Real poor service for my first experience. Wedding leaflet in wrong order. Customer support did not give any review of the printed leaflet or way to check image order on leaflet. £15 off reprint w... Voir plus
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Lisez les avis des autres
Exactprint offer a really excellent, fast, efficient and professional service. I create my graphic, use their very easy website, that offers a wide range of customisable products, upload my image a... Voir plus
I have been a customer for 2 years and have never been disappointed. Reliable, quick turnaround with high-quality print. I love that even though my custom print was last minute and I couldn't figure o... Voir plus
L'entreprise a répondu
Fast efficient service with a high-quality product. I was amazed to get my order back so quickly after ordering, and was very happy with the results. I would use them again.
À propos de l'entreprise
- Imprimerie commerciale
- aussi dans
- Fournisseur de cadeaux d'entreprise
- Imprimeur
- Imprimeur numérique
- Service d'impression de photos
Écrit par l'entreprise
We take care of all your printing, branding, and creative business binding & corporate gift items. One thing is certain, if your project has anything to do with print, design & presentation then we can help. Believe that we can deliver the quality and meet the deadline.
Coordonnées de contact
Royaume-Uni
- exactprint.co.uk
4,5
Excellent
61 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Great flyers
Great flyers - and clear instructions on how to collect. It's up and up for Exactprint!
29 septembre 2025
Quality service delivered quickly.
22 septembre 2025
Cannot love these team enough
Cannot love these team enough. They are amazing on time and the work is peefection
20 août 2025
A good first experience
Quality, cost, ease of ordering and, efficient and speedy delivering (despite my ordering late on a Bank Holiday weekend)
22 août 2025
Exactprint - Great Service Every Time
Exactprint offer a really excellent, fast, efficient and professional service. I create my graphic, use their very easy website, that offers a wide range of customisable products, upload my image and then checkout. Order processing is not only quick, but you are kept informed right through to delivery.
I highly recommend Exactprint everytime. Try them out for yourself and you’ll love their services too.
11 août 2025
Good prices for a good product
Good prices for a good product, multiple easy to use design options
4 août 2025
You guys are a scam
You guys are a scam
You took my money but never printed or delivered my product.
Refund my money.
7 août 2025
Réponse de Exactprint
Dear Mr Henry Quarishie,
We were surprised to read your comment, as you have been a valued customer for many years, from our previous location to our current, larger premises. You know us, you know our location and our management team, and you have regularly visited us in-store to place orders without issue.
For this particular order (50 DL Flyers), we dispatched your items with DPD, and your tracking number is 6555915416. You can use this to check the delivery status directly with DPD. If there has been any issue with delivery, we are happy to investigate further on your behalf.
We truly appreciate your long-standing support and would like the opportunity to resolve this matter quickly. Please contact us directly at [info@exactoffice.com or 02077012515] so we can assist you.
Kind regards,
Richard
exactprint.co.uk
Very good printing and colour It met…
Very good printing and colour It met my expectations. Fair price too. Arrived in good time. I give you 5 stars
28 juillet 2025
Réponse de Exactprint
Thank you so much for your kind words and 5-star review!
We’re delighted to hear that the print quality, colour, and price met your expectations, and that your order arrived promptly. Your satisfaction means a lot to us, and we look forward to printing for you again in the future.
exactprint.co.uk
Great for personalised t-shirts
Superfast delivery, great quality t-shirt. Print came out well despite a low resolution photo.
15 juillet 2025
Réponse de Exactprint
Thank you so much for your review!
We’re delighted to hear that you loved your personalised t-shirt and that it arrived quickly. We’re especially pleased the print came out well, even with a lower resolution photo. Your feedback means a lot to us, and we look forward to creating more personalised items for you in the future!
Femi is incredible…ExactPrint less so
First of all, FEMI IS INCREDIBLE. He is absolutely right for his job in customer support and I would have given HIM 5 stars and but took off two because of Exactprint. I was on the phone with Femi for over 90 mins to sort out a problem that shouldn’t have been a problem in the first place except because of ExactPrint’s tech issues. Despite the total drain on my time, FEMI’s attitude towards problem solving and life really impressed me and in the end, gave me an important lesson.
Ok, so the issue with ExactPrint are 3:
1. Their website tells you that downloading mobile app for orders gets you 10pc discount. Except no discount shows up on the app. When I called up to ask how to apply it, the first person has no idea and says to add it on the order comments.
2. Second time I call to ask about the discount and my order, the employee also has no idea and tells me to send an email. 15 mins later, there’s an email sent at 4:43pm telling me that they’ve paused my order the evening before it’s supposed to be picked up and unless I agree to taking the credit in lieu of discount, I would need to cancel the entire order. Nice. 90 mins on the phone next with Femi at 7:15pm to try to figure out how to unpause the order. Which Femi manages to do, not for a lack of trying. Still, I have not received the credit in lieu of the discount on my account.
3. The T-shirts used for printing is Fruit of the Loom Valueweight…which is a thin 160gsm. This is not a quality cotton T-shirt. It’s a cheap product. Out of the printed T-shirts, they are inconsistent in terms of print placement and 1 out of 35 has bleeding font and a different colour font. Not happy about this…but try calling their office and find out that their production is in Ashford and they would need to get in touch with them…blah blah blah.
