Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Voir plus
L'entreprise a répondu
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... Voir plus
L'entreprise a répondu
I have loved FatFace for a long time. I like to have a look online and in store when I get the chance. Their style is very much the same as mine. The quality is outstanding. Sometimes a bit expensive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
1 Victoria Square, BT1 4QG, Belfast, Royaume-Uni
- 028 9031 1597
4,7
Excellent
241 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good communication re my order
20 décembre 2024
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hasn't been delivered to store
I ordered the product with 10days notice and it still hasn't arrived at store - with no idea given for when it will arrive - so can only give 1 star
14 décembre 2024
Réponse de FatFace - BELFAST 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Fat face men’s shirts …
Fatface website is excellent and simple to use great choice, would love some plain coloured men’s shirts also in store the staff are super helpful
8 décembre 2024
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Customer Service
There had been an issue with my delivery but the girl behind the counter found not have done more for me, she was so helpful and so nice
17 novembre 2024
Réponse de FatFace - BELFAST 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Xcellent service/Xcellent quality/Xcellent Xmas Gifts
The items purchased on-line are perfect for Santa to drop down the chimney for the men in the house. They are beautiful quality, better than expected, and the Christmas plaid will brighten everyone that see them in their new PJ's. There was a glitz in the shipment, that was immediately resolved by contacting customer support and chatting on-line. Xcellent service/Xcellent quality/Xcellent Xmas gifts.
13 novembre 2024
Réponse de FatFace - BELFAST 2
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order pay and…
Quick and easy to order pay and delivery
Excellant service thank you 😀😀😀
7 novembre 2024
Réponse de FatFace - BELFAST 2
Hello Dianne
Thank you for taking the time to leave your review and for providing your comments.
We look forward to welcoming you back soon!
Take care, LE
Lovely helpful staff
Lovely helpful staff in store as usual. Good sale. Pleased with tunic and dress.
4 novembre 2024
Réponse de FatFace - BELFAST 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful dress
Really gorgeous pattern and flattering fit. Such a versatile dress, can wear it with a light sweater and boots all through Winter
29 octobre 2024
Réponse de FatFace - BELFAST 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love Fat Face clothes
I love Fat Face clothes, especially Autumn colours and small flower patterns suit me. And so you do Autumn clothes very well.
You make great jumpers and hoodies, good sizes and the clothes last well and wash well.
5 septembre 2024
Réponse de FatFace - BELFAST 2
Hi Ruth, We're delighted to hear you love our Autumn collection and appreciate your feedback on the quality and fit of our jumpers and hoodies.
Take care, LE
Friendly assistant unfortunately my…
Friendly assistant unfortunately my Mastercard was declined three times - no reason and I used it elsewhere without a problem.
I’ve been shopping with FatFace since its launch - great products, style and quality
9 septembre 2024
Réponse de FatFace - BELFAST 2
Hello Norman
Thank you for your review. I am sorry to hear that your card was declined in store. I do hope you were able to purchase your items with an alternative payment method.
Thank you, LE
Réponse de FatFace - BELFAST 2
Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff
Efficient delivery to store for pick up. Staff were very pleasant and helpful in the Victoria Square store Belfast.
10 août 2024
Réponse de FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to
welcoming you back soon.
Take care. -GM
Ordered two pairs of shorts which came…
Ordered two pairs of shorts which came in time and are exact ally as described online
7 août 2024
Réponse de FatFace - BELFAST 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Réponse de FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
TOP CLASS AS ALWAYS…
Ordered online and picked up in Belfast store as usual. Can't fault you on any aspect of the process. Stress free from start to finish with the added bonus of friendly staff in the Belfast store when collecting.
5 août 2024
Réponse de FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Fabulous place
2 août 2024
Réponse de FatFace - BELFAST 2
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were pleasant,very helpful & were…
Staff were pleasant,very helpful & were quick to offer assistance.
19 juillet 2024
Réponse de FatFace - BELFAST 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BELFAST 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Réponse de FatFace - BELFAST 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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