FamilyTreeDNA Avis 

257
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

RAW data transfer never processed 3-4 months on, poor communication, never a response to queries. The one reply i did have said it would be live soon and that was 6 weeks ago. Beyond a joke when they... Voir plus

Noté 1 sur 5 étoiles

I am highly disappointed with Family Tree DNA due to their terrible customer service and significant operational delays. Taking a DNA test is supposed to be an exciting experience, but this company... Voir plus

Noté 2 sur 5 étoiles

One of the most user unfriendly planforms out there. The platform hides quite simple data and analysis behind sequences and sequencing data few people understand. For goodness sake, make the menus sim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Et av de få virkelig seriøse DNA-firmaene. De tilbyr mange ulike tester i ulike grader og har god kunderådgivning. De tilbyr f.eks. Y-DNA og mtDNA, som de andre store ikke gjør. Jeg har brukt de siden... Voir plus

À propos de l'entreprise

  1. Généalogiste

Écrit par l'entreprise

FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing. With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists. Trusted by researchers, family historians, and curious minds alike, FamilyTreeDNA offers unmatched accuracy, privacy protection, and customer support. Join our community and say goodbye to brick walls.


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2,6

Bas

TrustScore 2.5 sur 5

257 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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2,6

Tous les avis

(257)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

User since 2012

I have been using the genealogy testing services of FTDNA since 2012 and highly recommend it, particularly for the specialty testing of the Y line DNA (paternal) and mtDNA (maternal). I have both transferred other tests to FTDNA as well as having used their Family Finder tests and I am completely satisfied with their product. Their customer service is absolutely awesome and they have answered my questions very promptly and accurately. Sure sometimes the results take a long time, but as they say.. good things are worth waiting for . It's just the nature of DNA testing and by no means are they at any sort of fault. I HIGHLY recommend FTDNA!

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Recommend YDNA testing at FTDNA

Unlike other DNA companies YDNA testing is available at FTDNA which helped find my Surname relations back past the blockage of the early 1800's. I would recommend it, test all the grandparents lines over time when the funds become available.

15 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Tatt alle tester

Tatt alle tester, spesielt YDNA er FTDNA spesialist på. Færre tar FamilyFinder/autosomal her enn f.eks. MyHeritage, men resultatet kan overføres dit, g

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Family Tree DNA ger relevant information.

Family Tree DNA ger relevant information. Företaget används även används av forskare i samband med historiska och arkeologiska undersökningar. Bästa företag för släktforskning, för såväl uppströms och nedströms släktskap. Deltagarna kan skapa egna projekt grupper. Family Tree DNA ger ofta rabatter och är prisvärd.

9 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Det enda företaget som erbjuder…

Det enda företaget som erbjuder Autosomala, mtDNA och Y-DNA tester. Discovery tools är suveräna.
Har varit kund sedan 2015. Inga årsavgifter.
Bara en fyra pga av de långa ledtiderna (åtminstone för BigY).

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

FTDNA testing has proved my family tree

I have used various dna testing companies to help me prove my family history and find FamilyTreeDNA (FTDNA) the best for tracing surnames via its Y dna tests. Also for revealing deep ancestral origins. I have been administering several surname projects voluntarily with FTDNA over many years and doing family history research since the mid 1970s.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Al een paar tests gekocht

Al een paar tests gekocht. Wacht best op hun acties (bv rond de feestdagen). Hun gebruikersinterface is heel goed en er komen voortdurend nieuwe gratis functies bij. Helpdesk is steeds behulpzaam. Betrouwbare dienst.

9 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Some tests is a waste of money

Some tests is a waste of money
I tested Y37 and family finder and i thought i will get a more precise haplogroup at Y37 but it gave the same results as family finder haplogroup.
Why would someone test Y37 if family finder is there giving autosomal and haplogroup results!! Waste of money

30 octobre 2024
Avis spontané
Logo de FamilyTreeDNA

Réponse de FamilyTreeDNA

Hi there — thank you for your feedback, and we understand your frustration.

You're right that the basic haplogroup you receive from a Y-37 test can appear similar to the one provided through the Family Finder test, since Family Finder provides a broad haplogroup prediction based on autosomal data. However, that’s where the similarity ends.

Here’s what you get with Y-37 that you don’t get with Family Finder:
Y-37 gives you paternal-line DNA matches. Family Finder connects you with relatives from all branches of your family tree (up to ~5 generations back).

But only Y-DNA testing like Y-37 can:
- Connect you with other men who share your direct paternal line
- Help confirm surname lineages and migration patterns
- Support genealogical research hundreds or even thousands of years back through matching and haplogroup refinement

We hope this helps explain a bit further how Y-37 can help unlock powerful, lineage-specific DNA matches that autosomal tests can’t provide.

Noté 5 sur 5 étoiles

The DNA for genealogy company

This is the only place that allows you to do Y-DNA testing and track your matches to other males who have tested their Y-DNA. In addition to that they have provided great mitochondrial and autosomal DNA testing for about 20 years now.
They have always been and remain the premier company when it comes to DNA testing for genealogy.

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great help in my genealogical research

I have used FamilyTree DNA for genealogical research of my family and it's amazing. Apart from occasional technical issues with their website, I never had any problem. Their Big Y and mtDNA test are the best. It takes time to have these done but it's worth waiting. I am managing couple of familly projects and their support team is always helpful. We should have reasonable expectations when doing such ancestry testings as they are just the starting point of your research in your family history. All the work starts after the test and you have to do it yourself unless you hire some expert genealogist to help you out. Overall very satisfied.

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great tool for African American research.

Had my son test, his father is African American and wanted to see what we could find out about his paternal line, since their family name could be anything due to slavery. We wanted to know if his matches would lead to if, or, where his direct paternal line came from. Would it be African? Would it be European? Either way, would it give clues to where his people were pre-1865?

We had great results. He tested at 111 markers and initially, none of his matches had tested above 67. He had 4 or 5 matches at a distance of 2 steps. I reached out and heard back from two of them. Both shared as much info as possible, one upgraded to 111. When they still matched at 2 steps, both upgraded to the full Y and remained just as close. I can now trace my son's paternal line to England, ealy 1600's, to America 1650's, to North Carolina where his 5×great grandfather was born to a white man and an enslaved woman, brought to Mississippi, where he served in the Civil War before gaining his freedom and down to the present time. It has been a challenging but wonderful and rewarding journey.

I've also tested my own brother and we have almost no matches. I am patient and figure it just takes time for the right match to test.

I highly encourage those thinking of testing to go for it and just learn all you can so it isn't so frustrating.

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

High Quality YDNA Testing

The only game in town for high quality YDNA and mtDNA tests. I think many of the poor reviews here reflect a misunderstanding of what these tests are for and what one can learn from them.

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

FTDNA is the best company to test with.

I've tested myself with Full mito, autosomal, and BigY-700. I also administer the accounts for numerous friends and family, and I'm Co-admin of one surname project and Admin of another project. Understanding DNA as it relates to your Genealogy and ancestors depends on you learning all you can about how it works. It doesn't give you all the answers you may want answered. Put in the time to understand it and most of your questions will be answered. FTDNA is the most comprehensive testing company. They are the best.

8 novembre 2024
Avis spontané

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