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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recomand cu ancredere aceasta companie am avut de a face cu iei saptamna trecuta an special cu domnul Lucian si totul a fost excelent am anchiriat o masina nea dat una noua fără plăti ascunse sau alte... Voir plus

Noté 4 sur 5 étoiles

While it was difficult to communicate where to be picked up from the departure terminal, once picked up, the process to get the car was simple taking 5 mins, mind you I had pre-booked and pre-paid wh... Voir plus

Noté 1 sur 5 étoiles

Avoid ExpediCars. They commited fraud. When we refused to buy additional insurance with them they increased the rental price by 50 euro per day. When we refused they used a lack of my second Christian... Voir plus

Noté 5 sur 5 étoiles

Recomand cu drag! Am închiriat de două ori de la ei , mașinile curate, nu am avut nici o problemă cu ele, iar băieții au răspuns mereu la solicitări foarte ok, indiferent de oră. Sunt foarte amabili s... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,6

Tous les avis

(168)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Insurance scam!

The rental process with this company was straightforward at first, and I found the initial online price to be very reasonable. However, when I arrived to pick up the vehicle, I was surprised to be offered additional insurance, even though I had already selected and paid for full coverage online. The sales agents seemed to pressure customers into purchasing this extra insurance, creating confusion around what was actually covered...

It's helpful to thoroughly read your initial rental agreement to understand what's included and avoid duplicating insurance coverage. This could save you from unexpected expenses and ensure a smooth rental experience.

I ended up paying more than double what I initially booked online.

31 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst renting experience ever

Absolute disaster.

This company offers cars slightly cheaper than the market price. Their business model is to sell you the full insurance during pickup, which costs more than the rent itself. With this increased price their "offer" is a lousy deal.

If you don't buy the insurance, they'll find another way to get more money from you. As many users pointed out, they'll "find" damage on the car you're returning and assign an arbitrary $ value to it. The "damage" in my case was so tiny that even my camera didn't capture it during pick up AND after return. Their report doesn't include most of the tiny scratches on the car, with the sole purpose to "find" them and charge you for damaging the vehicle. The scenario is super simple: they just "find" every little scratch on the car. If it's on your photos - ok, they'll look for more. Eventually there'll be a point where your camera didn't capture a tiny thing that according to them costs thousands to repair.

Taking a ton of pictures and videos doesn't always help, and honestly the effort isn't worth it - just get a car from a better place

7 août 2024
Avis spontané
Noté 1 sur 5 étoiles

WARNING FOR SCAM!

WARNING FOR SCAM!
The company offer extremely cheap prices to attract potential customers and scam them in a legal way. The positive reviews are either made up or by customer who chose to buy their insurance. I rented a car for 6€/day. Clearly extremely cheap. The agency brought the car to the airport. At the time of pick up the guy offered a comprehensive insurance for 80€/day which is quiet expensive and clearly would made upp for their loss in offering extremely low prices. I declined the offer because I already had an insurance from my home country. The agent required 1600€ for deposit which I agreed to and presented a credit card however the agent refused the card and requested a card with a 3D printed letters and numbers (why? What is the logic behind this request? No logic answered the agent) probably it was a way to force me to buy their insurance if I hadn't what he requested. Luckily I had another credit card with 3D printed letters which was accepted.
At the time of returning the car, the agency requested that car must be returned to their office which is about 15 minutes drive from the airport because I was returning it before the stipulated returning time on the contract otherwise I had to wait until the stipulated time was reached which wasn't possible because of flight time. He wrote it in a rude way. They also refused to offer a shuttle back to the airport.
Upon inspection of car the inspector tried really really hard to find something to fine me for. I filmed the entire car at the time of pick up. I showed the inspector most of the scratches he pointed to in the videos captured by me at the time of pick up however it was a sunny day hence it wasn't easy to visualise everything with the lens of the camera. The inspector point to a scratch on the roof of the car!!!!! Which I didn't film at the time of pickup. I only drove on the highway from Bucharest to Brașov and wonder how on earth would I scratch the roof of the car?
The inspector also pointed to a scratch on back of the right mirror which actually wasn't a scratch, just an old paint which wasn't painted evenly and I couldn't visualise that on the video because of the shade and the color of the car.
Initially I refused to sign the protocol of returning but the agent threatened me of not giving back the entire deposit. Because I had less than 70 minutes to the departure of my flight I signed the protocol forcibly to be able to claim back the money from my insurance company.
Even after returning the car and leaving their office they will send you an email with additional damages found.

