Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Voir plus
L'entreprise a répondu
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... Voir plus
L'entreprise a répondu
I have loved FatFace for a long time. I like to have a look online and in store when I get the chance. Their style is very much the same as mine. The quality is outstanding. Sometimes a bit expensive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
1 Victoria Square, BT1 4QG, Belfast, Royaume-Uni
- 028 9031 1597
4,7
Excellent
241 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected following a delay of sorts
I collected my ordered without incident, however was only given a choice of 3 dates for store collection, all of which were too soon, though given 10 days for collection not a big issue. Constant apologies on delay, ordered arrived in store on the day I was planning to collect, so all good in the end, thank you.
13 août 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered to Store Belfast Victoria…
Ordered to Store Belfast Victoria Centre. Friendly staff.Efficient and helpful. Tried garment on as invited and unfortunately it did not fit.Quick return 😑. Very good customer service and care.
4 août 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items delivered promptly and in perfect…
Items delivered promptly and in perfect condition. I love the quality of the clothes from Far Face
2 juillet 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One of the few outlets that does a good…
One of the few outlets that does a good “tall” fit! Thank you :-)
11 juin 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothing not arriving on scheduled day…
Clothing not arriving on scheduled day but still being charged full delivery price.Received the items today and very happy with the quality of the clothing.I do understand delays can happen and I certainly will be using Fat Face in the future.
8 juin 2025
Réponse de FatFace - BELFAST 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service!
Online order was delivered on time. And returns were dealt with promptly, with refund processed very speedily.
25 mai 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service as usual.
2 mai 2025
Avis spontané
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered on line as well as visiting…
Ordered on line as well as visiting your shop in Belfast. online was very easy to use and the staff in Belfast shop were very friendly and informative
16 avril 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service is first class.
Customer service is first class.
Nothing was too much trouble for Lauren.
She helped me choose items and made several trips to get different sizes and styles giving a very honest opinion on what suited me best.
I left with a beautiful dress and pair of cropped jeans.
Will be making a return visit
1 avril 2025
Avis spontané
Réponse de FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Visited the Belfast store this morning…
Visited the Belfast store this morning and the staff were extremely helpful and friendly
28 mars 2025
Avis spontané
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order pleased with…
Quick and easy to order pleased with item bought like the picture
22 mars 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Helpful and enthusiastic staff
Helpful and enthusiastic staff - changing room facilities and of course all the lovely stock to choose from
23 février 2025
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The product range could be bigger
The product range could be bigger, but the staff were very Helpful and chatty (in a good way).
22 décembre 2024
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great store with high quality products
Great store with high quality products. Highly recommended
21 décembre 2024
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Only opened my parcel and last night I…
Only opened my parcel and last night I took the labels off only then to discover a hole in the shoulder of the dressing gown
18 décembre 2024
Réponse de FatFace - BELFAST 2
Thank you for taking the time to leave your review. I am sorry to hear that your item arrived in a poor condition. I trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
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