I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Terrible delivery by Evri - parcels dropped behind our gate down the drive - which is away from the house - one of the parcels is fragile - would never had known unless I read my emails - they would... Voir plus
L'entreprise a répondu
Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... Voir plus
L'entreprise a répondu
Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
12 The Square, TD57HH, Kelso, Lothian, Royaume-Uni
- 01573 228762
4,8
Excellent
79 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great customer service
23 septembre 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in your Kelso store are…
The staff in your Kelso store are amazing, they are so friendly and helpful I don’t want to shop anywhere else
13 août 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very satisfied with the item and service
The small brown suede cross body bag was exactly what I needed at short notice! I was delighted at how quickly it was delivered and that it was exactly as described on website! Very satisfied!
27 juillet 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The website is beautifully presented!
The website is beautifully presented, easy to navigate and the connection with Next makes it very convenient for ordering and returning. That said I do love a visit to a fat face store which is always staffed by pleasant people.
24 juillet 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff lovely
The staff were really friendly,helpful and lovely clean shop...
Everything laid out lovely....
Good range of outfits
19 juillet 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff Extremely Friendly
Excellent store. Very friendly staff. Will definitely be using the store more and recommending to others.
8 juin 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast,efficient Service.
Fast,efficient Service.
Very friendly and helpful Staff in the Kelso Shop.
20 mai 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very friendly in The Kelso shop
13 mai 2026
Réponse de FatFace - KELSO
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fatface Kelso - Incredibly helpful staff create a great shopping experience
Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for.
Items on sale are all beautifully presented and the whole atmosphere created by the staff was very welcoming. It made shopping in the store a really enjoyable experience. I would highly recommend this store to anyone👌.
11 mai 2026
Avis spontané
Réponse de FatFace - KELSO
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Appreciate fatface making a short…
Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Please was a great welcoming friendly supportive service from all staff in shop
10 mai 2026
Réponse de FatFace - KELSO
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Réponse de FatFace - KELSO
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I had been looking at this item…
I had been looking at this item previously but felt it was too expensive. So pleased to see it in the sale. It is very good quality and fits well. The sizing is generous. The staff are always friendly.
28 avril 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely love a sale at fatface in…
Absolutely love a sale at fatface in Kelso. The staff are so polite and helpful. Shop is always clean today and inviting
25 avril 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy convenient delivery and collection
Was able to collect my order from local store, so that was convenient. Overall, very pleased, thank you.
12 avril 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes and great quality
Lovely clothes and great quality and I’m especially pleased that the trousers, dresses and skirts come in a long length for me. The staff in Kelso are great, always welcoming and extremely helpful.
13 février 2026
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fairisle Jumpers …
Very friendly staff and good quality clothing. Bought in the sale. Lovely colours and cosy warm. It's great 10% is donated to Shelter too.
3 janvier 2026
Avis spontané
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - KELSO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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