FamilyTreeDNA Avis 

257
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

RAW data transfer never processed 3-4 months on, poor communication, never a response to queries. The one reply i did have said it would be live soon and that was 6 weeks ago. Beyond a joke when they... Voir plus

Noté 1 sur 5 étoiles

I am highly disappointed with Family Tree DNA due to their terrible customer service and significant operational delays. Taking a DNA test is supposed to be an exciting experience, but this company... Voir plus

Noté 2 sur 5 étoiles

One of the most user unfriendly planforms out there. The platform hides quite simple data and analysis behind sequences and sequencing data few people understand. For goodness sake, make the menus sim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Et av de få virkelig seriøse DNA-firmaene. De tilbyr mange ulike tester i ulike grader og har god kunderådgivning. De tilbyr f.eks. Y-DNA og mtDNA, som de andre store ikke gjør. Jeg har brukt de siden... Voir plus

À propos de l'entreprise

  1. Généalogiste

Écrit par l'entreprise

FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing. With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists. Trusted by researchers, family historians, and curious minds alike, FamilyTreeDNA offers unmatched accuracy, privacy protection, and customer support. Join our community and say goodbye to brick walls.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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2,6

Tous les avis

(257)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A niche DNA testing company

A niche DNA testing company, the only one that both tests many markers and has matches. Their “Discover” feature predicts the year of birth of a common ancestor, which prediction landed as close as two years away from the actual. But I am most impressed by the potential of their tree of humankind.

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Ftdna is very useful

I have used FTDNA for 20 years and made many genealogical discoveries
I also was able to work with others in great ways
They have great science and a large data base and useful tools.

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I've been a Family Tree DNA customer since 2006

I've been a Family Tree DNA customer since the spring of 2006. I am more than satisfied with Family Tree DNA. The results are very accurate, and their customer service is great. I have learned a tremendous amount about my ancestry and my own genetic make-up via Family Tree DNA. They are the gold standard in DNA testing. Testing with Family Tree DNA is one of the smartest things I've ever done. I highly recommend Family Tree DNA.

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I've administered a surname project…

I've administered a surname project with them since 2003. Can't speak highly enough about them. They've done more for genetic genealogy than all the other testing companies combined.

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Powerful tools

The only site that offers Y-DNA and mtDNA testing, which are not only important for research but also for finding family. It might be a bit more expensive than people are used to but the benefits are worthit. I got a cousin to test because a 2x great grandfather was a mystery. That's when we found out he was not genetically the son of his father. Powerful stuff.

But their "regular" DNA testing, called FamilyFinder, is easy to use and incldues many powerful features.

7 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great resource…

Family tree DNA is the best place to deal with Ydna or mitochondrial dna issues. Their database is by far the largest. Once you take the time to understand what the tests can and can't do and how to use their system.There's a great deal to be discovered.

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

I’ve been a customer for years. Most recently I upgraded to the Big Y 700 test and have enjoyed my results tremendously. It wasn’t easy at first to understand my results, but their website along with its features and with time has increased my understanding of the results and I couldn’t be happier.

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Testing Options and Exceptional Customer Service

FTDNA offers the most options for dna testing with autosomal, Y and Mt DNA testing. I am the Admin for several Y surname groups on FTDNA and I appreciate their stellar customer service. Anyone interested in their family history should consider one or more of their dna tests. I highly recommend them.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

They are the goto for YDNA and MtDNA

They are the goto for YDNA and MtDNA. Agree with others that the bad reviews reflect more of a knowledge deficit than anything else. Many of the bad reviews are just factually incorrect. The tests can be pricey (that's because of what it takes to run them and it's not unreasonable), but there is no subscription after purchasing a test. We aren't always going to get the ethnicity results we want to get out luck out by getting the match to the one person we need to break through a brickwall. It takes work and patience which the other recorders don't seem to understand or have.

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

They've delivered results within the…

They've delivered results within the indicated waiting period in my experience with the two kits I had analyzed. They've been helpful in the requests I've made. Nothing to complain about so far.

8 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Bra tester, bra support, ingen årlig/fast kostnad!

Varit kund sedan 2013, allteftersom köpt mer avancerade tester. Enkel procedur, bra support, priserna sänks från år till år, ingen årsavgift, varje vecka tillkommer nya matcher som är spännande att utvärdera (igår 1, i förgår 3). Bra DNA-verktyg. Tappade 5e stjärnan på att de nyligen lagt ut släktträdsfunktion på ett annat av DNA-bolagen. Har testat mig på tre DNA-bolag och använder mig av tre till efter transfer - men FtDNA är favoriten. Etnicitetsmatchningen är på alla bolagen mest en gimmick (för de flesta) och man bör ha lite kunskap för att dra full nytta av kostnaden för deras olika tester på olika nivå). Går in på deras webbplats dagligen, har ännu inte tröttnat!

7 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I Co-Admin several projects

I Co-Admin several projects, two worldwide Big Y Surname Projects as well as autosomal projects. FTDNA is wonderful to work with and have helped us match back to history such as the Sidon, Lebanon mass grave c.1200 Crusades. They have so much more to offer than most other companies.

8 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

FTDNA - the only company doing all 3 DNA tests

FTDNA is the only genetic genealogy company providing deep Y-DNA and full mitochondrial DNA testing. In addition, their project groups can provide extremely valuable contacts and expertise to connect families through collaboration. No other genetic genealogy testing company offers these research directions.

8 novembre 2024
Avis spontané

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