Been with Pet Protect for the whole of dogs life. Unnfortunetly the only complaint I have was the renewal price. The only way I could the insurance cheaper with the same company was to cancel the rene... Voir plus
L'entreprise a répondu
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Very good value insurance with a simple to use website and very helpful staff . We lost our beautiful dog recently and they payed out on all her claims. Would definitely use pet protect again.
L'entreprise a répondu
Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guy... Voir plus
L'entreprise a répondu
Vet obtained preauthorisation making the process simple and swift. Once my pet was operated on the vet sent the bill directly to Pet protect I paid the excess and % contribution - all sorted. Brillian... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
Coordonnées de contact
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Royaume-Uni
- 0345 602 4797
- enquiries@petprotect.co.uk
- www.petprotect.co.uk
Pet Protect Pet Insurance
4,4
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sam was very helpful today
Sam was very helpful today, sorted out a direct debit issue that I'd been stressing about for days, in a few minutes. Cheers Sam!
10 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Quick to answer my query via the chat…
Quick to answer my query via the chat system and Was helpful in answering my question
8 juillet 2026
Avis spontané
Réponse de Pet Protect
We're happy to hear our chat system provided a quick and helpful answer to your question. We appreciate your positive feedback! Pet Protect
as usual prompt acknowledgment and…
as usual prompt acknowledgment and payment
26 juin 2026
Avis spontané
Réponse de Pet Protect
We're happy to hear that our promptness met your expectations. We appreciate your positive feedback! Pet Protect
A good company and pay without any…
A good company and pay without any problems until your pet gets old and then the price just keeps increasing until it's not worth keeping the life long insurance due to paying more than the vets fees are likely to cost you.
3 juillet 2026
Avis spontané
Réponse de Pet Protect
We appreciate you sharing your experience. We are glad that your experience with our service and claims process met your expectations. We also understand your concerns and would like to thank you for taking the time to discuss this matter with us recently. Pet Protect
Very good value insurance with a simple…
Very good value insurance with a simple to use website and very helpful staff . We lost our beautiful dog recently and they payed out on all her claims. Would definitely use pet protect again.
10 juin 2026
Avis spontané
Réponse de Pet Protect
We are so glad to hear that our website and staff made your experience a positive one during such a difficult time. We truly appreciate your kind words and thank you for choosing us. Pet Protect
Vet obtained preauthorisation making…
Vet obtained preauthorisation making the process simple and swift. Once my pet was operated on the vet sent the bill directly to Pet protect I paid the excess and % contribution - all sorted. Brilliant service. Thank you.
15 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear that you are happy with our pre-authorisation process. We appreciate you sharing your positive experience with us. Thank you. Pet Protect
Quick and Easy to claim.
24 juin 2026
Avis spontané
Réponse de Pet Protect
We're so glad to hear that you found the process to be quick and easy. We appreciate your positive feedback! Thank you. Pet Protect
Réponse de Pet Protect
We are grateful for your kind words. Thank you. Pet Protect
Been with Pet Protect for the whole of…
Been with Pet Protect for the whole of dogs life. Unnfortunetly the only complaint I have was the renewal price. The only way I could the insurance cheaper with the same company was to cancel the renewal and take out a new policy, chatbot was not open to negotiation and I couldn't speak to a human.
25 juin 2026
Avis spontané
Réponse de Pet Protect
We appreciate you sharing your experience regarding the renewal process and pricing. We understand your frustration and thank you for your feedback. Pet Protect
Online chat
Very professional service using the online chat with Sam Roberts
30 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear our online chat service provided a professional experience. We appreciate your kind words. Pet Protect
Brilliant!
Brilliant!! Have a spaniel with an ongoing condition and only takes five mins to send invoices in and get a reply within minutes to say being sorted!!!
24 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear that our process for handling invoices is working well for you and your spaniel's ongoing condition. We appreciate your kind words! Pet Protect
Réponse de Pet Protect
We're happy to hear that our prompt and professional response was appreciated. We value your positive feedback. Pet Protect
Excellent insurance care from pet…
Excellent insurance care from pet protect for my dog bebe’s teeth extractions. Very quick response. Thank you pet plan
11 mai 2026
Avis spontané
Réponse de Pet Protect
We're so glad to hear that we could provide excellent care for your dog's teeth extractions and that you experienced a quick response. Thank you for your kind words! Pet Protect
The old saying with insurance “you…
The old saying with insurance “you don’t know until you use it “ - well unfortunately I had to use mine, bills racked up quickly and they took a lot of stress and worry away after the initial outlay from me they worked directly with my vet and will continue to do so now we have a lifetime treatment need - truly grateful I didn’t move provider to save a couple of pounds
16 avril 2026
Avis spontané
Réponse de Pet Protect
We are truly grateful for your kind words and are so glad we could provide support during a challenging time. Knowing we eased your stress is incredibly rewarding. Thank you. Pet Protect
I’m so pleased I continued my pets…
I’m so pleased I continued my pets policy insurance with pet protect, lily my dog has had a couple of claims and I can guarantee that pet protect take all the hassle out of your claim they are quick to respond and pay the remainder to your vets straight away great service always do not hesitate to have your pet/s covered by pet protect 5* company always
14 mai 2026
Avis spontané
Réponse de Pet Protect
We are so happy to hear about your positive experience with us. We truly appreciate you sharing your kind words. Thank you for your continued trust in our service. Pet Protect
Good experience no problems fast turn…
Good experience no problems fast turn round on claim we have a on going claim been going for a couple of years all good would highly recommend
16 mai 2026
Avis spontané
Réponse de Pet Protect
We truly appreciate your positive feedback and are so pleased to hear about your good experience with our claims process. Thank you for your recommendation! Pet Protect
Fantastically easy to make a claim
Fantastically easy to make a claim. Prompt payment too.
15 juin 2026
Avis spontané
Réponse de Pet Protect
We are delighted to hear you had such a positive experience with our claims process and prompt payment. Thank you for your feedback. Pet Protect
Got my back
Went online looking for pet insurance, some quotes were ridiculous, seen pet connect, really good value,covers everything you can think of,and more that you would never consider, at the end of the day, its peace of mind,i now kniw that my cat will be ok, and can have a happy life,doing what cats do, which isn't a lot, and if anything happens pet connect got my back
15 juin 2026
Avis spontané
Réponse de Pet Protect
We are so happy to hear that our pet insurance provides you with such great value and peace of mind for your beloved cat. Thank you for sharing your positive experience! Pet Protect
Réponse de Pet Protect
We're glad you appreciate our quick and easy service. We thank you for your kind words. Pet Protect
Answered my enquiry via the online…
Answered my enquiry via the online chat quickly and easily.
Always find petprotect efficient when making any claims, never have any problems.
15 juin 2026
Avis spontané
Réponse de Pet Protect
We're so happy to hear we could assist you quickly and efficiently. Thank you for your kind words! Pet Protect
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