Please do not book with this company. EzLicence refused a refund after repeated instructor cancellations which is stated in their refund policy. Support refuses to escalate to management or process a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ali is genuinely one of the most professional, knowledgeable and reliable instructors I’ve had the pleasure of training with. He’s always punctual, precise, patient and really cares about helping you... Voir plus
Rasheed was an excellent driving instructor. He was patient, friendly and explained everything clearly, which made me feel comfortable and confident behind the wheel. He was always helpful and gave gr... Voir plus
L'entreprise a répondu
Nermin made me feel calm and at ease throughout my lesson. She was very patient and explained everything clearly which helped me understand what I was doing and feel more confident behind the wheel. H... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Coordonnées de contact
Royaume-Uni
- support@ezlicence.co.uk
- ezlicence.co.uk
4,5
Excellent
439 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I enjoy this instructor and looking forward to learning to drive with him.
27 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Marie Sophie! 😊 We’re delighted that you’re enjoying your lessons and looking forward to learning more with your instructor. Wishing you a confident and enjoyable driving journey! 🚗✨
Réponse de EzLicence
Thank you, Oliver! 😊 We’re delighted to hear that you had such a great experience with your instructor. We truly appreciate your five-star feedback! 🚗⭐
Zarlasht is a really patient driving…
Zarlasht is a really patient driving instructor who makes you feel very comfortable.
26 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Gianna! 😊 We’re so glad Zarlasht’s patience helped you feel comfortable during your lessons. We appreciate your wonderful feedback and wish you all the best on your driving journey! 🚗✨
Just great 👍🏻
Very professional and very easy to understand him. The greatest instructor I ever met. He knew very well how to teach me and he never waisted my time and money. I really appreciate that I found such a good instructor. I recommend him to anyone he is very valuable instructor. I am very happy with him and will recommend to everyone. Thanks again for everything you done 👍🏻
25 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Niculina! 😊 We’re delighted that your instructor was professional, easy to understand, and made every lesson worthwhile. Your kind words and recommendation mean so much to us. Wishing you all the best on your driving journey! 🚗👍
Scammmm
Because of EzLicence, I lost my practical driving test that I had been waiting months for.
I booked a full schedule of lessons with an instructor, only to discover that the instructor had changed all my booked lessons to dates after my practical test date without my permission! On top of that, when I logged into their website, none of my original bookings were visible anywhere.
I tried contacting their customer support via email, but received zero response. To make matters worse, there is no contact phone number to call for urgent help.
I lost a huge amount of time, money, and effort because of this company. Do not be misled by fake positive reviews—be very careful! I will be attaching screenshots and proof of everything that happened.
25 juillet 2026
Avis spontané
Réponse de EzLicence
Hi Farouq, we’re truly sorry for the frustration and disruption this situation caused, especially with your practical driving test approaching 😔 We understand how upsetting it must have been to find your lesson dates changed and your original bookings no longer visible. As you’ve already submitted a support ticket, our team will review your account, booking history, and the concerns you’ve raised, then follow up with you directly through your existing request 🙏
Réponse de EzLicence
Thank you for your feedback, Angad! 😊 We’re glad you had a calm, helpful, and positive experience. 🚗✨
Excellent
Harold arrived 5 minutes before time. He is experienced and friendly. Highly recommend.
20 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Hani! We’re delighted to hear Harold was punctual, experienced, and friendly. We really appreciate your recommendation! 🚗😊⭐
Dev - Instructor at Barnet
Dev is an amazing instructor! I would recommend him to anyone who wishes to learn driving!
16 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Anish! 😊 We’re delighted to hear that Dev was an amazing instructor. We really appreciate your recommendation and wish you many safe and happy journeys ahead! 🚗⭐
Passed my driving test at second…
Passed my driving test at second attempt and thanks Chris - he is a capable and experienced instructor who knows exactly what examiners are looking for. He gave me the practical skills and confidence I needed to fix the mistakes from my first try and pass successfully.
19 mai 2026
Avis spontané
Réponse de EzLicence
Congratulations on passing your driving test, Matt! 🎉🚗 It’s wonderful to hear that Chris’s experience and guidance helped you correct your mistakes, build confidence, and succeed on your second attempt. Thank you for sharing your experience! ⭐👏
Excellent communication
Excellent communication, professional and friendly staff and great value for money
18 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Martyn! 😊 We’re delighted you found our team professional and friendly and enjoyed great value for money. We really appreciate your support! 🚗⭐
My experience has been much better than…
My experience has been much better than my previous one. I feel comfortable, he is competent and has a visual aid to show me the do's and don’ts of driving. He even sent me a study guide, so the subsequent lessons will be easy for me.
14 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Ainon-Juria! 😊 We’re delighted that you felt comfortable and had a much better learning experience. It’s great that your instructor’s visual aids and study guide are helping you prepare for your next lessons. Wishing you continued success on your driving journey! 🚗🌟
I had a very good experience learning…
I had a very good experience learning with Ahmad. He is calm, sometimes funny, and explains everything very clearly. I especially liked how he can show and explain real driving situations
16 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you, Oleh! 😊 It’s wonderful to hear that Ahmad’s calm, friendly approach and practical explanations made your learning experience enjoyable. We appreciate your feedback and wish you all the best with your driving journey! 🚗🌟
Really easy to use and great instructors
Really easy to use this solution, nice dashboard, good prices, and best of all outstanding instructor namely @Foysal for being so great at teaching and helping me drive.
