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FatFace - ABERGAVENNY Avis 

133
TrustScore 4.5 sur 5

4,6

20 High Street, NP7 5RY Abergavenny, Gwent, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 20 High Street, NP7 5RY, Abergavenny, Gwent, Royaume-Uni

  • 01873 851565

4,6

Excellent

TrustScore 4.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(133)

13 946 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything was super easy and simple…

Everything was super easy and simple for ordering item and collection at store. Thank you!

22 novembre 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 5 sur 5 étoiles

Pleased with the dress

Pleased with the dress. Happy with the collection from store. Thank you

3 novembre 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Good afternoon,

Thank you for taking the time to leave us your review.

I am pleased that you found ordering to be easy and that delivery to store was quick. I hope you continue to enjoy your shopping experience with us.

Take care, MM

Noté 5 sur 5 étoiles

Perfect dress for autumn

Was looking for comfy warm dress , pockets a must to wear with leggings and boots for long weekend away ! This dress is perfect , corded ,comfy and practical - won’t crease - jazz it up with coloured scarves and some on trend boots ! Pricey but won’t date

6 novembre 2023
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Réponse de FatFace - ABERGAVENNY

Good afternoon, Gillian.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Abergavenny store.

Take care, JB

Noté 5 sur 5 étoiles

The staff…They were just so helpful…

The staff…They were just so helpful couldn’t do enough for you and customer service is excellent! A truly lovely store.

27 octobre 2023
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Réponse de FatFace - ABERGAVENNY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Click, collect and return

Very helpful staff, quick and efficient service

27 octobre 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Good staff

Good staff, very helpful

19 octobre 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Noté 5 sur 5 étoiles

Always pleased with the quality

Always pleased with the quality, design, accuracy of the sizing, ease of ordering,good prices. Buying for the family all the time, they have always enjoyed Fate Face. Keep up the good work!

18 octobre 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Noté 5 sur 5 étoiles
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Noté 5 sur 5 étoiles
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hi Charlotte
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy to order

Easy to order . Delivered on time and the clothing items are well sized and made .

18 août 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Noté 5 sur 5 étoiles

Excellent

Excellent service

15 août 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Noté 5 sur 5 étoiles

Fabulous experience in Abergavenny…

Fabulous experience in Abergavenny store. Some mix up with my refund card - Robyn and Talitha took a great deal of time and trouble to sort it out. Always so friendly and courteous, I love shopping there

10 août 2023
Avis spontané
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Noté 5 sur 5 étoiles

Great service from Fat Face as always

Great service from Fat Face as always. Order arrived at destination quickly and the staff were friendly when I collected, allowing me to try on before I took them home.

7 août 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

Lovely fabric(made in India) always…

Lovely fabric(made in India) always excellent love this dress and delivery was speedy picked up from Abergavenny Store!

7 août 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Noté 5 sur 5 étoiles

Fabulous jacket

Bought on line collected from nearest store easy way to order as try on and return if a problem great store.

7 août 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Thank you for your 5*! We are thrilled to hear of your positive shopping experience with us! - RS

Noté 5 sur 5 étoiles

Excellent customer service

Lady in Abergavenny shop was so helpful when I returned an item that I paid for via Klarna. Both the lady who served me and her colleague went out of their way to organize my return. Excellent customer service.

10 août 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Fabulous bag and slippers

Fabulous bag and slippers, fast delivery and perfect packaging xx

3 juillet 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Noté 5 sur 5 étoiles

Friendly staff

21 juin 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Hi Maria
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Provence

Very good service

1 juin 2023
Logo de FatFace - ABERGAVENNY

Réponse de FatFace - ABERGAVENNY

Thank you for your review. We deeply appreciate your feedback! - RS

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