My one and only experience with this company was highly unsatisfactory. The website is clunky. The voucher redemption procedure is unhelpful and not at all intuitive. There is no telephone numb... Voir plus
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I am the owner of Station House Cookery School and I am listed on this site. I have had multiple very poor experiences and I requested to be removed in July of this year. This has still not been don... Voir plus
Donated a voucher for our fundraiser, very supportive team member (Garry) helped with the process of activating. Thank you!
Jetskiing in Brighton on bank holiday Monday, very good experience. Team are very friendly, well organised, very good safety briefing. Wet suits and changing facilities excellent. There was only one... Voir plus
À propos de l'entreprise
À propos de Experience Days Ltd
Écrit par l'entreprise
Experience Days Gift Vouchers. Choose from thousands of unique experience gifts across the UK from just £10. Supercar Driving Vouchers, Flying Vouchers and many more.
New Experience Gifts Special Offers Driving Experiences Flying Experiences Food & Drink GiftsCoordonnées de contact
Brighton, Royaume-Uni
- info@experiencedays.com
- experiencedays.co.uk
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A répondu à 18 % de ses avis négatifs
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Awful
Paid £180 for a hand gliding experience, also paid £20 to extend it. When I went to book was told it wasn't available.
Then chose a flying experience at Barton, again told not available. We contacted Barton directly and was told they don't deal with this company any longer as they hadn't been paid by them for some time. Contacted ED about this, they assured my they would remove the experience from the website....it's still on there today. They are now ignoring my request for refund and my emails. Avoid.
Update. As of today which is 4 weeks since Garry, the operations manager told me it's been removed, they are still advertising the 747 flying experience in Manchester that they cannot provided. I have raised a case with the CAB who has referred them to Trading Standards citing a potential criminal offence.
I have since sent further emails to Garry, but you guessed it- he's ignored me.
Absolute shocker of a company.
Sadly there were not many Art related…
Sadly there were not many Art related experiences available in the sSouth West. So we decide to go for Afternoon Tea which was very good.

Réponse de Experience Days Ltd
Wouldn’t bother booking through this…
Wouldn’t bother booking through this company. Booked for The London Cabaret Club. The terms stated that that experience wouldn’t include the ‘Gatsby Christmas’ event, however the event I enquired about was called, ‘Christmas Royale’.
I was advised that the Gatsby Christmas event was the year prior and that the voucher still wasn’t valid. The staff of the venue were very helpful. They said I could upgrade for the desired event but this would cost £50 more than directly through their website. They managed to find a suitable date but not for the preferred event. The venue sent me an invoice for the experience and it was only charged at £71 per ticket… the experience cost £190 through Experience Days for a weekday (would have to pay more for the weekend uplift)
Disappointed. Avoid. Book directly through the venue and save £50.
After panicking that I was about to…
After panicking that I was about to lose my voucher, Experience Days told me that for just £20 I could pay to extend it for a further 12 months! This was great as my voucher was too expensive to lose, and Experience Days gave very clear instructions on how to extend it hassle free online.

Réponse de Experience Days Ltd
Supported a local charity School PTA…
Supported a local charity School PTA with a generous prize donation to allow further fundraising :)
Cancelled flying experience due to unpaid provider invoices
I booked a flying experience voucher through Experience Days (value £135) and even paid an extra £20 to extend it. The experience provider cancelled my booking, explaining that Experience Days had failed to pay their invoices. Despite paying in good faith, I was left with nothing.
I have formally requested a full refund (£155), but the situation has been extremely disappointing and reflects very poorly on the company’s reliability. Be cautious when booking – if providers aren’t being paid, customers risk being left out of pocket and without their experience.
Early Christmas gift ordered for my…
Early Christmas gift ordered for my other half and arrived well presented in a couple of days. Looking forward to taking part!
Great experience with Experience Days
Great experience with Experience Days. I was gifted a Cruise for my birthday... for various reasons throughout the past year I was unable to use it. Luckily got in touch in time and was able to extend for further 12 months for a really reasonable price. Really looking forward to my cruise soon!
I've been on a number of different…
I've been on a number of different experiences now which have all been booked through Experience Days. Great service and I will continue to use for any future activities.
I been trying to contact the company to…
I been trying to contact the company to book my gift after I had to cancel. I have send several emails and never hear anything back. This is the worst company I ever deal with. Please never do business with this company.
No messing about
No messing about
Just ordered sent
And brilliant for last minute pressie as it’s instant
Unethical operation
Bought a voucher for a car driving exp paid 10k +. When I want to book, they say it’s no longer available . I must choose another experience as no refunds will be done. I’m not interested in other experiences. I paid for a car experience, they can’t deliver so the right thing to do is give my money back

