Please do not book with this company. EzLicence refused a refund after repeated instructor cancellations which is stated in their refund policy. Support refuses to escalate to management or process a... Voir plus
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Lisez les avis des autres
Ali is genuinely one of the most professional, knowledgeable and reliable instructors I’ve had the pleasure of training with. He’s always punctual, precise, patient and really cares about helping you... Voir plus
Rasheed was an excellent driving instructor. He was patient, friendly and explained everything clearly, which made me feel comfortable and confident behind the wheel. He was always helpful and gave gr... Voir plus
L'entreprise a répondu
Nermin made me feel calm and at ease throughout my lesson. She was very patient and explained everything clearly which helped me understand what I was doing and feel more confident behind the wheel. H... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Coordonnées de contact
Royaume-Uni
- support@ezlicence.co.uk
- ezlicence.co.uk
4,5
Excellent
439 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Khyber is a highly recommended…
Khyber is a highly recommended instructor in the Harrow/wembley area. After my first lesson I felt much more confident to drive and not only that but inclined to continue as his learner. His style of learning is different from the rest. I find other instructors to let you down or use inappropriate techniques like imposing remarks but he was 100% focused on making me a more productive driver.
29 juin 2026
Avis spontané
Réponse de EzLicence
Thank you so much for your wonderful review, H.J.! 🌟😊 We're delighted to hear that Khyber helped boost your confidence from your very first lesson. 🚗👏 It's fantastic that his supportive teaching style and focus on helping you become a better driver made such a positive impact. Wishing you all the best with the rest of your driving journey, and thank you for recommending Khyber to other learners in the Harrow/Wembley area! 🎉🙌 Safe driving! 🚘💙
driving instructor did not show up for
driving instructor did not show up for
Lesson and blocked my phone number. No response from the company after emailing for a refund. No customer support line . Use at your own risk
27 juin 2026
Avis spontané
Réponse de EzLicence
Hi Marcus, we're really sorry to hear about your experience and understand how frustrating this must have been. 😔
This isn't the experience we want for our learners. We'd like the opportunity to investigate what happened with your lesson, your refund request, and the communication you've received.
If you haven't already, please submit a support request here and include the email address used for your booking so our team can look into this as quickly as possible:
👉 https://support.ezlicence.co.uk/hc/en-gb/requests/new
We appreciate you bringing this to our attention and hope we can help resolve this for you. 💙
My instructor cancelled and told me to…
My instructor cancelled and told me to find a new person after having booked 20 hours, not showing up but still being charged for a 2 hour lesson I didn't have and cancelling once again less than 24 hours before our next lesson. I then also requested a refund to the website and suddenly my account/email doesn't exist and won't log in. I think it's a complete scam because I filed for a refund. I will be contacting my bank. In addition to this, the company don't even have a phone number to access customer service. It may look cheap, but don't fall into this trap. This company is terribly organised.
28 juin 2026
Avis spontané
Réponse de EzLicence
We're truly sorry to hear about your experience and completely understand how frustrating this must have been, Isabella. 😔 This is certainly not the experience we want for our learners.
We'd really appreciate the opportunity to investigate what happened with your lessons, the charge for the lesson you believe you didn't receive, your refund request, and the issue accessing your account. We'd love the chance to look into everything thoroughly and work towards making things right. 💙
Please submit a support request using the link below, and our team will review your case as a priority:
https://support.ezlicence.co.uk/hc/en-gb/requests/new?ticket_form_id=21427631370265 📝
Once we receive your request, we'll investigate the matter thoroughly and keep you updated throughout the process. We genuinely hope you'll give us the opportunity to resolve your concerns and provide the support you deserve. Thank you, and we look forward to helping you. 🙏
The driving experience was exceptional…
The driving experience was exceptional and remarkably smooth, and I am particularly pleased with the communication support provided via video call, utilizing sign language cause of I am deaf
25 juin 2026
Avis spontané
Réponse de EzLicence
Thank you so much for your wonderful feedback, Mrs K.B Fendi! 🌟 We're delighted to hear that you had such a smooth and exceptional driving experience. 🚗✨ It's especially rewarding to know that the video call support using sign language helped make your learning experience more accessible and comfortable. 🤟💙 Thank you for sharing your experience with us, and we wish you all the very best for safe and confident driving ahead! 😊🎉
I had the best instructor
Kingsley is amazing, I was very nervous starting driving lessons again after bad experiences and my test becoming near. He helped me build confidence and broke down everything in a way I could understand. I passed my test the first time and I can definitely say he played a huge part In it. Thank you!
