I went into the Dartmouth store to return a pair of shorts bought a few days earlier in the Salcombe store. My email receipt hadn’t come through but I was served by the amazing Lisa who was incredibly... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went into the Dartmouth store for some shorts for bed, and for lounging outside on holiday. I would like to say a big thank you to Di, one of the assistants, she was exceptionally helpful. I took so... Voir plus
L'entreprise a répondu
Jules was so helpful and welcoming. Fatface no longer does kids clothes (a real shame!) so she helped me find size 6 clothes for my daughter to try- going through the whole shop and giving advice abou... Voir plus
L'entreprise a répondu
Maria and Debbie made today’s shopping experience in Dartmouth really enjoyable. They knew their stock, the different colours available for different styles, showed us different options, knew what’s j... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
12 The Quay, TQ6 9PS, Dartmouth, Devon, Royaume-Uni
- 01803 834761
4,7
Excellent
90 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product - very comfortable and super soft!
Great product, as advertised on website. Order and collect from store service was excellent.
20 août 2025
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a couple of lovely items one…
Bought a couple of lovely items one evening from the Dartmouth store. The next morning I went back and found them on 50% sale. When I questioned whether anything could be done the manager, Kate, was so so helpful! Really friendly staff at this store both times I visited. :)
5 août 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of cloths/outfits and…
Great selection of cloths/outfits and so appreciate being able to get sizes over 16, thankyou, unfortunately I'm on meds and find unable to slim to size 16 but 18 and 20, great choices. Really helpful staff too.
26 juillet 2025
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items were delivered to my nearest…
Items were delivered to my nearest store. Staff were very helpful and friendly.
22 juillet 2025
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Served by Kate in the Dartmouth store…
Served by Kate in the Dartmouth store on Friday, excellent service, sorted out an order for me, which arrived at home today. Great experience. Thanks Kate 😍
18 juillet 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dartmouth store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fatface Dartmouth - great service
Thank you to Leticia for your great service today at the Fatface store in Dartmouth - lovely to be served by such a friendly and helpful lady.
20 juillet 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dartmouth store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Jules was so helpful and welcoming
Jules was so helpful and welcoming. Fatface no longer does kids clothes (a real shame!) so she helped me find size 6 clothes for my daughter to try- going through the whole shop and giving advice about using the website to find different leg lengths on trousers. She recommended some items that my daughter loved.
12 juillet 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dartmouth store - this is great to hear. Take care, CM
Gwyneth is such a lovely lady and a…
Gwyneth is such a lovely lady and a superb member of the Fat Face Staff in Dartmouth. Thank you so much for your help today.
Best wishes
Phil Hayward
6 juillet 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant Fatface experience at Dartmouth
We were served by Julie and she listened to what we required and she went out of her way to give us options. There wasn't the right size in stock so she arranged for us to get a home delivery for a date and time that suited us which was delivered exactly on this date.
21 juin 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wonderful Shopping Experience
Visited the Dartmouth store last week and the staff couldn’t have been more friendly and helpful. It all made for a wonderful shopping experience.
5 juin 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really comfortable shorts
Really comfortable shorts, good fabric and styling. Easy pick up and friendly staff.
30 mai 2025
Réponse de FatFace - DARTMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into store today
Popped into store today, the store and the shop floor was a mess. The store previously always looked great and had a lovely flow to it. The staff were always friendly and welcoming! What has happen to it!
27 mai 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello, thank you for your review. I am so sorry to hear of your recent experience in our Dartmouth store recently. Your feedback will be passed onto the team and we will do what we can to implement some improvements. Thank you for raising with us. Take care, CM
Staff unprofessional and clueless
Staff unprofessional and clueless, always loved shopping in Fatface sadly you can tell it’s going downhill.
19 mai 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello Carly, thank you for taking the time to leave your review. I am so sorry to hear that you have not had a pleasant experience in our store recently. This is disappointing to hear. Please do get in touch with our friendly team if you need any assistance and want to give further details of your complaint. Thank you, CM
Really helpful team(Cheryl and Di) at…
Really helpful team(Cheryl and Di) at the branch in Dartmouth.
4 avril 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dartmouth store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - DARTMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dartmouth store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
⭐️⭐️⭐️⭐️⭐️ 5/5 – Another Perfect Purchase at FatFace Dartmouth!
Lisa helped me find the perfect pair of men's jeans - great fit, quality fabric, and that signature FatFace durability I keep coming back for. As always, the service was friendly, knowledgeable, and zero pressure.
Why I'm a repeat customer:
✓ Consistent quality that lasts
✓ Staff who actually understand men's fits (thanks Lisa!)
✓ Laidback shopping experience
My wardrobe's happy place - see you for my next pair
5 avril 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Hi Dave,
Thank you so much for your kind words! We’re so glad Lisa could help you find the perfect pair of jeans and that you continue to enjoy the quality and service at FatFace. We can’t wait to welcome you back for your next pair – your wardrobe sounds like it's in great hands!
Réponse de FatFace - DARTMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great store
Warm and welcoming environment. The staff are friendly, helpful and made my shopping experience easy and fun. Such a lovely store, would love to visit again.
3 mars 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
5 Star for FatFace
Brilliant service and a lovely store, staff are always helpful with good quality clothes.
7 mars 2025
Réponse de FatFace - DARTMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
**Fat Face Dartmouth Coastal Charm Meets Quality Treads
**Fat Face Dartmouth: Coastal Charm Meets Quality Threads!** 🌊🧥
Nestled near Dartmouth Harbour, this branch oozes laidback seaside vibes with its rustic décor and friendly, knowledgeable staff. Stocked with soft organic tees, weatherproof jackets, and coastal-inspired knits, it’s a go-to for durable, stylish wear—perfect for South Devon adventures. Prices reflect longevity, and eco-conscious touches align with Dartmouth’s love for nature. **5/5**—ideal for locals and visitors craving comfort + coastal cool.
*Local tip:* Pair your haul with a stroll along the Embankment! ⭐⭐⭐⭐⭐*
14 mars 2025
Avis spontané
Réponse de FatFace - DARTMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.