Eye Academy Avis 

225
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus

Noté 1 sur 5 étoiles

Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus

Noté 1 sur 5 étoiles

Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus

Noté 2 sur 5 étoiles

I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus

À propos de l'entreprise

  1. Opticien

Écrit par l'entreprise

Independent Opticians in Berkshire & Surrey


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,7

Tous les avis

(225)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience after spending far too …

Great experience after spending far too much time looking for my first decent pair of glasses. Qais who looked after me was superb, patient and professional throughout and have sound advice where other opticians were obviously only interested in selling me the most expensive option. Many thanks to Eye Academy and particularly Qais.

24 avril 2017
Avis spontané
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Réponse de Eye Academy

Dear Mr. Richardson,

Thank you very much for your kind words. It was a pleasure assisting you and glad that you are happy with your spectacles. Hope to see you again in the future.

Kind regards,
Qais

Noté 5 sur 5 étoiles

Great service & range of glasses

Great service & range of glasses, my daughter looks forward to her optician appointments & getting new glasses

23 avril 2017
Avis spontané
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Réponse de Eye Academy

Thank you for your feedback, we are pleased your daughter has confidence in us and looks forward to her visits.

Eye Academy

Noté 5 sur 5 étoiles

I had the most thorough eye test ever

I had the most thorough eye test ever - the optician is excellent.
The amount of equipment available for testing is awesome.
I am very pleased with my new glasses. The whole experience was both pleasant and efficient. I would highly recommend The Eye Academy.

23 avril 2017
Avis spontané
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Réponse de Eye Academy

We are glad you had an enjoyable experience at Eye Academy and we hope you choose us again for your future eye care needs.

Eye Academy

Noté 5 sur 5 étoiles

Ellis & Thompson - a first-class service

Ellis & Thompson provide a truly first-class service. The very highest levels of professionalism, combined with a very wide range of frames, lenses and expert advice, make it an outstanding optometrists. I can recommend them without qualification.

23 avril 2017
Avis spontané
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Réponse de Eye Academy

Many thanks for the lovely compliments Mr Benny, its always a pleasure to see you and we look forward to seeing you again soon.

Kind regards
Ellis & Thompson (Eye Academy)

Noté 5 sur 5 étoiles

Ellis and Thompson opticians- Cobham

Ellis and Thompson were extremely friendly and professional . I felt very looked after from the time I stepped into their store . Everything was dealt with ease and couldn't believe how quickly it all went ,from the time of my eye test to getting in the spectacles of my choice. Very happy customer and love my new look.
Huge thank you to you all .
Jennifer Cusack

21 avril 2017
Avis spontané
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Réponse de Eye Academy

Thank you for a lovely review Jennifer, it was a pleasure to help you with your glasses, we hope to see you again in the future.

Ellis and Thompson

Noté 5 sur 5 étoiles

Friendly and knowledgeable service

We have been coming to Ellis and Thompson in Cobham for as long as I can remember. We are a family of five and all wear glasses. For most of the time we have been customers we have been dealing with Kim Patel. We make sure that when we visit Kim is available as we prefer to deal with him. He has always been extremely friendly, helpful and knowledgeable. Even when my elderly parents were staying we took them to see Kim and he fitted them both with new glasses. We travel to Cobham specially although there are many opticians/glasses shops in Guildford where we live as we prefer the 'family' atmosphere and excellent service.

21 avril 2017
Avis spontané
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Réponse de Eye Academy

Many thanks for the compliments, and it is always a joy to see you and your family

Kind regards
Kim

Noté 5 sur 5 étoiles

Kim was extremely helpful and …

Kim was extremely helpful and professional in fitting my new reading glasses and also adjusting the varifocals which I had purchased a few weeks previously. The Cobham branch is always a pleasure to deal with.

19 avril 2017
Avis spontané
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Réponse de Eye Academy

Thank you for the lovely review, and it was a pleasure to see you.

Kind regards
Kim

Noté 5 sur 5 étoiles

Ellis and Thomson, Cobham Review

We have been clients of Ellis and Thomson in Cobham for more years than we can remember. My wife, myself and our two daughters buy our contact lenses and spectacles from them. Kim Patel has been amazing through the years in his attention to detail and service. If it were not for him, we would probably leave the practice and go somewhere nearer. We have recommended numerous people to go to Kim and all of my family rate him beyond words with regard to our eye treatment.

