Fallon & Byrne Avis 

168
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... Voir plus

Noté 5 sur 5 étoiles

My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fallon and Byrne stock a wide range of foods from around the world as well as an excellent range of wines. The 'to go' range of food, prepared in house, is good and can be frozen to be used when neede... Voir plus

À propos de l'entreprise

  1. Magasin de produits gourmets
  2. Aire de restauration
  3. Caviste
  4. Épicerie
  5. Fournisseur de cadeaux d'entreprise
  6. Magasin de souvenirs

Écrit par l'entreprise

There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(168)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience. Wine purchase in the Dublin store was followed up with online purchase of more of the same wine. Very well priced in a sale and quickly delivered.

19 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Disappointing Decline in Quality at Fallon & Byrne

As a long-time regular customer, it is with great regret that I write this review. I have always turned to Fallon & Byrne for products I simply couldn't find elsewhere—specifically high-quality French cheeses, charcuterie, and gourmet specialty goods.

However, over the past several months, I have noticed a sharp decline in quality while prices remain extremely high. It is unacceptable to market products as "high-end" or "luxury" when the freshness is so clearly lacking.

My recent experiences have been particularly poor:

Quality Issues: I recently purchased a Reblochon that was covered in improper mold and a Saint-Félicien where the ripening (affinage) was highly questionable.
Value for Money: It feels as though quality is being sacrificed to maintain high profit margins. If I am paying premium prices, I expect premium freshness.
Lack of Expertise: While the staff is very friendly and pleasant, they clearly lack the specialized knowledge and training required to handle and advise on such delicate, fine products.
At this point, the brand needs to decide on its identity. You cannot charge luxury prices for mediocre, or worse, spoiled products. If the quality continues to slip, it would be more honest to operate as a discounter where the price-to-quality ratio is at least transparent. Until major changes are made, I will be taking my business elsewhere.

21 mars 2026
Avis spontané
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Réponse de Fallon & Byrne

Thank you for taking the time to share this feedback, and for your loyalty to Fallon & Byrne over the years. We're genuinely sorry to hear your recent experiences have fallen short of the standard we strive for.

The issues you've described with the Reblochon and Saint-Félicien are disappointing, and we want to investigate this further, as getting the handling and affinage of these cheeses right is fundamental to what we do. We're also taking your point about product expertise on board, our team's ability to guide customers on fine cheeses and charcuterie is a priority we're actively investing in.

We'd very much appreciate the opportunity to look into this properly and make it right with you, as our valued customer. Would you be willing to reach out to us at office@fallonandbyrne.com with your contact details? We'd really love to follow up with you personally.

Noté 5 sur 5 étoiles

This was a gift which was very well…

This was a gift which was very well received! Delivered on time and well presented! Thanks.

3 février 2026
Avis spontané
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Réponse de Fallon & Byrne

Thank you for your 5 star review Kay! We appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Exceptional service and food products

I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for.
Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are exceptional at what they do.
Their hampers and food are just a step above anything else. They are wonderfully presented, always delivered on time and offer amazing value for such high-end products. They always have a wow factor when they arrive.
Thank you again, Andres, for making us look good and for making Christmas extra special for the team.
See you in 2026 for more of this amazing service!

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Another great experience at Fallon & Byrne

Honestly, this place just keeps getting better.
We were there for our office Christmas party (not our first rodeo) and the experience was even better than last year.

I’m not sure how they manage to deliver such great food and service at one of the busiest times of the year but they just do!

It's basically fine dining without the stuffiness.

The staff are super sound and well trained. There's lots of pride in what they do and it really shows.

Fair play to all the team!

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Everything about the shopping…

Everything about the shopping experience was positive, from browsing to checkout. Everything was flawless and the delivery if the hamper was timely and efficient. The hamper itself is amazingly beautiful. Top quality products, displayed in a beautiful gift box. I highly recommend this company and their products. A very happy customer 🙂

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Friday Lunch of Dreams

We went to the upstairs dining room for lunch the other day. Menu choice and food were excellent. The ambiance of the restaurant is really buzzy. Staff were all lovely and very attentive. We will definitely be back soon again.

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Cheese Hamper

I ordered the Cheese Hamper for my Uncles 90th Birthday - he loves his cheese. Laura in Customer Service was great. She confirmed it was due on his birthday and would let me know when it was delivered which I thought was above and beyond. She was so helpful. It arrived on his Birthday as promised and he loved it saying he felt very spoilt! Thank you all so much such a great company who I would recommend to anyone.

1 mai 2024
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Réponse de Fallon & Byrne

Dear Sandra,

Thank you for your lovely review!

We're thrilled to hear your uncle loved the Cheese Hamper for his 90th birthday. Laura and our customer care team are dedicated to providing excellent service, and we're glad she could help you to make his day special.

We appreciate your recommendation and look forward to serving you again.

Best regards,
The Fallon & Byrne Team.

Noté 5 sur 5 étoiles

Anniversary Hamper

Delivery on time and beautifully packed. Thanks so much. Delighted recipients!!

1 mai 2024
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Réponse de Fallon & Byrne

Dear Polly,

Wonderful to hear that your delivery was punctual and well-presented! We're really happy to have made your recipients happy. Thank you for choosing us and we look forward to serving you again in the near future.

Kind regards,
The Fallon & Byrne Team.

Noté 5 sur 5 étoiles

Great customer service- so efficient

Great customer service- so efficient. Hampers were fabulous

1 mai 2024
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Réponse de Fallon & Byrne

Dear Susanne,

We are delighted to hear you enjoyed our service and hampers! Thank you so much for the positive feedback. We hope to serve you again in the near future.

The Fallon & Byrne Team.

Noté 5 sur 5 étoiles

Best Gourmet Food Shop in Ireland

Food is delicious, huge selection of items available, staff customer service is amazing, online shopping is simple with very fast delivery. Perfect!

8 avril 2024
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Réponse de Fallon & Byrne

Dear Aidan,

Thank you so much for the amazing review! We're thrilled you loved our food, selection, and service. We aim for simple online shopping with speedy delivery. We look forward to serving you again in the near future.

The Fallon & Byrne Team

Noté 4 sur 5 étoiles

On time delivery

24 avril 2024
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Réponse de Fallon & Byrne

Dear Ruth,

Thank you very much for your lovely review and for acknowledging our reliable delivery serce. We hope to serve you in the near future.

Kind regards,
Andres.

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