Ali is genuinely one of the most professional, knowledgeable and reliable instructors I’ve had the pleasure of training with. He’s always punctual, precise, patient and really cares about helping you... Voir plus
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Lisez les avis des autres
Rasheed was an excellent driving instructor. He was patient, friendly and explained everything clearly, which made me feel comfortable and confident behind the wheel. He was always helpful and gave gr... Voir plus
L'entreprise a répondu
Terrible service! Driving instructor is unreliable and keeps cancelling the lessons last minute and it shows as completed on the website. I have wasted so much time this summer trying to get lessons b... Voir plus
Nermin made me feel calm and at ease throughout my lesson. She was very patient and explained everything clearly which helped me understand what I was doing and feel more confident behind the wheel. H... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Coordonnées de contact
Royaume-Uni
- support@ezlicence.co.uk
- ezlicence.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fantastic instructor
Fantastic instructor, very knowledgeable and patient. Makes it easy to learn!

Réponse de EzLicence
Rhyan is great
Rhyan is great. He will make you feel safe and confident in your journey. Great instructor and professional.

Réponse de EzLicence
Driving with Gaibar
It was my first time driving after a 2 month hiatus. For the first 30 minutes of the lesson, he assessed my driving, informing himself on what he thinks I need to work on. With 20 hours of driving under my belt he trusted me on the road which made me feel comfortable, and was always ready to interfere and/or inform me on what I did wrong. By the end of the lesson, we were both on the same page on what I'm comfortable with, what needs little work, and what needs prioritising. Under his mentorship, I feel incredibly confident that I will pass my test in due time. I look forward to driving with him again next week!

Réponse de EzLicence
The app is very good
The app is very good. It makes booking and payment easy, with different options to suit my needs. Everything works smoothly, and the overall experience is excellent

Réponse de EzLicence
A SCAM
I booked and paid for a driving lesson in advance and spent over a day trying to contact the instructor through calls and WhatsApp with absolutely no response. The phone was unreachable and I received no communication before the lesson.
The instructor only contacted me after the scheduled lesson time had already passed to say he had been abroad for six weeks. I honestly do not understand how lessons were still available to book if he was unavailable the entire time.
I arranged my day around this booking and expected a professional service, especially considering payment was taken upfront. Being informed only after the lesson time had passed is completely unacceptable and extremely frustrating.
To make matters worse, I have still not received any support or response regarding my refund request.
This is a scam, would not recommend to anyone, after this, I researched in depth and found that this has happened to other people as well.

Réponse de EzLicence

Réponse de EzLicence
SCAMMERS
I booked a 2-hour driving lesson and practical test through EzLicence. Before the appointment, the assigned instructor contacted me and said I would be required to book an additional paid lesson before he would proceed with the booking. This was never disclosed at the time of purchase.
When I explained my experience level and declined the extra charge, the instructor became rude and told me to cancel the booking entirely. As a result, no lesson or service was provided.
I contacted EzLicence support to request a refund as the service was not delivered as agreed, but I am still waiting for a proper resolution.
Overall, I am very disappointed with the lack of transparency and the behaviour of the assigned instructor. Customers should be made aware upfront if additional mandatory lessons are going to be imposed after booking, as this is misleading. I’m submitting a Small claims & Chargeback Via my bank, and I strongly recommend the following advice to anyone else who has been scammed by theses brokies.
Guys if you wanted chairty all you had to do was ask… I’m going to make an example out of you!
AVOID @ ALL COST!
I booked a manual driving lesson…
I booked a manual driving lesson through EzLicence, but the information on the website was not up to date. Just minutes after booking, the instructor cancelled, explaining that the car had broken down with no clear timeline for repair.
Although I booked on 18 April, it took four days to receive a refund confirmation email, which stated the refund could take 5–10 working days. While I appreciate their responsiveness, this delay was caused by inaccurate information on their platform, and I don’t think customers should have to wait nearly two weeks due to such issues.

Réponse de EzLicence

Réponse de EzLicence
Richard was so patient and…
Richard was so patient and understanding for my first driving lesson. I was very nervous as I have no previous experience driving, but he was reassuring and very informative! Will be booking again!

Réponse de EzLicence
EZLicense helped me to find my manual…
EZLicense helped me to find my manual driving instructor in my area where it's almost impossible to book anyone and start lessons. Rahan was my main driving instructor since I met him. He helped to build my confidence on the roads which was tricky since I am pretty anxious. He is calm and patient, he explains well and let you always try again and again until you're able to do it on your own. I recommend him if you'd like to pass your driving exam and be a safe confident driver afterwards.

Réponse de EzLicence
Calm patient and was very polite
Calm patient and was very polite, recommend to anyone

Réponse de EzLicence
Carlos
Carlos, the instructor was very knowledgeable and easy to talk to.Gave me loads of confidence whilst giving me good guidance and awareness.He was great!

Réponse de EzLicence
Very patient and accommodating
First driving lesson ever and Delroy was very patient and understanding of my difficulties and adjusted the pace of the lesson accordingly. Highly recommend!

Réponse de EzLicence
Ferhat was an amazing instructor
Ferhat was an amazing instructor. Always punctual to lessons and very patient with me. His instructions were simple to follow, and he was calm under every situaiton. I am defiitely a better driver after his lessons.

Réponse de EzLicence
Calm and patient
Richard was very calm and patient, which helped a lot. Looking forward to my next lesson!

Réponse de EzLicence
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