Banner for FatFace - GREAT MALVERN

FatFace - GREAT MALVERN Avis 

107
•
TrustScore 5 sur 5

4,9

89/91 Church Street, WR14 2AE Great�Malvern, Worcestershire, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My local branch of Fat Face, which I patronise quite often is great to visit. The staff are very welcoming and friendly and only too willing to help eg If I am unable to find the size I am looking... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered online and quick delivery to store. Easy collection. Very friendly staff. Swimming costume item is a perfect fit. Same as last years just a new design/pattern so I was sure it would fit. Gre... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, Royaume-Uni

  • 01684 569076

4,9

Excellent

TrustScore 5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(107)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered online delivered to local store…

Ordered online delivered to local store very simple process

1 novembre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Very reliable service

Very reliable service with Fatface and click and collect is so convenient.

27 octobre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Noté 5 sur 5 étoiles

Well designed and good value, as well as being produced ethically

The products in FatFace are generally very well-designed and are ethically produced. I have had some lovely things from there, and have found the quality to be good and long-lasting. The staff in the local store are friendly and helpful, which is always a bonus.

23 octobre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Great staff

I went in to collect an online order of wellies in the sale. The staff were so welcoming and insisted my husband came in with our dogs too. They were so friendly and while I tried on the wellies to make sure they fit my husband was tempted to buy a t shirt for our granddaughter. We were given a gift receipt in case she didn’t like it (fussy 5 year old) but luckily she loves it. Quite expensive but excellent quality.

25 septembre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Searching for Stock

I was looking for the bag in the Malvern shop whilst visiting & unfortunately they did not have stock. The very kind assistant checked which stores had stock but none local to me. It was showing sold out online too. A couple of days later I rechecked online & there were 2 in stock so I immediately ordered & it arrived within a few days. So so pleased - I love it!!

8 septembre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Super friendly shop

I had ordered online for instore collection. Couldn't be easier and when I arrived the staff were super welcoming and it was a very easy process.

13 septembre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello Darcie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great choice, friendly staff, enjoyable shopping experience.

Great selection and reasonably priced. Friendly and helpful staff - also ordered more stuff online which was easy and super fast to collect in store.

4 septembre 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Noté 5 sur 5 étoiles

First class service from the Malvern…

First class service from the Malvern Branch. Very friendly Manager and got some bargains in the sale for my holiday.

6 septembre 2023
Avis spontané
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, easy pickup (and amazingly on the sale rack exactly the tankini pants that were missing from the online selection I had ordered).
The swimwear I had ordered was also perfect so I won't be sending anything back!

24 août 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

The ordering was easy.

The ordering was easy.
The sizing was accurate.
The staff were helpful.
Very efficient service

25 août 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

Very pleasant staff when I went to…

Very pleasant staff when I went to collect my order from my local store in Malvern

18 août 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Always friendly and helpful staff in…

Always friendly and helpful staff in the Great Malvern store. Highly recommended, thank you 🙂

18 août 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Easy transaction

Easy transaction, the staff in my local store are brilliant

12 août 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS

Noté 5 sur 5 étoiles

Recent hoodie purchase and collection

I was notified promptly by the store about a sudden closure due to very sad, unforseen circumstances and their apologies were given, despite it being beyond their control. Upon collection - staff in store were very polite and friendly.

10 août 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

The Malvern shop has a really friendly…

The Malvern shop has a really friendly and engaged manager and staff. They make you want to buy lol and make purchasing pleasant. Thanks

30 juin 2023
Avis spontané
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hi Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy to order and excellent customer service

Easy order process and prompt delivery to our local shop in Great Malvern. The manager deserves a special mention for his excellent customer service delivery. He is definitely a great asset to Fat Face.

3 mai 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Helpful assistants

Helpful assistants. Excellent product in the sale

23 avril 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hi,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in store. We hope you enjoy your new purchase.

Have a great day!

JH

Noté 5 sur 5 étoiles

The assistants in the shop were helpful…

The assistants in the shop were helpful understanding and patient as due to condition selecting footwear is problematic, but I came away with 2 pairs which is extremely good for me and thanks to their help.
On a more general not please no more plastic hangers!!!

29 mars 2023
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hello Brain, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Hi Andy, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Good service.

Great service. Very friendly and helpful.

15 novembre 2022
Logo de FatFace - GREAT MALVERN

Réponse de FatFace - GREAT MALVERN

Thank you for your 5* review! We are happy to hear of your positive shopping experience and we are looking forward to welcoming you back soon! - RS

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus