I’ve recently been into the Lyme-Regis fatface store to buy some clothes, I was greeted by Hannah and she was very kind, helpful and pleasant. Answered any questions I had and even went the extra m... Voir plus
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Lisez les avis des autres
I popped in to the store as I was looking for a Christmas jumper but found another style which happened to be in the sale and a really good price. I think it was the Store Manager who asked if I need... Voir plus
L'entreprise a répondu
We visited Fat Face in Lyme Regis yesterday and was served by a lovely lady called Helen who was very professional and helpful. My husband hates shopping and we both managed to get him to buy 2 pair... Voir plus
L'entreprise a répondu
Both Emma and Karen were super friendly and helpful when we were in store yesterday at Lyme Regis Fatface. We made several purchases between us and nothing was too much trouble for these staff members... Voir plus
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À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
25 Broad Street, DT7 3QH, Lyme�Regis, Dorset, Royaume-Uni
- 01297 445 039
4,8
Excellent
96 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Simple and stress free transaction
Speedily delivery to my local Fatface for free.
Superb quality t-shirts which my grandson loves as they are thick and soft.
Friendly and helpful staff,
22 juillet 2023
Réponse de FatFace - LYME REGIS
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff and lovely store
It was a pleasure shopping at Lyme Regis Fatface. Staff were friendly and helpful and the store had the item I was looking for.
23 juillet 2023
Avis spontané
Réponse de FatFace - LYME REGIS
Good morning, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lyme Regis store.
Take care, JB
Not helpful
Staff not very friendly, when l went to the till the assistant was expecting me to pay by card but when l produced cash she was not happy she had to use another till for the payment
2 juillet 2023
Avis spontané
Réponse de FatFace - LYME REGIS
Hello, thanks for taking the time to leave a review.
I'm sorry to hear that you had this experience in store. I'll be sure to pass your feedback on to the area manager to ensure appropriate action is taken.
All the best, LB
Excellent assistance.
4 juin 2023
Réponse de FatFace - LYME REGIS
Thank you for your review. We deeply appreciate your feedback and we are pleased to hear of your positive experience when shopping with us! - RS
Réponse de FatFace - LYME REGIS
Hi Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great helpful from the young women…
Great helpful from the young women after I exchanged the Jean and asked for short, they researched and ordered for me! It arrived and fit so well, Thank You !!
Keep up the good work !!!
26 avril 2023
Réponse de FatFace - LYME REGIS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
We shopped in your Lyme Regis store
We shopped in your Lyme Regis store. They were very friendly and helpful. My Husband liked a t shirt and as it was his birthday I bought it for him. When I got home I saw that you had the same design in my Grandson's size. I have since purchased that too. They had some sale items nicely presented and I bought some dungarees for my Granddaughter. On the way past going home I popped in for the T shirt they had partnered it with.
23 mars 2023
Réponse de FatFace - LYME REGIS
Hello Annie, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
FatFace Lyme Regis …brilliant..
FatFace Lyme Regis …brilliant.. excellent visual merchandising..great service.
Relaxed atmosphere.
Well done
3 avril 2023
Avis spontané
Réponse de FatFace - LYME REGIS
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Staff so helpful and pleasant
I popped in to the store as I was looking for a Christmas jumper but found another style which happened to be in the sale and a really good price. I think it was the Store Manager who asked if I needed help and he pointed out a Christmas jumper which I had missed when entering the store. I ended up buying both items as the guy kindly offered a 20% discount….fantastic service. Will definitely be back for the Boxing Day sale! The young girl assistant was very pleasant too….makes supporting local shops worthwhile. Thank you and Merry Christmas 🎄 xx
10 décembre 2022
Avis spontané
Réponse de FatFace - LYME REGIS
Good afternoon, Caro
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lyme Regis store.
Take care, JB
Amazing customer service
I’ve recently been into the Lyme-Regis fatface store to buy some clothes, I was greeted by Hannah and she was very kind, helpful and pleasant.
Answered any questions I had and even went the extra mile to make sure I could find everything I was looking for.
Just to say I am very pleased as well as the manager was very helpful indeed.
2 décembre 2022
Avis spontané
Réponse de FatFace - LYME REGIS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Excellent service as ever from my local…
Excellent service as ever from my local FatFace store. I went to order some sale items that were not in store. The staff were friendly, efficient and professional. I always feel they go above and beyond in offering excellent customer service.
21 novembre 2022
Avis spontané
Réponse de FatFace - LYME REGIS
Thank you for your wonderful comments. We are so happy to hear that you had such a wonderful shopping experience with us, and your lovely comments will be fed back to our amazing team in store :) - RS
The parcel arrived on time and…
The parcel arrived on time and communication was great
28 octobre 2022
Réponse de FatFace - LYME REGIS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lyme Regis … Best Store Ever
Lyme Regis … Fab store always clean and tidy and staff lovely.
Very well stocked displayed great
too.
Always pop in and make a purchase whilst visiting Lyme Regis.
My pooches are welcome in store too … how fab love taking my girlies to Fat Face.
7 septembre 2022
Réponse de FatFace - LYME REGIS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Manager Scott at the Lyme Regis
Manager Scott was hilarious really helpful and stylish the clothes he wore looked so good I bought myself the same outfit he was wearing just wish I could have also bought some of his charm
Good luck with the Hula tournament buddy I'm sure you'll get it this year
16 septembre 2022
Avis spontané
Réponse de FatFace - LYME REGIS
Good Morning,
Thank you for the 5 star review. It is always lovely to hear when our stores provide the service we pride ourselves on. Glad to hear you got on well with Scott - I will pass the feedback on. Have an amazing day -KC
Quality clothes
Although a very small shop there is a good choice of clothes. The clothes are placed in recyclible packaging and the receipt is emailed to me which is useful and more secure. The staff were very friendly and most helpful.
2 juillet 2022
Réponse de FatFace - LYME REGIS
Hi there, Thank you for leaving us your review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Love Fatface
8 mai 2022
Réponse de FatFace - LYME REGIS
Hi Vivienne, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
I love shopping infatuated especially…
I love shopping infatuated especially during their sales as they have such fabulous reductions. The staff are always lovely and ready to help.
3 avril 2022
Réponse de FatFace - LYME REGIS
Good morning Hanna
I am so happy to read what a positive experience you had in the Lyme Regis store. I am so pleased that the staff are always lovely and ready to help. DW
Lyme Regis socks
Fab service from locals and even more fun have Lyme Regis on the socks, nice touch
11 mars 2022
Avis spontané
Réponse de FatFace - LYME REGIS
Hi Debra
I am so happy to read what a positive experience you had in the Lyme Regis store. I will be sure to pass this on to the wonderful team.
Enjoy your weekend - DW
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