15 avril 2017
Avis spontané
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Réponse de Eye Academy

Many thanks for your kind words, It has always been a pleasure to see you and your family

Regards
Kim

Noté 5 sur 5 étoiles

Great customer service which will keep …

Great customer service at Ellis & Thompson which will keep me coming back! Kim Patel couldn't be more accommodating or helpful.

11 avril 2017
Avis spontané
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Réponse de Eye Academy

Many thanks, and it was a pleasure to help Sebastian with his spectacles.

Regards
Kim

Noté 5 sur 5 étoiles

Changing Opticians

Having moved from Nottingham to Walton on Thames, I needed to find a new optician service. I had a good independent optician in Nottingham who also worked in the eye clinic in one of Nottingham's teaching hospitals. I had a good look around and decided to try Ellis and Thompson in Cobham. I had an eye test and some other relevant tests and ordered two pairs of glasses and had new lenses in another pair. It was nearly three years since my last test and my prescription had changed quite a lot. I was given pleasant and competent service and am very happy with my purchases and the choice of frames available.

11 avril 2017
Avis spontané
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Réponse de Eye Academy

Thank you for your kind feedback Ms Davis and for choosing Ellis and Thompson. We are very pleased you are happy with your glasses and hope that you think of us again for your future eye care needs.

Ellis and Thompson (Eye Academy)

Noté 4 sur 5 étoiles

Excellent service with a very quick …

Excellent service with a very quick turnaround needed due to a lost pair of glasses. Managed an eye test, new frames and lenses all within 3 working days

11 avril 2017
Avis spontané
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Réponse de Eye Academy

Thank you for a great review, we were glad to help and looking forward to seeing you again in the future.

Eye Academy

Noté 5 sur 5 étoiles

Kim Patel at Ellis and Thompson optican

Kim Patel at Ellis and Thompson Optican
Kim has been helping my family and my brothers family for a few years and we all have found him to be very knowledgable, professional and always helpfull. His sound advise on choosing is frames is very reassuring.
Its always a pleasure seeing him and gives me great confidence is his attentive attitude. He is highly recommended by me and my family.
The shop is wounderfully fitted out and the staff are always so friendly and relaxed. There is a lot of cheerful banter amongst customers and their colleagues. You always leave the shop with a smile.

10 avril 2017
Avis spontané
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Réponse de Eye Academy

Dear Mr and Mrs Dharamsi , Many thanks for your kind words, and it is always a pleasure to see you and your family.

Thanks

Kim

Noté 5 sur 5 étoiles

Excellent service

Kim was charming and extremely helpful. I wholeheartedly recommend him

9 avril 2017
Avis spontané
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Réponse de Eye Academy

Hi Lisa,

Many thanks for the lovely review, and it is always a pleasure to see you

Thanks

Kim

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, as always

Ellis and Thompson offer a really personalised service and are very professional. This time I was purchasing prescription sunglasses. Kim offered me help with choosing a suitable frame to suit me and was very proactive. I am very happy with my choice of Tiffany glasses, thank you.

My teenage daughter had an eye test which was very thorough and again was provided with a good range of suitable frames. She loves them thank you!

8 avril 2017
Avis spontané
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Réponse de Eye Academy

Hi Liz, Many thanks for the lovely review, and it is always a pleasure to see you

Thanks

Kim

Noté 5 sur 5 étoiles

Very helpful member of staff delivered …

Very helpful member of staff delivered glasses on time ,courteous ,obliging ,i would recommend this company .

29 mars 2017
Avis spontané
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Réponse de Eye Academy

Thank you for your kind words, it was our pleasure to help.

Kind regards
Eye Academy

Noté 5 sur 5 étoiles

Professional, Excellent Service

My husband and I both had appointments on the same day. We both found the Eye Academy to be of high Professional Excellence, thorough and friendly, we were both very impressed!

We would highly recommend the Eye Academy.

28 mars 2017
Avis spontané
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Réponse de Eye Academy

Dear Mrs Jenkins

Thank you for your kind words. Its always a pleasure helping you and your husband and we are grateful for your lovely review.
We look forward to seeing you both soon.

Banstead Team

Noté 5 sur 5 étoiles

Excellent in every way

Customer satisfaction was their passion.

28 mars 2017
Avis spontané
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Réponse de Eye Academy

It was a pleasure helping you choose your frame Mr Parrish, we look forward to see you again the future.

Kind regards
Eye Academy, Banstead

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