24 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I recently rented a car from Expedicar

I recently rented a car from Expedicar, and my experience was outstanding from start to finish. The booking process was incredibly easy, with an intuitive website that made it simple to find the right vehicle. Their selection of cars is impressive, offering everything from economy options to luxury vehicles, all well-maintained and clean.

Upon arrival at the rental location, the staff was friendly, professional, and efficient. The check-in process was smooth, and I was on the road within minutes. The vehicle I rented was in excellent condition—clean, fully fueled, and equipped with all the features I needed for a comfortable drive.

During the rental period, there were no issues, and the car performed flawlessly. Returning the vehicle was just as easy as picking it up, with a quick inspection and no surprise charges.

Overall, Expedicar exceeded my expectations. Their competitive pricing, excellent customer service, and high-quality vehicles make them my go-to choice for car rentals. I highly recommend them to anyone in need of reliable transportation!

18 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best services!

I rented a car few days ago and it was super. From services to cars was all the best. I recommend it!

5 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

SIN VERGUENZAS

Las reseñas No exageran para nada, vivido en propias carnes, son ladrones y estafadores profesionales. Más de lo mismo, nos intentan colar (Bojan) en la recogida su seguro de 400€, no aceptamos, nos intentan negar una y otra vez la validez de la vigencia de la visa para que paguemos su seguro con cualquier otra tarjeta, no aceptamos teniendo que mostrar nosotros las condiciones del alquiler hasta que acceden a darnos el coche, uno pequeño con 55.000kms. A su devolución, por supuesto limpio impoluto por fuera y por dentro, con mas gasolina que en la recogida, y sin haber tenido ningún percance ni golpe, nos empiezan a sacar supuestos daños minusculos, insignificantes e inventados, y a querer que les paguemos in situ 600€ bajo amenaza de cobrarnos sino el deposito franquicia de 1340 €. Nos negamos. Lo mismo nos lo mandan por email. No accedemos. Finalmente nos mandan una factura por 632€ y lo cobran del deposito fianza. Suerte que contabamos con un seguro aparte de reembolso de la franquicia.
Nula ética profesional, violencia verbal y estafa manifiesta. La peor experiencia de nuestro viaje a Rumania, en general con gentes buenas y amables pero la excepcion parece que se cebó también
con nosotros.

11 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I rented a Mercedes GLE

I rented a Mercedes GLE, brand new.. Car was clean and I can only rate 10/10 the service, I recommend this rental company because they are very professional

30 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Auténticos estafadores

Auténticos estafadores
Al recoger el vehículo me ofrecieron su seguro (Bodgan) que no acepté puesto que ya tenía contratado una protección completa con otra compañía. En ese momento repasamos los daños ya existentes, añadiendo unos 3/4 que no se reflejaban en los papeles que yo debía firmar. Bodgan me comentó que hiciera fotos de todos (error por mi parte pues no lo hice por las prisas de salir hacia Brasov). El día de la devolución tuve que hacer limpieza del coche (interior/exterior, primera vez que me encuentro con esto). Me esperaron dos personas en el parking de Otopeni con caras de pocos amigos (Marius y alguien más). Estuvieron repasando el coche poco menos que con lupa. Me preguntaron si tenía fotos y les dije que no. Me comentaron que en la llanta delantera izquierda había una pequeña rallada que no estaba. Evidentemente les dije que yo no había tenido ningún golpe y que me enseñaran las fotos de como estaba (ellos tampoco tenían). Me forzaron a firmar la hoja de recogida y después me dirían de cuanto se trataba. Pues la broma ascendió a 300 eur que tuve que pagar para desbolquear la fianza de 1400 eur.
CUIDADO NO OS LO RECOMIENDO

27 août 2024
Avis spontané

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