eze Mattress Avis 263

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. Magasin de lits

Écrit par l'entreprise

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Écrit par l'entreprise

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 4 sur 5 étoiles

Delivery men very efficient

Delivery men very efficient

24 juin 2025
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Réponse de eze Mattress

Hello Robert,

Thank you for taking the time to leave us a positive review.

We're happy to read you had a good delivery, we hope you are enjoying sleeping on your new eze™ Mattress.

Thank you for ordering with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent from start to finish

From placing the order to taking delivery, it couldn’t have gone better. Easy to use website and the staff were pleasant and professional throughout. The mattress seems great so far.

8 juillet 2025
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Réponse de eze Mattress

Hello Graham,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're very happy to read you found our website easy to order from and received a pleasant experience from our customer service team. It's great you hear you are enjoying your mattress so far!

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Incredible customer service and rapid…

Incredible customer service and rapid response to order. Ordered at 3pm and received the following morning.

7 juillet 2025
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Réponse de eze Mattress

Hello Ryan,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're delighted to read your feedback on our customer service and how quickly you received delivery.

We hope you are enjoying your mattress and sleeping well.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great mattress

Great mattress. Efficient company delivery

1 juillet 2025
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Réponse de eze Mattress

Hello Alan,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're delighted to read you received quick delivery and that you are happy with your new mattress.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Wow!

Wow! From order to delivery in less than 24 hours. Virtually impossible to beat .
Not only this but extremely good value. Our last mattress cost more than the new one and that was over 10 years ago.
The mattress is very deep and comfortable. Only "breaking in" at present so expect the latter to improve over the next few weeks.
Highly recommended. Amen to Which's review.

30 juin 2025
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Réponse de eze Mattress

Hello Tony,

Thank you for taking the time to leave us an amazing 5* review based on your experience ordering with us.

We're delighted to read your review on how quick you received your delivery and that you found our mattresses great value. It's lovely to hear your mattress is settling and you're finding it nice and comfortable. We hope you recommend us to all of your family and friends!

Thank you very much for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles
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Réponse de eze Mattress

Hello Mark,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're delighted to read you received quick delivery and that you are happy with your new mattress.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

SERVICE TO PLAn.

Everything went to plan.
WE HAD ONE HICCOUGH WITH THE DELIVERY DATE AND TIME BUT SOO RESOLVED

9 juin 2025
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Réponse de eze Mattress

Hello Brian

Thank you for taking the time to leave us a 4* review based on your experience ordering with us.

We're happy to read your feedback that everything went to plan with your delivery. We hope you are enjoying sleeping on your new mattress.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Super mattress and good customer service

Helpful customer service and super mattress. Very pleased with the mattress which is comfortable and supportive. Would recommend.

9 juin 2025
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Réponse de eze Mattress

Hello Hayley,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on how helpful our customer service team were and that you are very pleased with your new mattress. It's great to hear you would recommend us!

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

23 juin 2025
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Réponse de eze Mattress

Hello Fay,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on our service.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Really happy with Mattress.

Ordered, delivered and old mattress removed within a week! Fab service and company delivering and disposing old mattress were efficient and gave phone update to give ETA on day of delivery! I would definitely recommend

17 juin 2025
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Réponse de eze Mattress

Hello Heather,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on how easy it was to order and get your mattress delivered within a week. We are happy you were satisfied with our delivery team.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great mattress!

Great mattress at a good price. Easy to order and delivered the next day. I have not slept so well in a long time! I like the support this mattress offers, regardless of your sleeping position. I will definitely recommend it.

28 mai 2025
Avis spontané
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Réponse de eze Mattress


Hello Fabienne,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on how easy it was to order online and that you received a quick delivery. It's great to hear that you are sleeping well and find the mattress supportive, we hope you recommend us to your family and friends.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Very easy to order and excellent…

Very easy to order and excellent delivery service. The product was very easy to unpack and looked to be of excellent quality Not being able to try before you buy is a bit of a lottery. This mattress is softer than our previous one and is taking a bit of getting used to. Bought it because it was a best buy from Which.

9 juin 2025
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Réponse de eze Mattress

Hello Andrew,

Thank you for taking the time to leave us a 4* review.

We're very happy to read your feedback on ordering online and our delivery service. We do hope you are getting used to your new mattress, it can take around 4-6 weeks for your mattress to settle and for your body to adjust.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Lovely mattress and very good service

Lovely mattress and very good service. The delivery was very well organised and it was well worth the £50 for mattress removal and the new mattress being placed where we needed it.

5 juin 2025
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Réponse de eze Mattress

Hello Anthony,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on how you're finding your new mattress and that you had a good delivery expereince.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

An excellent mattress

The mattress arrived very quickly and in a package that made it relatively easy to take upstairs to the bedroom. After two weeks of sleeping on the mattress I am very pleased with it, and It is very comfortable and has certainly has improved my sleeping.

14 mai 2025
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Réponse de eze Mattress

Hello Hugh,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're very happy to read your feedback on how quickly your mattress arrived and that you found it eze™ to take to your bedroom. It's great to hear that after two weeks your sleep has improved and you're finding the mattress nice and comfortable.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Incredible quality

Incredible quality! Highly recommend. We got a single cooleze for my son’s bedroom. He tends to run hot overnight and this mattress is just perfect 👌🏼

27 mai 2025
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Réponse de eze Mattress

Hello Lydia,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're very happy to read your feedback on our Cooleze mattress that it's great quality and you would recoommend us. We hope your son is sleeping well and staying cooler through the night.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Very good mattress

Very good mattress. Good customer service 👍🏼

27 mai 2025
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Réponse de eze Mattress

Hello Warren,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're delighted to read your're happy with your new mattress and were happy with our customer servcie team.

Thank you very much for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

A MA ZING

Delivery was great, guy was lovely and mattress is A MA ZING!

27 mai 2025
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Réponse de eze Mattress

Hello Andrew,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're very happy to read that you love your new mattress and expereinced great service from our courier.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

A good experience. EZE-ily done!

Ordering the mattress by phone was reassuring and easily done. I was kept informed throughout the process from ordering to delivery. The unpacking in situ and removal of old mattress was efficient and was all over in 15 minutes.
The mattress is of good quality and exactly as expected. Would recommend.

22 mai 2025
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Réponse de eze Mattress

Hello Roger,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're very happy to read your review and delighted to hear that you are pleased with your new mattress and that you received good communication and delivery from us.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great night sleep

Second mattress for the family as the first one was so comfortable. Just mind it’s a lot deeper than standard foam types but it’s worth the added height. Easy to unpack and no issues with smell etc.

6 mai 2025
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Réponse de eze Mattress

Hello Jemma,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're delighted to hear that you are pleased with your new mattress and that this is the second one you have purchased.

Thank you for shopping with us again.

eze™ Mattress Team.

Noté 3 sur 5 étoiles

The delivery men.

The delivery men.
They took the old mattress away without question, I was waiting for them to return and remove the packaging from the mattress when I released they were closing the van and getting ready to leave,
I had run out them and remind them that I had paid for them to remove and take away packaging.
They did this.

20 mai 2025
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Réponse de eze Mattress

Hello Bill,

Thank you for taking the time to leave us a review based on your experience.

We will contact BJS Home Delivery for you to pass on your feedback regarding the delivery process.

We do hope you are enjoying your new mattress.

Thank you for shopping with us.

eze™ Mattress Team.

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