Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... Voir plus
L'entreprise a répondu
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Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... Voir plus
L'entreprise a répondu
I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... Voir plus
L'entreprise a répondu
Excellent store. Very friendly staff. Will definitely be using the store more and recommending to others.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
12 The Square, TD57HH, Kelso, Lothian, Royaume-Uni
- 01573 228762
4,8
Excellent
72 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Online - pick up order
I ordered online to be picked up at my local brunch.
Prompt efficient service.
Very pleasant staff at shop.
31 août 2023
Réponse de FatFace - KELSO
Hi Irene
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - KELSO
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent service
Excellent service, well informed messages, prompt service and welcoming staff in store when I went to collect my package. And very happy with my purchases
12 août 2023
Réponse de FatFace - KELSO
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
I can only afford to buy in the sale…
I can only afford to buy in the sale and it never disappoints!
10 août 2023
Réponse de FatFace - KELSO
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Friendly staff
Friendly staff, great new stock, quality garments, reasonable prices. Always helpful with returns which are processed and refunded extremely quickly.
28 mai 2023
Réponse de FatFace - KELSO
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
the staff are very pleasant and helpful…
the staff are very pleasant and helpful and it helps you sell a great product
1 mai 2023
Réponse de FatFace - KELSO
Hi Thomas thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
So easy
Online shopping is so easy with fat face and free delivery to local store in 3 days fantastic service I would recommend to anyone
26 avril 2023
Réponse de FatFace - KELSO
Good afternoon, Agnes
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly in store. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Réponse de FatFace - KELSO
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Very Easy Click and Collect from Store.
This is the first time I have used Click and Collect from store. The assistant was extremely pleasant and helpful
I will certainly use this service again .
20 avril 2023
Réponse de FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent quick delivery without any…
Excellent quick delivery without any dramas. Followed with smooth interaction in Kelso store.
16 avril 2023
Réponse de FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Click and collect worked perfectly
Click and collect worked perfectly. Staff opened my parcel so I could try on item and ensured I was happy with it.
14 avril 2023
Réponse de FatFace - KELSO
Thankyou so much for your review and we are so pleased to hear you had such a great experience with our click and collect service! All the best :) BP
Great products
Found what i was looking for and staff nember was very polite and courteous
18 octobre 2022
Avis spontané
Réponse de FatFace - KELSO
Good afternoon, Denise
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Kelso store.
Take care, JB
Friendly and helpful service ..
28 mai 2022
Avis spontané
Réponse de FatFace - KELSO
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
Love this shop very pleasant staff and…
Love this shop very pleasant staff and very helpful
3 février 2022
Réponse de FatFace - KELSO
Good Afternoon Audra
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kelso Fatface store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a nice weekend.
- EP
Good shop selling quality clothing
Good shop selling quality clothing, helpful friendly staff
1 février 2022
Réponse de FatFace - KELSO
Good afternoon William,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
lovely quailty and lovely trusted…
lovely quailty and lovely trusted service thank you
29 novembre 2021
Réponse de FatFace - KELSO
Hi Elizabeth, thank you for your 5* review. I am really pleased to hear that you had such a positive experience whilst shopping with us recently. We look forward to welcoming you back again soon :)
All the best, LE
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