I’ve recently been into the Lyme-Regis fatface store to buy some clothes, I was greeted by Hannah and she was very kind, helpful and pleasant. Answered any questions I had and even went the extra m... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I’ve recently been into the Lyme-Regis fatface store to buy some clothes, I was greeted by Hannah and she was very kind, helpful and pleasant. Answered any questions I had and even went the extra m... Voir plus
L'entreprise a répondu
I popped in to the store as I was looking for a Christmas jumper but found another style which happened to be in the sale and a really good price. I think it was the Store Manager who asked if I need... Voir plus
L'entreprise a répondu
We visited Fat Face in Lyme Regis yesterday and was served by a lovely lady called Helen who was very professional and helpful. My husband hates shopping and we both managed to get him to buy 2 pair... Voir plus
L'entreprise a répondu
Both Emma and Karen were super friendly and helpful when we were in store yesterday at Lyme Regis Fatface. We made several purchases between us and nothing was too much trouble for these staff members... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
25 Broad Street, DT7 3QH, Lyme�Regis, Dorset, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de FatFace - LYME REGIS
What a lovely shop to walk around, dog friendly too. Alex was very efficient & polite.

Réponse de FatFace - LYME REGIS
Scott, the Manager is always friendly and very helpful. All the staff are kind and also helpful. The shop is always presented beautifully

Réponse de FatFace - LYME REGIS
Just got a lovely raincoat in the sale from the Lyme Regis store, it may be small on the outside but it’s a veritable tardis full of beautifully displayed stock. Even the sale rails are nicely displayed and kept tidy. Must say a big thank you to Scott, Brontë and Alex who were all so friendly and helpful. Great customer service

Réponse de FatFace - LYME REGIS
Really lovely people in store, great to deal with which made for a good experience.

Réponse de FatFace - LYME REGIS
I visited the Lyme Regis Fatface store today and was very impressed with the customer service provided by Pauline, who was exceptionally helpful. The atmosphere was very happy and the store was a real pleasure to visit and browse. I believe that the store was managed by Scott and there was a great team dynamics within.

Réponse de FatFace - LYME REGIS
I have recently purchased instore & online, very happy with both. Fast delivery with Royal Mail. Excellent customer service instore I purchased a dress & the member of staff at the time also ordered a purse to have delivered to my home address to arrive when I had returned from my holiday.

Réponse de FatFace - LYME REGIS
Whenever we visit Lyme Regis, we always go into the FatFace store, and we are given a warm and friendly welcome from Karen and Scott. My husband will not buy his clothes from any other store and we will travel to Lyme Regis as Karen and Scot give him a great service and that is why we return time and time again. They have a great section in the mens area and if his size is not there, nothing is too much trouble and Scott will go above and beyond to help and give you his undivided attention, which makes this a lovely shopping experience. My husband always leaves with a smile on his face. Thank you to the both of you.

Réponse de FatFace - LYME REGIS
Nicely laid out shop, spacious and easy to browse all the products. Friendly, relaxed service from Emma (available without hovering). Some lovely clothes and accessories.

Réponse de FatFace - LYME REGIS
I visited the Lyme Regis store over the weekend. The staff were really friendly and helpful, checking in the back for my size because it wasn’t out. Pauline was great, giving my feedback and helping me make choices. I was on holiday but would recommend visiting this store and experiencing great customer service.

Réponse de FatFace - LYME REGIS
Was in Lyme Regis today and popped into Fatface- what a gem of a store, not very big but what it lacks in size it makes up for with beautifully displayed stock. Scott and Karen were so friendly and helpful with a sense of humour that made my visit a fun one . I’ll certainly be popping in again soon.

Réponse de FatFace - LYME REGIS
Pauline & Brontë were friendly & welcoming in the Lyme Regis shop. I bought two items and even got a Birthday discount which was unexpected and a delight.
I’ll definitely return when we visit again later in the year.

Réponse de FatFace - LYME REGIS
While I was away for work, I thought I would replace some jeans I had previously bought so I popped into the Lyme Regis store to do so. Scott (the store manager) and the team were fantastic, really friendly and nothing was too much trouble. Definitely come back again

Réponse de FatFace - LYME REGIS
I met Karen at the counter & enquired about a sale item that I’d tried to order online but it was out of stock. She was so helpful in looking the item up for me to see if they had it in their “warehouse”. It was available & she kindly ordered it for me, in fact I ended up ordering 2! I was so pleased as I’d previously enquired at another store where they just said they didn’t have any! It felt as if Karen really went out of her way to give excellent customer service which was brilliant.

Réponse de FatFace - LYME REGIS
I was looking for a hoodie in the Lyme Regis branch, the manager Scott was very helpful in showing me their whole range of menswear, I would thoroughly recommend this store because of the high level of hospitality & professionalism shown not only from Scott but the entire Lyme Regis crew, well done guys you deserve the recognition!

Réponse de FatFace - LYME REGIS
Very helpful staff ! That’s very good service thanks

Réponse de FatFace - LYME REGIS
Excellent quality products prompt delivery and returns can be taken to the local branch. Friendly and efficient chap in our local store as well as bright, warm and inviting shop well worth a visit.

Réponse de FatFace - LYME REGIS

Réponse de FatFace - LYME REGIS
Very good attention from All staff, especially the Manager, I enjoyed shopping at- Fat Face in Lyme Regis. Thanks

Réponse de FatFace - LYME REGIS
Brilliant service and so helpful
The staff were so friendly,
Thankyou so much

Réponse de FatFace - LYME REGIS
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.