In summary, not pleased with the final product nor the way this business cannot issue a simple refund on a discount that they advertised on their website…plus how they expect customers to make their life simpler. Not the other way around.
They do have a fast turnaround time though, so if that’s the priority…
I’m not sure I would use them again unless they can use a better quality product for the T-shirts and improve their overall customer service.
Still, my hat off to Femi for never losing his cool and always trying to figure out different ways to help!
30 juin 2025
Avis spontané
Quick and easy service!
27 mars 2025
Very good service delivered
Very good service delivered and always on time , I ma very happy and always order my ads related document to be printed in Exact print
28 février 2025
Réponse de Exactprint
Thank you so much for your kind words and continued support!
We’re really glad to hear that you’re happy with our service and that we’ve been able to deliver your ad-related documents on time. It means a lot to us that you keep coming back — we truly appreciate your loyalty.
Looking forward to printing more for you soon!
Best regards,
The ExactPrint Team
Réponse de Exactprint
Hi Rico,
Thank you so much for this honest review. We're really glad we could step in and help just in time.
Wishing you every success, and we hope to work with you again soon!
Best regards,
The ExactPrint Team
Reliable, quick turnaround, high quality print
I have been a customer for 2 years and have never been disappointed. Reliable, quick turnaround with high-quality print. I love that even though my custom print was last minute and I couldn't figure out how to get the exact cutout, they thought through a workaround with me and suggested the material to use. It turned out great and was durable throughout my event. Thank you.
28 février 2025
Réponse de Exactprint
Hi Adejoke,
Thank you so much for your wonderful feedback and for being a loyal customer over the past 2 years!
We’re thrilled to hear that you’ve consistently had a great experience with us. It’s always our goal to deliver high-quality prints with reliable turnaround, and we’re especially glad we could help you find a solution for your custom print at the last minute.
Your kind words mean a lot to our team, we look forward to supporting many more of your projects in the future!
Best regards,
The ExactPrint Team
I'm really satisfied you saved us 3…
I'm really satisfied you saved us 3 days before an event
24 février 2025
Réponse de Exactprint
Hi Ethan,
Thank you so much! We're really glad we could step in and help just in time.
It means a lot to know we made a difference, especially so close to your event. We're always here when you need a fast, reliable turnaround.
Wishing you every success with your event, and we hope to work with you again soon!
Best regards,
The ExactPrint Team
Great service.
Great service.
Helped actively on a basket of customised items. Delivered quickly.
Would order again
6 février 2025
Réponse de Exactprint
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and that our team could actively assist you with your customized items. Ensuring a smooth process and fast delivery is what we strive for!
We truly appreciate your support and look forward to your next order. 😊
Best regards,
Jo
Exact Print Team
I expected a card of a certain…
I expected a card of a certain thickness and it came much thinner, great finish, great printing, but much thinner than I expected.
6 février 2025
Réponse de Exactprint
Hi,
Thank you for your feedback! We're pleased to hear that you were happy with the finish and print quality, but we're sorry that the paper thickness wasn’t what you expected.
We offer a variety of paper weights, and we’d love to help you select a thicker stock that better suits your needs in the future. Please feel free to reach out, and we’ll be happy to assist with recommendations!
We appreciate your support and look forward to serving you again. 😊
Understanding Paper Thickness: GSM Comparison
Paper thickness is measured in GSM (grams per square meter), which indicates the weight and sturdiness of the paper. Here’s how different GSM values compare to a regular 80gsm printing paper (commonly used for everyday office printing):
✅ 80gsm (Standard Printer Paper) – This is the standard copy paper used for office documents, receipts, and everyday printing. It’s lightweight, flexible, and not suitable for high-end prints or durability.
✅ 120gsm (Slightly Thicker & Premium Feel) – Slightly thicker than standard office paper, this is often used for high-quality letterheads, flyers, or premium prints. It has a smoother finish, providing a more professional look and feel.
✅ 170gsm (Light Card Stock) – This is where you start feeling a significant difference in thickness. It’s thicker and more durable, commonly used for posters, brochures, and high-quality flyers. It provides a good balance between flexibility and sturdiness.
✅ 250gsm (Medium Card Stock) – This is more rigid and sturdy, often used for premium posters, invitation cards, and high-end marketing materials. It’s significantly thicker than standard paper, offering a luxurious feel and better durability.
✅ 350gsm (Heavy Card Stock) – This is a thick, sturdy card, comparable to a business card or premium postcard. It’s very durable and stiff, making it ideal for packaging, high-end invitations, or premium marketing materials. It doesn’t bend easily and provides a very professional finish.
If you were expecting a thicker feel, you might want to opt for 250gsm or 350gsm in the future. Let us know, and we’d be happy to recommend the best option for your specific needs! 😊
Best regards,
Jo
Exact Print Team
Timely and product as designed
5 février 2025
Réponse de Exactprint
Hi,
Thank you for your feedback! We're delighted to hear that your order was delivered on time and exactly as designed. We always strive to provide a seamless experience, and it’s great to know we met your expectations.
Looking forward to serving you again in the future! 😊
Best regards,
Jo
Exact Print Team
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