23 juin 2026
Avis spontané
Réponse de EzLicence
🌟 Thank you so much, Abigail! 😊 Congratulations on passing your test first time—that's an incredible achievement! 🎉🚗 We're so happy Kingsley was able to help you rebuild your confidence and make learning feel clear and manageable after your previous experiences. Your kind words mean a lot, and we'll be sure to share them with Kingsley. Wishing you many safe and happy miles ahead! 🚘💙
Very good and insightful driving…
Very good and insightful driving instructor
22 juin 2026
Avis spontané
Réponse de EzLicence
🌟 Thank you for your feedback, Denzel! 😊
We're so pleased to hear that you found your driving instructor very good and insightful. 🚗✨ Providing clear guidance and valuable knowledge is what helps learners grow in confidence and skill behind the wheel. 👏
We appreciate your support and wish you all the best on your driving journey! 🚘🎉🙌
Excellent driving instructor
Farhan is an excellent driving instructor. Throughout our sessions he was patient, professional and explained everything clearly, helping me build confidence and improve my driving. I would highly recommend him.
22 juin 2026
Avis spontané
Réponse de EzLicence
🌟 Thank you so much for your kind feedback, Reza! 😊
We're delighted to hear that you had such a positive learning experience with Farhan. 🚗👏 His patience, professionalism, and clear guidance are qualities we truly value, and it's wonderful to know they helped you build confidence and improve your driving skills. 💪✨
Thank you for your recommendation—it means a lot to us! 🙌 Wishing you safe and confident driving ahead. 🚘🎉
Humaira is a great instructor
Humaira is a great instructor, I would definitely recommend her.
20 juin 2026
Avis spontané
Réponse de EzLicence
🌟 Thank you for your wonderful feedback, Gizem! 😊
We're so happy to hear that you had a great experience learning with Humaira. 🚗✨ She is passionate about helping her students succeed, and we're delighted that her support made a positive impact on your journey.
Thank you for your recommendation! 🙌 Wishing you all the best with your driving goals, and safe driving ahead! 🎉🚘
I had a good experience with EzLicence
I had a good experience with EzLicence. The booking process was fairly simple. My instructor, Fareshta (I've only had 1 session so far), was professional, patient and reassuring, making me feel composed and relaxed. I would happily recommend EzLicence to anyone looking for independent instructors.
1 juin 2026
Avis spontané
Réponse de EzLicence
Hi Jordan 😊! Thank you for taking the time to share your experience with EzLicence and for your recommendation! ⭐⭐⭐⭐
We're delighted to hear that you found the booking process simple and straightforward. It's also wonderful to know that Fareshta made such a positive impression during your first lesson. Her professionalism, patience, and reassuring approach are exactly what we strive for, and we're glad she helped you feel relaxed and confident behind the wheel 🚗✨
We'll be sure to pass along your kind words to Fareshta. We wish you all the best with the rest of your driving journey and look forward to supporting you along the way! 😊👏 Thanks again for choosing EzLicence 💙
Qaiser was really helpful and gave good…
Qaiser was really helpful and gave good explanations. He made the lesson very comfortable
16 juin 2026
Avis spontané
Réponse de EzLicence
Thanks so much for your kind words, Liz! 😊 We're delighted to hear that Qaiser was really helpful and provided clear explanations throughout your lesson. 🚗✨ Making learners feel comfortable and confident is exactly what we aim for. We'll be sure to pass your wonderful feedback on to Qaiser. 🌟 Thank you for choosing EzLicence, and we wish you all the best on your driving journey! 🚘😊
I would like to recommend Alaa as a…
I would like to recommend Alaa as a reliable, responsible and very pleasant person and instructor. All the material is explained very clearly and with an individual approach. In my case with the overseas driving license it was a super right choice.
15 juin 2025
Avis spontané
Réponse de EzLicence
Thank you so much for your wonderful recommendation, Kateryna! 🌟😊
We're thrilled to hear that Alaa provided such a positive learning experience for you. 🚗👏 His clear explanations, individual approach, and dedication to helping each student succeed are qualities we truly value.
