They charged me so much for poor customer service and late delivery- I took a day off to wait for their delivery, and it ended up being extremely late. The customer service was also very unhelpful- th... Voir plus
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Lisez les avis des autres
EZ Storage Capitol Heights is a gem! Always smells fresh in clean each time I come. No clutter, trash, litter or anything... Basically a BRAND NEW property with new storage units. Also, Property Manag... Voir plus
Coming in the door to do business with your company and rent one of your storage space , Georage verblally attacked me on my 1st visit 2rd visit . §o i asked him to treat me like every other customer... Voir plus
L'entreprise a répondu
Worst scammers ever, Life Storage and EZ storage merged and they had a problem with their automatic payments, resulting in a 175.00$ fee charged to me for being late when it was their billing issue.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
For homeowners, renters, students and businesses, ezStorage is the local self storage company that delivers clean, safe and secure storage within state-of-the-art facilities.
Coordonnées de contact
8221 Snowden River Parkway, 21045, Columbia, MD
- 443-539-3000
- ezstorage.com
1,7
Mauvais
3 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and clean facilities!
23 septembre 2019
Avis spontané
Very clean & dependable!!
21 septembre 2019
Avis spontané
Outstanding Customer Service
Kim provided outstanding customer service!
19 septembre 2019
Avis spontané
Kind and courteous
19 septembre 2019
Avis spontané
The best staff great customer…
The best staff great customer service.nice and clean
19 septembre 2019
Avis spontané
Don't appreciate that you pro-rate a…
Don't appreciate that you pro-rate a month when moving in to a unit but not when moving out. Also, there was no notice on the website regarding a company picnic this past Sunday, so employees were not there until 5:00 pm as displayed on the website.
18 septembre 2019
Avis spontané
Réponse de ezStorage
We are sorry you were not satisfied with your experience. We pride ourselves on exceptional customer service and attention to detail but it looks like we did not meet your expectations. Someone from our customer service department will contact you shortly to learn more and to see how we can help.
The best storage place in frederick all…
The best storage place in frederick all because the people who are at the front desk. They are wonderful & very accommodating.
17 septembre 2019
Avis spontané
The new facility made it very easy to…
The new facility made it very easy to sign up for a unit and the staff was very helpful and friendly!
17 septembre 2019
Avis spontané
Quick and Easy Move
The Lanham team were fast, effective and professional. The facility is super clean as well. They made our move stressless. Great job.
17 septembre 2019
Avis spontané
Excellent Service
Both Martha and Patric provide me an excellent service.
Thank you!!!!
17 septembre 2019
Avis spontané
Front office staff are amazing!!
16 septembre 2019
Avis spontané
Very clean & easily accessible
Very clean & easily accessible. Friendly customer service. So far I’ve had a great experience and would recommend your services to others.
16 septembre 2019
Avis spontané
I had a great Customer service…
I had a great Customer service experience on Saturday September 14, 2019. Ms Bell was amazing. She had a great attitude. Made me feel great about choosing this place. I'm truly glad i did.
16 septembre 2019
Avis spontané
best storage units/facility I've ever seen!
Being a veteran means I've seen my fare share of storage facilities. The ezStorage on 434 Ritchie Hwy, in Arnold, MD is BY FAR the nicest storage facility I've ever seen! Fairly priced, easy accessibility, clean inside and out! And to top it all off, I have never had a bad experience with anyone working their. They've been nothing but kind, helpful and courteous. I highly recommend this place to anyone who needs to store their their things in a safe and secure place!
16 septembre 2019
Avis spontané
Top Notch Storage Facility
Clean, organized facilities. Knowledgeable, friendly staff.
16 septembre 2019
Avis spontané
Great experience..great customer…
Great experience..great customer service and professional. Place is super clean, convenient and safe area next to Police station. Highly recommend.
16 septembre 2019
Avis spontané
Moth Infested
Absolutely do not store your things here! There's a horrendous moth problem (they say it's contained to the 2nd floor, but I can't confirm). I've been having to throw many of my things away because they are covered with hundreds of moths. It took weeks for them to start treating the problem and they still haven't solved it yet. I contacted the corporate office and, given the situation (being a pest infestation), they offered no help and pretty much said: too bad not our problem.
16 septembre 2019
Avis spontané
Did not go over all storage options…
Did not go over all storage options didn’t go didnt get the right storage unit for my needs based off information that was not clear
16 septembre 2019
Avis spontané
Réponse de ezStorage
We are sorry you were not satisfied with your experience. We pride ourselves on exceptional customer service and attention to detail but it looks like we did not meet your expectations. Someone from our customer service department will contact you shortly to learn more and to see how we can help.
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