Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted th... Voir plus
L'entreprise a répondu

Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted th... Voir plus
L'entreprise a répondu
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Voir plus
L'entreprise a répondu
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Voir plus
L'entreprise a répondu
Dreadful - don’t go near this company. Order t-shirts for my holiday but didn’t arrive in time. Had an email half way through my holiday to say that ‘thank you for returning them’. That is a compl... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Royaume-Uni
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Very happy to see Fatface still in Aberdeen after closing down their Union Square shop, my husband is a big fan and so am I. The service is always very good, their products have nice designs and good quality, no complaints.

Réponse de FatFace - ABERDEEN 4
The people are so nice but the problem I have is I am a 3XL which no of your stores hold so can't try it on.

Réponse de FatFace - ABERDEEN 4
The jeans I ordered are a great fit and so stylish and comfortable, very pleased.

Réponse de FatFace - ABERDEEN 4
The male assistant in Aberdeen store is so helpful and friendly, an asset to you as customer care is very lacking these days.

Réponse de FatFace - ABERDEEN 4
Easy online ordering and speedy delivery to store .. all good 👍

Réponse de FatFace - ABERDEEN 4
I've written a review already about how good I found ur shop and online orders im so happy wi my purchases. I love all the things I've got. They've all been great sizes and fit so well thanku very much. Ill be looking here first each time I need to shop

Réponse de FatFace - ABERDEEN 4
Efficient and simple collection from the store.

Réponse de FatFace - ABERDEEN 4
Buying a present from Fatface online was a very simple and straight forward process Delivery to our local store was prompt and wnen collecting my item the staff I came across were very polite and helpful No problems at all

Réponse de FatFace - ABERDEEN 4

Réponse de FatFace - ABERDEEN 4
Absolutely love these denims, excellent quality and great colour

Réponse de FatFace - ABERDEEN 4
Easy to order online. I was kept informed when shirt would be delivered in my local store to collect. They shirt is good quality and I ordered a longer length which is great.

Réponse de FatFace - ABERDEEN 4
The order process was professional and the sale price fantastic. However the courrier "Evri" failed to meet the delivery deadline that Fatface guaranteed and lied about an attempted delivery (we have Ring doorbell and movement sensor so can see everyone at our door). The order was eventually delivered 48 hours later after I complained to Fatface customer services

Réponse de FatFace - ABERDEEN 4
My parcel arrived well wrapped and in tact. I was really impressed with my new dress which I bought for a special occasion. It was a great fit and it was as described.

Réponse de FatFace - ABERDEEN 4

Réponse de FatFace - ABERDEEN 4

Réponse de FatFace - ABERDEEN 4
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