It's especially great to know that, as an overseas licence holder, you found his guidance helpful and that choosing Alaa was the right decision for you. 🌍✅
Thank you for your trust and support, and we wish you many safe and confident journeys ahead! 🚘🎉✨
I had my first lesson with Amjad and I…
I had my first lesson with Amjad and I was very calm thanks to him. He was very patient and never shouted or got irritated. Thank you for your help :)
15 juin 2026
Avis spontané
Réponse de EzLicence
Thank you so much for your kind words, Mia! 😊🌟 We're delighted to hear that your first lesson with Amjad made you feel calm and comfortable behind the wheel. 🚗💨
Amjad is known for his patience, professionalism, and supportive teaching style, and we're glad he helped make your learning experience a positive one. 😊👏
Wishing you all the best with the rest of your driving journey, and thank you for choosing us! 🍀🚘✨
Réponse de EzLicence
😊 Thank you for your fantastic review, Stefan!
We're thrilled to hear that you found the booking process easy and had a great experience with your instructor match. 🚗✨
Your recommendation means a lot to us, and we're delighted to have been part of your driving journey. Wishing you all the best with your lessons and getting your licence! 🎉🙌
5 star service
Any email to customer service is dealt with promptly and professionally. The app is easy to use and great value for money. Definitely recommend it to anyone looking to learn to drive
9 juin 2026
Avis spontané
Réponse de EzLicence
😊 Thanks so much for your kind words, Martyn!
We're delighted to hear you've found our customer service team prompt and professional, and that you're enjoying how easy the app is to use. 🚗✨
Your recommendation means a lot to us, and we're proud to be part of your driving journey. Wishing you all the best with your lessons and getting your licence! 🎉🙌
Not worth it
Not worth it. Struggled to find a teacher and the ones I trial I would not recommend. Tried to get my money back but they said no. Several hundred stuck on the platform.
3 juin 2026
Avis spontané
Instructor: Syed
Did driving with Syed for just over 3 months, I passed on my first test. Best driving instructor ever 100% recommend!!!
9 juin 2026
Avis spontané
Réponse de EzLicence
Thank you so much, Aanayah! 🎉🚗
Congratulations on passing your driving test on the first attempt! 🥳👏 We're thrilled to hear that Syed helped make your learning journey such a positive experience. Your kind words and recommendation mean a lot to us. 🌟
Wishing you all the best and safe driving on the roads ahead! 🚘✨
Réponse de EzLicence
Hi Troy! 😊 Thank you for your 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that your instructor was very helpful throughout your learning experience. 🚗👏 Our instructors are dedicated to supporting learners every step of the way, and it's great to know that made a positive impact.
We appreciate your feedback and wish you all the best on your driving journey! 🎉🚙
Kind and patient to teach and show how…
Kind and patient to teach and show how to drive
4 juin 2026
Avis spontané
Réponse de EzLicence
Hi Carlos! 😊 Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're so pleased to hear that your instructor was kind, patient, and supportive throughout your learning journey. 🚗👏
Your feedback means a lot to us, and we're glad you had such a positive experience. Wishing you safe and confident driving ahead! 🎉🚙
Drita is an incredible driving…
Drita is an incredible driving instructor who helped build my confidence from day one. She is patient, supportive, and explains everything clearly, making every lesson enjoyable and stress-free. Her encouragement and positive attitude made a huge difference in my learning.
3 juin 2026
Avis spontané
Réponse de EzLicence
Thank you for your wonderful review, Charly! 😊 We're delighted to hear that Drita helped build your confidence and made your learning experience enjoyable and stress-free. 🚗✨ Her patience, support, and positive attitude truly make a difference, and we're so pleased she was able to help you on your driving journey. Congratulations, and we wish you all the best for safe and happy driving ahead! 🎉👏
Fantastic instructor
Fantastic instructor, very knowledgeable and patient. Makes it easy to learn!
4 juin 2026
Avis spontané
Réponse de EzLicence
Thank you for your wonderful feedback, Benjamin! 🌟 We're so pleased to hear that you had a great experience with your instructor. Patience, knowledge, and making learning enjoyable are exactly what we strive for. 🚗😊 We truly appreciate you taking the time to share your experience and wish you all the best on your driving journey! 🎉👏
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