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FatFace - AMERSHAMAvis 

74
TrustScore 5 sur 5

4,8

73 Sycamore Road, HP6 5EQ Amersham, Buckinghamshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The online ordering service is good. The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff. Makes me not worry about the sometimes ‘hassle’ of ordering... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Clothes are of high quality and FatFace always deliver. The staff are always polite and helpful.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, Royaume-Uni

  • 01494 723353

4,8

Excellent

TrustScore 5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(74)

13 282 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order and delivery was within a…

Easy to order and delivery was within a few days to my local store. No complaints

2 novembre 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Love this brand

Love this brand. Great quality, not gimmicky and lovely staff!

1 novembre 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello
Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Easy ordering.

It was easy to order goods online and collect them from the store when convenient.

26 octobre 2023
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Réponse de FatFace - AMERSHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Noté 5 sur 5 étoiles

great staff in store

13 octobre 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Noté 5 sur 5 étoiles

What's Not To Like?

Picked up a click and collect, then bought something from the bricks and mortar shop in Amersham.
C&C a doddle and found the store welcoming, well stocked without being a mess. Staff members friendly and efficient. T-shirt and chinos, excellent quality at this price point. What's not to like?

24 août 2023
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Réponse de FatFace - AMERSHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Fast and efficient.

I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store.
I found just what I wanted, ordered it and received an instant confirmation. Email update when it arrived instore and was ready for collection. I collected today. Thoroughly delighted with purchase and the hassle free experience. Thank you.

22 août 2023
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Réponse de FatFace - AMERSHAM

Good Morning

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Noté 5 sur 5 étoiles

Nice shop, always friendly

Always friendly, helpful staff although menswear range a bit limited.

8 août 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello Richard
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Prompt delivery

9 août 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly. Take care – SK

Noté 5 sur 5 étoiles

Great quality and service

Great quality and service, don’t need to say anymore!

9 juillet 2023
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Réponse de FatFace - AMERSHAM

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB

Noté 5 sur 5 étoiles

Excellent customer service

Quick delivery.
Good quality items.

7 mai 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS

Noté 1 sur 5 étoiles

Follow up email not sent to say order…

Follow up email not sent to say order in store. Awfully negative assistant in store. Luckily another assistant overheard and helped out.

13 mai 2023
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Réponse de FatFace - AMERSHAM

Good morning, Ja

Thank you for taking the time to leave your review, however I am sorry to hear that you didn't have such a positive experience whilst collecting your order. I will be sure to pass your feedback on and if you would like to discuss this further with us, please do get in touch with us at customerservices@fatface.com.

Thank you, LE

Noté 5 sur 5 étoiles
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Take care - KS

Noté 5 sur 5 étoiles

Extremely Helpful

A problem with an order. The wrong items were sent and this was sorted quickly and efficiently.

20 avril 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. Have a great day! BP

Noté 3 sur 5 étoiles

Great price

Great price
A bit too long for the dresses

19 avril 2023
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Réponse de FatFace - AMERSHAM

Thankyou for your review, we do apologise your recent purchase was not what you had hoped. If there is anything we can do at this time do not hesitate to contact us - All the best, BP

Noté 5 sur 5 étoiles

Perfect jeans

Perfect jeans - love them!!

19 avril 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hi Chloe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Easy to order.And make return's.…

Very easy to place the order.itiems came with in 3 day's
Excellent service.
Had to make a return.this was quick and easy to do in store.No problems.

18 avril 2023
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hi Dee,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

It didn’t fit very well but return…

It didn’t fit very well but return process was easy

4 avril 2023
Avis spontané
Logo de FatFace - AMERSHAM

Réponse de FatFace - AMERSHAM

Hello, thanks for taking the time to leave a review. I am sorry to hear that the fit was not right for you on this occasion - we hope to welcome you back to our stores in the future! All the best, LB

Noté 5 sur 5 étoiles

Review. Happy with the jumpers I bought and…

Happy with the jumpers I bought and also the jeans which I really like die to fabric and style.

12 octobre 2022
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Réponse de FatFace - AMERSHAM

Good afternoon, Mrs Fitt

Thank you for your feedback regarding your recent online order. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Noté 5 sur 5 étoiles

My shopping experience in Fatface is…

My shopping experience in Fatface is always Great , shop & changing rooms are immaculate, always a good choice of clothes & the staff are are so welcoming, helpful & friendly. 😊

5 novembre 2022
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Réponse de FatFace - AMERSHAM

Ahhh Mel, thank you so much for your lovely review. We are thrilled to hear that you are pleased with your experience when shopping with us, this is just what we love to hear. Your comments will be shared with our amazing team in store. Thank you - RS

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