Kemi was so helpful to me her communication and customer care was fabulous.

I have popped into this opticians twice and Lewis helped me out without any bother. What a delightful, polite young man. Thank you so much Lewis for being so kind 😊

I have always used the Faversham branch for my eye tests and glasses, but this time I had to visit for ear wax removal as I'd gone deaf in my left ear.
The micro suction technique was effective, quick and painless.
It's worth the money as it works well, and previous visits to the GP surgery and nurse seemed a lot more of a faff!
I had to return a week later for the other ear to be done, but that's because I needed to use olive oil drops prior to the process being carried out effectively.
Kemi is professional and friendly, as are all the staff actually.
They always give that personal touch to your experience, and I'd recommend this service to others.

I rated my experience as 5 star
Overall, I had an excellent experience in Bethnal Green shop. All the staff ( Optician/ Najiyah and the receptionist/Nilofar) were very polite, friendly, helpful and professional, which made me feel comfortable throughout my visit.
The Optician, Ms Najiyah was especially outstanding. She was very patient, kind and attentive, and I could truly feel his dedication and care for his patients.
She was extremely polite and professional.
The Receptionist, Ms Nilofar, I observed that she was polite, kind and efficient with every customers
Thank you again for the excellent service. I am very grateful for the care I received.👍

Buongiorno 😃

I broke my glasses, popped in and walked out 10 minutes later all sorted, amazing service!

Very friendly, thorough and knowledgeable service, highly recommended

From the ease of booking, through the communications delivered by your staff I couldn’t recommend the store high enough. Everyone was super helpful and professional and turned my glasses around in short time for my upcoming wedding. Great products, great staff and great store. Thank you

Stratford branch: I've been using this opticians for around 15+ years for myself and both my children (now young adults). They are always professional, knowledgeable and friendly. The wait time isn't too long, the most I've waited is 20 mins! They are really good with communication, always send reminders by text and letter, easy to make an appointment. No issues at all. Just booked my next eye test, as usual easy and friendly service.

I wish i had got prescription sunglasses sooner. I love them.

I visited the Rainham store today and was so incredibly impressed by the customer service provided by the manager, Rita. I went in to browse and have now decided I’ll use this store and its services instead of Specsavers. They have a great range of glasses, and they offer free eye tests to people who work in the area. Rita went above and beyond with how helpful she was to myself and my daughter regarding eye tests and helping with glasses. Professional, warm, great service, great products. Highly recommend this opticians.

Isabel was so great from start to end.... she proper went above and beyond. In my case it is very unusual as normally they just show you glasses and walk away (other places I've been too like boots, specsavers) etc.
This store in wandsworth simply the best. Thank you Isabel God bless you. I had a 10/10 experience here. So Nice and understanding. She is so good with customers and genuinely a nice Lady x

Great service, everyone was very kind and helpful at the Roman road location!

Amazing service by the Wandsworth branch - incredibly kind and generous with their time. I could not recommend more highly!

Lewis has got the patient of an angel, and nothing is too much, so that you are completely satisfied with your new glasses. John High are very efficient, and take great care of their clients.

Lewis fixed my sunglasses - he was friendly, approachable and happy to help. Lovely welcoming environment. Recommended

I was there today for an eye checkup and OCT SCAN. The doctor was Omar Uddin, he was very good and very friendly. He gave me a detailed and careful checkup. I am very satisfied and you deserve it 🌟🌟🌟🌟🌟

Very good 👍 and my kids so happy dr.ibrahem is very kind

The staff were amazing 10/10! (Roman road)
Been going since I was a little girl the service and hospitality has been amazing every time not a single complaint to be made :)

I was made to feel like a valued customer, which happens even when I call in without an appointment, perhaps for a repair or advice (also are local to me which is very helpful); listened to, polite, professional, efficient and on-time.