours still no answer was hoping for help.
The emergency number was non existant.
Had to visit the vet and dog died very upsetting
18 février 2026
Avis spontané
Réponse de Everypaw
Hi Maxine, Firstly we are sorry to hear about the loss of your pet. If you did wish to discuss the circumstances surrounding our service in more detail, our Customer Service would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.
Réponse de Everypaw
Good Morning Alex, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many Thanks the Everypaw Team.
Excellent company♥️
Excellent company, there is every details there for you to see, clear and secure, easy to use, cheaper than most insurance company, policy details are very clear to understand, thank you everypaw❤️
28 janvier 2026
Réponse de Everypaw
Good Morning Kathleen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Absolute joke ,fraud of a company
Absolute joke ,fraud of a company, stay clear.
7 years I have been with them and cancelled today as they refused to pay out on the only claim I have ever submitted, 36 pages of terms and conditions to wiggle Thier way out of paying, Animal friends on the other hand have been brilliant with my other dog. If only 1 person chooses not to use everypaw after reading this then job done.
13 février 2026
Avis spontané
Réponse de Everypaw
Hi John, I am sorry to hear you are unhappy with our service. If you did wish to discuss the circumstances surrounding your declined claim in more detail, our Customer Service would be more than happy to assist you and can be reached on: 0344 543 1050. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team. Many thanks, the Everypaw Team.
Easy to claim and paid directly to vet without quibble
No dramas or unreasonable delays at all in assessing and paying our claim direct to our vet and a continuation claim was accepted and paid within 5 days. Very impressed
22 janvier 2026
Avis spontané
Réponse de Everypaw
Good Morning Will, we’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.
Excellent claim service
I have made 2 claims for the same condition. Both claims were paid out very quickly. To submit the claims online was very quick and easy. They sent texts/emails to update me along the way, and the money paid into my bank account within days.
For example- claim logged Tuesday night 8pm. I received a SMS Wednesday 8am to confirm receipt of claim. Then by Thursday 5:15pm I received another SMS to confirm payment has been made and will be in my account within 5 days. I have logged in online to view the claims letter and all good. Thank you!
10 février 2026
Avis spontané
Réponse de Everypaw
Thank you Emily for leaving your positive feedback of Everypaw, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now and back up and running around on those thunderous paws. Many thanks, the Everypaw Team.
Sneak price increases
Sneak price increases even on the much advertised ‘life policies’ during auto-renewals. £420 for a 3 year old cat with no claims.
Avoid
8 février 2026
Avis spontané
Réponse de Everypaw
We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your renewal in more detail, our Customer Services Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.
easy to sort out
easy to sort out, i had a slight problem with the dogs name, which Everypaw sorted with no fuss and promptly.
27 janvier 2026
Réponse de Everypaw
Hi there Chris, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Super easy to make a claim though the…
Super easy to make a claim though the app. Speedy payment received. All seems great so far.
29 janvier 2026
Réponse de Everypaw
Hi there Louise, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Réponse de Everypaw
Hi there Carol, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback. Many thanks, the Everypaw Team.
taken way to long
now taken over 2 weeks and the claim is still not processed. causing me finanical issues. keep calling and getting no where had to call my old vet today and do the job for them
not impressed LV pet was a matter of 2 days and it was processed.
12 janvier 2026
Avis spontané
Réponse de Everypaw
We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your claim in more detail, our Claims Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.
Excellent service and quick claims process
My cat had a cut on front left paw due to an accident. She was treated at my vet (surgery) and I submitted claim on everypaw portal and within a few days of my vet replying to claim, I received email to say my claim was accepted minus the excess. Within a few days received funds in my bank account. Excellent service all round.
19 janvier 2026
Réponse de Everypaw
Good Morning Andrian, we’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.
Réponse de Everypaw
Thank you for your lovely comments about the customer service you’ve received from us. We’re delighted we’ve been able to help you. Many thanks, the Everypaw Team.
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