16 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you for the fantastic review, KingLchilada! 🌟 We're delighted to hear you found the platform easy to use, enjoyed the dashboard, and felt it offered great value. 😊 A big shoutout to Foysal for providing such outstanding guidance and support throughout your driving journey. We'll be sure to pass along your kind words. Wishing you many safe and happy miles ahead! 🚗🎉
My first ever driving lesson
I was very nervous before I started my lesson but Md Aminul who was not only patient with me he also helped me stay calm and by the end of the lesson my nerves had gone and my confidence is slowly growing
14 juillet 2026
Avis spontané
Réponse de EzLicence
Thank you so much for your wonderful review, Maxine! 🌟 We're so happy to hear that Md Aminul helped turn those first-lesson nerves into growing confidence. 😊 His patience and calm approach make such a positive difference for new learners. Wishing you all the best as you continue your driving journey—we're cheering you on every step of the way! 🚗🎉
Very clear and timely responses
Very clear and timely responses. Not too complicated to get in touch with the team either.
15 juillet 2026
Avis spontané
Réponse de EzLicence
Hi Vanessa, 😊 Thank you so much for your wonderful review! 💙 We're delighted to hear that you found our responses clear and timely, and that it was easy to get in touch with our team. Providing helpful and accessible support is always our goal. We really appreciate your kind words and wish you all the best on your driving journey! 🚗✨
The most professional driving instructor
Imran is the most professional driving instructor I have ever had. He is calm, patient, highly knowledgeable and always provides clear, practical advice. His guidance made a significant difference to my driving, and with only a few lessons I was able to pass my practical test.I highly recommend Imran to anyone looking to pass their driving test. His teaching not only helped me succeed but also gave me skills and advice that I will continue to use long after passing.
11 juillet 2026
Avis spontané
Réponse de EzLicence
🎉 Congratulations on passing your practical test, Zein! 🚗👏 Thank you for taking the time to share your experience with Imran. It's fantastic to hear that his professionalism, patience, and practical advice helped you achieve your goal in just a few lessons. We're also glad the skills and confidence you've gained will continue to support you on the road. Wishing you many safe and enjoyable journeys ahead, and thank you for recommending Imran and EzLicence! 🌟😊🚘
I have had many driving instructors in…
I have had many driving instructors in the past few years and Mohamed is easily the best instructor I have had. Each lesson he helped me get better, his patience is unmatched and his teaching style was exactly what I needed to get me to pass and feel confident driving by myself on the road. I recommend him to anybody wanting to learn how to drive!
11 juillet 2026
Avis spontané
Réponse de EzLicence
🌟 Congratulations on passing, Kyroe! 🎉🚗 Thank you for sharing your experience with Mohamed. It's wonderful to hear that his patience, supportive approach, and teaching style helped you build your skills and confidence behind the wheel. Wishing you all the best as you enjoy the freedom of driving, and thank you for recommending EzLicence and Mohamed to future learners! 💙👏😊
Cannot reach EzLicence - poor customer service
My instructor failed to show up for my lesson and only called when the lesson was nearly over. I then had to cancel the lesson manually through my dashboard, and the system unfairly charged me a late cancellation fee.
What made this even more frustrating is that the only way to contact EzLicence is by email, and despite contacting support immediately, I haven't received a response. I'm very disappointed with how this has been handled and hope EzLicence reviews my case, removes the incorrect fee, and issues a refund.
10 juillet 2026
Avis spontané
Réponse de EzLicence
Hi Mai! Thanks for your feedback. We're so sorry for the experience. We're here to help. To assist you further, kindly send us a detailed information about your concern here: https://support.ezlicence.co.uk/hc/en-gb/requests/new
Mr khyber is very helpful and he showed…
Mr khyber is very helpful and he showed enthusiasm in teaching. He is very hands on in guiding and correcting errors or mistakes. He is good in developing confidence in driving. Overall, a pleasant experience
7 juillet 2026
Avis spontané
Réponse de EzLicence
😊 Thank you for your wonderful review, John! We're so pleased to hear that Khyber's enthusiasm, hands-on guidance, and supportive teaching style helped build your confidence behind the wheel. 🚗👏 It's great to know you had such a positive learning experience. We truly appreciate your recommendation and wish you all the best on your driving journey! 🎉🌟
They make finding an instructor and…
They make finding an instructor and booking lessons super easy. I really recommend using Brian if you're a first time learner as he really increased my confidence and helped me learn the skills I will need for my test and beyond. He is super patient and great at communicating. I left every session feeling more confident and passed my test first try.
30 juin 2026
Avis spontané
Réponse de EzLicence
🎉 Congratulations on passing your test first go, Andrea! 🚗👏 That's an amazing achievement!
We're so happy to hear that booking lessons was easy and that Brian helped build your confidence every step of the way. 😊 His patience, communication, and support are exactly what we hope every learner experiences.
Thank you for your recommendation and for sharing your journey with us. Wishing you many safe and enjoyable drives ahead! 🚘✨💙
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