The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 Sanderson Arcade, NE61 1NS Morpeth, Northumberland, GB
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Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Voir plus
L'entreprise a répondu
Staff in Morpeth shop are lovely . Dungarees I bought are fab , and good quality as always
L'entreprise a répondu
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Royaume-Uni
- 01670 505140
4,8
Excellent
146 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
These are the best jeans I've worn in a…
These are the best jeans I've worn in a long time,so comfortable, lovely fit,lovely colour would highly recommend them.
17 août 2022
Réponse de FatFace - MORPETH
Hi Paula, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality and great service.
20 juillet 2022
Réponse de FatFace - MORPETH
Hi Jon
Thank you for your positive comments and awarding us 5 stars. Look forward to you shopping with us again in the future. MJ
Really fast delivery 😀
4 juin 2022
Réponse de FatFace - MORPETH
Hi Patricia,
Thank you for your 5* review. Have a great day! Many thanks-AB.
I've had three purchases was very…
I've had three purchases was very pleased with my items and how quickly delivery was five 🌟
30 mai 2022
Réponse de FatFace - MORPETH
Hello Anne
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Speedy delivery
Order arrived very promptly which was great. The blouse was lovely & very well made, an absolute bargain ar 1/2 price. Sadly it didn’t suit me so I returned it to my local Fat Face store in Morpeth were the staff are always lovely.
20 mai 2022
Réponse de FatFace - MORPETH
Hi Chris,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one but I'm sorry it wasn't exactly what you were looking for. If there is anything that we can support you with in the future, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.
Hope to see you again soon!
Take care, LA
Great customer service from a lovely…
Great customer service from a lovely lady in Morpeth shop, will look forward to my next visit.
31 mars 2022
Réponse de FatFace - MORPETH
Hi Elaine,
Thank you for your 5* review. I am happy to hear that you had a positive experience in our Morpeth store. Many thanks-AB.
Réponse de FatFace - MORPETH
Hi Andrew
Thank you for your 5 star review. Great to hear that you appreciate the efforts of our Morpeth team. I will be sure to pass your comments onto them. I hope your day is going well. MJ
So pleased with my purchase Denim Dress
So pleased with my purchase , Dress beautiful and cardigan pretty colours
Can’t wait to wear them in July -Canada visiting my family there
2 mars 2022
Réponse de FatFace - MORPETH
Hi Jean,
Thank you for your 5 star review, I am thrilled to hear how happy you are with your new dress and cardigan and hope you have a lovely time in Canada with you family.
Have a lovely rest of the day, LM
Always enjoy a browse around a Fat Face…
Always enjoy a browse around a Fat Face shop. The Morpeth branch has a reasonable amount of choice for its size and the staff were very friendly.
27 janvier 2022
Réponse de FatFace - MORPETH
Hi Rick, Thank you for the 5 star review. That's great to her- i'll be sure to pass your feedback onto the store -CD
2nd time I’ve popped in her over the…
2nd time I’ve popped in her over the last week.
Great sale item and very good reductions.
Staff always friendly and professional.
5 janvier 2022
Avis spontané
Réponse de FatFace - MORPETH
Thank you so much for taking the time to write a lovely review about the Morpeth store they will be so happy -CP
Réponse de FatFace - MORPETH
Hi Martha,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Great service received today at your…
Great service received today at your Morpeth store. The two items which weren't available were ordered for me to be sent to my home address which was very convenient. Emma and the other ladies were so helpful and pleasant it was a pleasure to do business with them. Thank you!
2 décembre 2021
Avis spontané
Réponse de FatFace - MORPETH
Hi Catherine,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We will ensure that your comments are passed on to the team and e hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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