We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate acce... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 Grand Central, Stephenson Place, B2 4BF Birmingham, West Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Received text message to say sandals were ready to collect from central Birmingham shop. Made special trip to collect them only to be told they are not there and glitch in system means 'this happens a... Voir plus
L'entreprise a répondu
This was at Grand Central, Birmingham. I had been everywhere to find a dress for my Mother's funeral. All have glitter in, as that time of year. AMANDA at Fatface was AMAZING,she helped me, went into... Voir plus
L'entreprise a répondu
We had a wonderful time in this store. Mandy was so helpful, friendly and informative. She told us about the extra 20% off of sale items and answered all the questions we had. She discussed our day an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 28 Grand Central, Stephenson Place, B2 4BF, Birmingham, West Midlands, Royaume-Uni
- 01216 343570
4,8
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to order and collect
Very easy to order and collect. Lovely staff at Birmingham Fatface.
12 août 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Quality Clothes with Simple C&C
Good quality, stylish clothes at a reasonable cost. Click and collect was very efficient. Thank you to the Birmingham store for making it so.
1 juillet 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wow so impressed with how quickly the…
Wow so impressed with how quickly the delivery was it was delivered the day after it was ordered. The top was extremely well made, as this was the first time I had ordered from this company I would definitely recommend their products
5 juillet 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The person who served me I already know…
The person who served me I already know from previous occasions when I've ordered to pick up in store. He is very helpful and quite chatty. Unfortunately, although he did tell me his name at one time I can't recall it this time.
30 juin 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Birmingham store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Summery trousers
Lovely colour and print but a little too long for "short" length will need to take it up.
2 mai 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Customer Service
There was an issue with retrieving the barcode for my order, but the staff were very patient and helpful with the situation and were able to resolve the matter in a very friendly and professional manner.
3 avril 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went in to collect my parcel but…
I went in to collect my parcel but couldn't download the barcode. The lady at the counter was very helpful and said I could just give her the details and she would look if up for me. She went and got my parcel straight away and suggested if I needed to try on the item she pointed me towards the changing rooms. Lady had a smile and was very kind.
26 mars 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Love Superdry t-shirts and hoodies
Love Superdry t-shirts and hoodies. Fast delivery times.
13 février 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service. Brilliant quality leather handbags and very helpful staff.
4 février 2025
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love Fatface
Never had any problems with this company. Their customer service is excellent and issues are resolved super fast. Love the clothes, always good quality. Hope this doesn't change now that Next has bought the company.
1 février 2025
Avis spontané
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service. Ordered online & collected garment from store.
Very straightforward process & kept up to date with order.
24 novembre 2024
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love my new trousers
I love my new trousers! The clothes are lovely and good quality. The staff in the shops are always really helpful and friendly and when I shopped online my clothes arrived quickly and well packaged.
27 octobre 2024
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great experience.
Quick delivery at time specified. Bought two for size. On returning to store was served by exceptionally friendly and helpful staff. Also left shop with two more beautiful purchases.
8 août 2024
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
I am a regular online buyer
I am a regular online buyer, just love the quality of the women’s clothes. This buy was for a sleeveless cotton top. I have the pink one and liked it so much I bought the green, fabulous tops. Very easy to order and pay. They fit to size.
25 juillet 2024
Réponse de FatFace - BIRMINGHAM GRAND CENTRAL
Helllo there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.