Réponse de Experience Days Ltd
Bought as a gift for my brother
Bought as a gift for my brother. He was delighted when he received it.
Only gave 4 stars because he hasn't used the experience yet so can't comment on how good or bad it is.
Awful company
Awful company. Booked the archaeological experience as well as paid for transport, accommodation. However the tour has been cancelled by the guide due to not being paid by Experience Days. I have requested a refund as the person who booked the day but this has been refused as 14 days have passed, which is completely illogical when I would not have been able to foresee these issues months ago.
Poor customer service - do not use!
This is an awful company and I wouldn’t recommend purchasing a voucher from them. I sought to extend my voucher and they failed to provide me with a link. There was no option to speak with anyone over the phone. They then cancelled my voucher and stopped responding to my emails. Very poor customer service, I’d recommend booking with one of the other experience companies available online.
Edit: they suggest in their response to this post that they sent it which is incorrect. Their email specifically stated that I didn’t need PayPal as I would receive the link via email. I couldn’t access my PayPal account. I only managed to access my PayPal account after the deadline and found the link there all along. Had they sent by email as they said they would I would have used it in time.
Interesting that they stopped replying to my emails and the only way I got a response was to leave a negative review!

Réponse de Experience Days Ltd
Easy ordering
I can only comment on the ordering and delivery of the voucher to my son, all of which was faultless.
Terrible service
Went to book the experience after paying for it and you haven't paid the company so I can have the spa weekend and still have received a refund
Avoid if you want to book anything.
I have always wanted to experience a hot air balloon ride and for my 60th birthday a group of friends clubbed together to buy a voucher for me.
I tried on multiple occasions to book one but dates were NEVER shown as available. I wondered if it may be seasonal so I waited until the weather improved and kept trying.
As my voucher approached its anniversary I paid to extend it. The following year I had the same experience but this time I started to look at alternative experiences. These too were hard to pin down to a date.
I tried to extend my voucher again but was unable to, so I contacted the company who said the voucher could not be extended again.
I explained the issues getting a balloon flight and was dismissively told I could and should have booked a different experience. With one day to go I conceded defeat and logged in to buy another experience, only to find myself unable to book anything.
Another email to support and a curt dismissive response effectively said, bad luck, the experience actually needs to be TAKEN before expiry! No mention of this in the first support reply.
Once they have your money for a voucher, there is total disinterest in enabling an actual experiences, so with many competitors out there, give this outfit a swerve.
A very poor experience - would not reccomend!
The experience chosen for us and bought by our children was never available. The next one we chose was eventually deemed unavailable, after we had purchased two extra vouchers to take friends with us. The third one was available on very few dates and only for two people at a time. We requested a refund , but were refused. Eventually we found another experience, at further cost and not perfect, to be used in mid May, five months after the original experience was gifted to us. We sent numerous emails , and were assisted by the sales manager, but the amount of work we had to put in, and the delays caused by experiences that are advertised but unavailable, have made a bad experience out of what should have been a lovely experience given as a Xmas present. Hopefully the actual experience will be good enough to compensate for the poor service offered by the company offering it.
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