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FatFace - AMERSHAM Avis 

85
•
TrustScore 4.5 sur 5

4,5

73 Sycamore Road, HP6 5EQ Amersham, Buckinghamshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Love Fat Face; good quality, well made clothes. I mostly use online ordering which is fairly hassle free with easy returns.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fatface is my favourite shop. My nearest store is at Amersham and I can always find something I didn’t know I needed! The staff are always friendly. My only regret is that you don’t sell the childr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store. I found just what I wanted, ordered it and received an instant confirmation. Email... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, Royaume-Uni

  • 01494 723353

4,5

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(85)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love Fat Face

Love Fat Face; good quality, well made clothes. I mostly use online ordering which is fairly hassle free with easy returns.

12 août 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Staff were very helpful when I returned…

Staff were very helpful when I returned items and refund came quickly . I was pleased to find the correct size in shop at a lower price which was nice.

24 août 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 2 sur 5 étoiles

Ordered an item in store

Ordered an item in store, 19th, to be delivered on Fri 21st: there was no communication from the company to say item has been delayed! I had to contact the store who then asked for me to ring Cust Svs. They informed me that item has been delayed & unsure when it’ll be delivered. She said I have to return to the store for a refund. I then go to the store & they said cust Svs should have managed the refund. I said I’m not going BACK home to call cust Svs for a refund. I said you have the receipt - order was paid for in store so refund should be actioned here. I finally received the refund! It’s ridiculous!

26 août 2026
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Réponse de FatFace - AMERSHAM

Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE

Noté 5 sur 5 étoiles

Fatface is my favourite shop

Fatface is my favourite shop. My nearest store is at Amersham and I can always find something I didn’t know I needed! The staff are always friendly. My only regret is that you don’t sell the children’s range now. I have bought some great clothes for my grandchildren in the past.

26 août 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Visited to collect my order

Visited to collect my order. Quick delivery of my order click + collect. Great 😊

20 août 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Very helpful shop assistance for my…

Very helpful shop assistance for my collect in store order

16 août 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good product

Good product, good price, good returns system

16 août 2026
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

Online Orders and In Store Clash of Common Sense

Customer services and process is ridiculous.
Buy an item for collection in store. Item goes on sale before you collect it and you cannot get a refund an repurchase it as anything on line refunded must go back to delivery depot. Carbon waste and also poor customer services. Why should I pay £21 more to keep an item others can get cheaper. In addition, I used carbon to travel to the store to collect. Long term customer of Fatface and I am really put off now,

9 août 2026
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Réponse de FatFace - AMERSHAM

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service. Items arrived for collection in store within the expected time frame. I was unable to collect one package in time due to the heat wave and so I called the store. They put a message on my parcel allowed me to collect it a couple of days late. Very compassionate. This was the Amersham Store. Thank you!

9 juillet 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I ordered some sale iems on line and…

I ordered some sale iems on line and collected the in store a couple of days later. Very efficienf and friendly staff.

Ver satisfied.

5 juillet 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Clothes in General…

Clothes are of high quality and FatFace always deliver.
The staff are always polite and helpful.

18 juin 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Shopping and returning online ordering service is good.

The online ordering service is good.
The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff.
Makes me not worry about the sometimes ‘hassle’ of ordering and returning online goods.

9 juin 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great customer service

Lovely easy to wear styles.
Easy to order
Friendly customer service

25 mai 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely stuff

Lovely, lovely clothes at Fat Face and always good quality. Yes expensive but you do get what you pay for.

3 mai 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to order and collect

Easy to order and collect. Staff were friendly and helpful. A fuss-free experience

1 mai 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Welcoming service

Had a very nice experience in the Amersham branch earlier, an employee named Millie was very welcoming and positively chatty. Will be visiting again soon!

15 février 2026
Avis spontané
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Online shopping

It’s very easy to order online and get it delivered in store.

9 février 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great leggings.

Easy ordering and collection from store, great quality leggings and lovely storage bag

13 janvier 2026
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellently made products collected in…

Excellently made products collected in store. Updates on delivery.

3 août 2025
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Réponse de FatFace - AMERSHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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