Ex Why Zed Print Avis 

501
•
TrustScore 4 sur 5

3,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ex Why Zed are excellent communicators: they are clear, supportive, and very quick to respond. Working towards print publications is not something I have much experience in + there were some issues (... Voir plus

Noté 1 sur 5 étoiles

DONT ORDER FROM THIS COMPANY, I REPEAT DONT ORDER FROM THIS COMPANY. IVE BEEN WAITING SINCE LAST YEAR FOR MY SALES FORCE TOWER AND ALL IVE BEEN GETTING IS THE RUN AROUND FROM JAKE. HE TELLS ME IT WILL... Voir plus

Noté 5 sur 5 étoiles

I have had an absolutely fantastic experience with Ex Why Zed Print from start to finish. I feel like the staff went the extra mile for me, helping me to prepare my files to print and guiding me throu... Voir plus

Noté 4 sur 5 étoiles

ExWhy Zed designed the layout and printed the book "Song of the Hawthorn" by Beth Martin, illustrated by Carola Colley. They did a fabulous job of the layout and design and the book is very attractive... Voir plus

À propos de l'entreprise

  1. Imprimerie commerciale
  2. Imprimeur
  3. Imprimeur numérique
  4. Maison d'édition
  5. Service d'impression numérique

Écrit par l'entreprise

At Ex Why Zed, we specialise in helping everyone from novice self-publishers to rock star designers bring their creative ideas to life through our high-quality print services. Whether you need inspiring zine printing, children's books, artist catalogues, self-published books, or booklets we have a solution for all ambitions and budgets. Why Choose Ex Why Zed? Here are 5 rock solid reasons: 🌟 Refreshingly responsive, friendly, patient, and intelligent Ex Why Zed team. 🗺️ A Clear, Easy to Follow Print Journey. 🖨️ Top quality HP Indigo Digital and Heidelberg Litho Printing. 🚚 Free delivery anywhere in the UK. We ship worldwide daily too. 🏆 480+ superb reviews on Trustpilot. We look forward to transforming your ideas into print 🚀


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

501 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(501)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We absolutely loved working with…

We absolutely loved working with ExWhyZed to print our illustration portfolios. Even before placing our order, they were so helpful with providing quotes, paper samples and all our other random enquiries! Once our order was placed, it was a super quick turnaround and the finished product is absolutely AMAZING quality - we're really happy with the result!

28 mars 2022
Noté 5 sur 5 étoiles

ExWhyZed made my dreams come true

ExWhyZed made my dreams come true!
I can't say enough good things about the customer support, the quality, and the professionalism of this company. They were patient, willing to answer any and all questions, and to work with me until I had a product that I am 100% proud of.

23 mars 2022
Noté 1 sur 5 étoiles

Hopelessly inadequate Customer Suport

I attempted to engage with the company and initially they seemed very helpful when they thought I would give them my business. However their customer assistance when it came to preparing my book for publication was hopelessly inadequate leading to a me wasting time and funds that could better spent elsewhere.

21 mars 2022
Avis spontané
Logo de Ex Why Zed Print

Réponse de Ex Why Zed Print

This review is puzzling since he has not printed a job with us. We haven’t charged him a penny but we are a few weeks into discussing the project, offering solutions and helping get the job into print. More bewildering is that an alias was used to surreptitiously submit this review but he then reverted back to his actual name when requesting another quote through our website. This in itself suggests the one-star review is disingenuous because on some level he was still considering using us to print the book. Odd.

So the facts here are:

• we haven’t printed anything for Eric James / Kevin Betts.
• he has not paid us any money, given us any business or wasted ‘funds’.
• we have discussed setting up his artwork at length by email and also on the phone as we do with all our enquiries.
• we look forward to seeing his work in print.

After further discussion, the one-star review was based on him being frustrated that we recommended Affinity Publisher or Scribus as alternatives to Indesign. He chose Scribus which evidently is not as easy to use.

Indesign IS the best page layout program and they do offer a one-week free trial but following that there is a monthly fee. The screengrabs in our file set-up guides are for Indesign but the same principles apply for all other layout programs, so choose whichever you are most comfortbale with.

Here is an article on the best ID competitors. Some are free, some have one off charges:

https://www.creativebloq.com/features/indesign-alternatives

Thankfully, you only have to read our other 380+ reviews to realise that our customer service clearly doesn’t warrant a one star review, in fact arguably our strongest attribute is the amount of time, patience and help we give people to prepare their work for print.

We are more than willing to provide full transcripts of our email conversation on request, as proof of our guidance and determination to help this client.

Noté 5 sur 5 étoiles

High-quality work, absolutely stellar customer service!

Ordered a small print run of hardcover photography books and could not have been more satisfied with the quality of the paper, the printing itself, and essentially the entire process. Ex Why Zed turned what would normally have been an arduous process with a reasonably-high learning curve into a seamless experience.

The customer service is worth a special mention. Not only have they taken the time to produce extremely in-depth videos explaining the entire process to those not familiar with printing, but once the process has started they make sure that what you've got on your screen is what you'll have in your hands. Will absolutely be printing with them for as long as I can make printable work.

16 mars 2022
Noté 5 sur 5 étoiles

Definite thumbs up

Really supportive, professional service with excellent print results. Very pleased with service, quality and great price.

15 mars 2022
Noté 5 sur 5 étoiles

Excellent

Excellent, speedy, high quality print at a great price. Would thoroughly recommend.

22 février 2022
Noté 5 sur 5 étoiles

Excellent service

Excellent service. I was a first time user and everyone was patient with my many queries and the books at the end were everything we had hoped for. The colour and page quality were great. Thank you very much indeed.

22 février 2022
Noté 5 sur 5 étoiles

Great quality

Great quality, solid value, and the crew was very helpful. Definitely would recommend to my people. 👏🏾👏🏾👏🏾

22 février 2022
Noté 5 sur 5 étoiles

Fantastic quality prints - speedy turnaround time

Fantastic quality prints - I got some A6 posters printed and they look even better in person than expected - the paper and finish are beautiful and colour matched perfectly.

My communication with Mike was seamless - he was very responsive, helpful and accommodating.

Posters arrived much faster than expected and really impressed with such an efficient turnaround time. So so pleased with the result - thank you so much! Will definitely be using Ex Why Zed again in the near future. It's been a pleasure to work with you.

29 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent work

Excellent work! I’m very very happy with the final outcome and the overall support from the team. I totally recommend them!

27 janvier 2022
Noté 5 sur 5 étoiles

Fantastic

Fantastic service - consistently extremely helpful, and not to mention that the final product was brilliant quality.

27 janvier 2022
Noté 5 sur 5 étoiles

Really helpful!

Super Transparent, incredibly helpful. Mike will go out of his way to help you make your zine a reality!

27 janvier 2022

L’expérience Trustpilot

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