Went in to have my glasses adjusted. Staff are always friendly and welcoming and give great customer service. Would thoroughly recommend.

Lewis was tasked (by me) with challenging my habit of choosing the same style of glasses that I've had for years. He challenged my view of what I thought suited me and what I thought I needed in a frame. Very excited to collect my glasses soon...when trying the frames on they felt right but it was a challenge choosing as there is a such a lovely range available!

My appointment was at the Rainham Kent branch this afternoon & I have to say that it was a pleasant experience. As before, I received very good attention, the examination was thorough & I have every faith in the Optician's care. The staff are lovely & what's more the reception area is spotless & smells divine! Would thoroughly recommend.

Great service, punctual and very professional and friendly. Nadia is great, very kind and efficient. They have products in stock so no need to go to the pharmacy later. Hygienic and clean.

Friendly and informative

Extremely helpful and would like to say Lewis Lee was exceptional very good at his job will defo be back :) x

Had the most thorough eye examination till date.
The staff were knowledgeable and experienced.
They clearly explain the processes and results in an understandable way.

Just a great shop rita is wonderful she cant do enough for people that fo there all ways pleasent treats you as tho she has known you for ever recently went to see kemi for an audioligy appointment such a nice lady i recommend this shop i have had multiple eye tests and bougjt my glasses there and wont go any where else great shop great service

Went to see Kemi ear lady very professional no wax so did not charge me. Done hearing test as well

I needed to see the optician as soon as possible. I asked for an appointment and was given one the next morning. The receptionist kept me informed constantly by text regarding appointmen. They made me feel really relaxed at all time. We have been going for so many years that they call us by our first names.

I went to the Sittingbourne branch of John High this morning for the removal of earwax. Kemi, the audiologist who dealt with me, was courteous and professional throughout. She explained everything clearly and then carried out the procedure, which was 100% successful, with the minimum of fuss. I would be happy to recommend this service to others who may need to have the same procedure.

I went to the Rainham branch. Everyone there was so polite and helpful. Knew what they were doing and talking about. Would highly recommend to anyone to go there. Very friendly staff

Nadia fit me in last minute and everyone was so friendly and professional. Thank you!!!

I went into Eye Emporium today on the off chance that they could check my eyes as have had some concerns. Salim very kindly did a thorough eye test there and then. He was very professional and made me feel like I was in the best hands. Thank you 🙏

San at reception was lovely and hospitable. The optometrist, Mohammed was excellent as well. Great experience.

Fantastic experience.
We visited the Rainham Branch to get an eye test. The optician was incredibly helpful and informative about the situation with my eyes and assisted with explaining everything that was taking place. They also explained the result of my eye test in a friendly manner. The lady on the front desk was also fantastic. She welcomed myself and my daughter into the branch and made us both feel so welcome. She went above and beyond to ensure we had a lovely time and my daughter was settled whilst I went in for my eye test. I would highly recommend the Rainham Branch of John High as they go above and beyond. I would return here!

Mr farooq offered a quick and easy service and also gave offered me a cleaning spray and advice on my prescription, telling me to come back for a reassessment if i have issues, which was very reassuring and helped alot, the eye test was also booked immediately initially on the same day which i was happy about as it was an emergency. Thank you farooq for your service

The opticians were absolutely fantastic, very helpful, patient and kind. Nothing was too much trouble . Regards Garry and Allyson

I attended the Sittingbourne John High Optician to discuss some problems I suspected with a pair of glasses I had made, very foolishly, by another company. Lewis and Emily found time for me to provide their expertise free of charge, confirm my suspicions and expand on them with new problems I wasn't aware of. :) They also provided a technical adjustment with the easiest of the issues as a temporary fix as well as further advice. They didn't charge me a penny (Sorry, if I wasn't meant to tell.) Let's just say, my next pair of glasses is getting made here.