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FatFace - RUGBY Avis 

188
TrustScore 4.5 sur 5

4,7

Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I saw this outfit online and was able to order for collection at a local store where I tried it on. All very efficient and lovely, helpful staff in store. I love this coord and it’s had a lot of comp... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My coat which I bought in the sale, arrived as requested to our local shop which saved postage charge. It was originally £140 but I bought it for £65 which was a much fairer price. The coat is well m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Royaume-Uni

  • 01788 576602

4,7

Excellent

TrustScore 4.5 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(188)

13 534 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordering was easy with quick delivery…

Ordering was easy with quick delivery to my local store.

15 janvier 2026
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy ordering and collection

Easy ordering and collection. Great sale item.

18 janvier 2026
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

On line purchasing…

I had been searching for a shirt on line and one popped up and it was exactly what I wanted. Ordering was simple and I was able to collect from The Rugby shop at Elliot's Field, so no postage.
The staff were most welcoming and I walked out of the very pleased. It is a shop I like to visit and the clothing is good quality.

7 janvier 2026
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to use delivered to local shop…

Easy to use delivered to local shop within days

4 janvier 2026
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great quality clothes that last well.

Great quality clothes that last well.
Helpful, friendly staff.

20 décembre 2025
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Quick delivery and welcoming staff

Quick delivery and welcoming staff. The sweater was so pretty.

16 décembre 2025
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Nostalgic memories

I ordered a garment I used to wear over thirty years ago.It was - and still is - American style: a checked shirt over a T-shirt.
With my daughter we visited a Fatface shop in Rugby, and I immediately saw it. Unfortunately, they did not have my size. I ordered it online and it was delivered the following day!
The shirt I’d warm and soft even to bare skin and the raglan cut of the sleeve makes it more comfortable and womanly looking.

20 décembre 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website.
Super helpful shop assistant on delivery.

15 décembre 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I love the fatface store

I love the fatface store. High quality materials. Highly recommended

7 décembre 2025
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

A pleasant shopping experience but I…

A pleasant shopping experience but I just wish the dress/skirts lengths would be made for us petite ladies at just under the knee length. I would buy a lot more from Fatface if only the lengths were right. Love the fabrics and colours its just getting the length right and lots of my friends think the same too. Please take these comments on board. Many thanks.

7 décembre 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Helpful and friendly staff

Helpful and friendly staff. No problems with picking up the order

2 décembre 2025
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

As always Fat face delivered excellent…

As always Fat face delivered excellent customer service. I love the fact that all the clothes I bought were the same quality.

22 octobre 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Delayed delivery and kept up to date

I purchased this staple skirt in the summer and saw it in the sale - I had to get it in a smaller size as it’s a classic that will never go out of fashion.

Delivery was delayed although I was kept up to date and didn’t cause a problem. I popped to store to collect and was dealt with efficiently.

9 octobre 2025
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Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent service love the tall t-shirts

Excellent service
Great price
I love the tall t-shirts as i can lift up my arms without showing off my belly!!!

5 octobre 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

Hat flat on collection

I ordered a straw hat, travelled 20 miles to pick it up, and it was flat in the collection bag. Hats of this nature need to be packed with some protection to maintain shape,

18 août 2025
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Réponse de FatFace - RUGBY

Hello there,
We’re so sorry to hear about your recent experience collecting your hat. We completely understand how disappointing it must have been to travel so far only to find it wasn’t in the condition you expected. Thank you for highlighting the packaging issue. We’ll share this feedback with our teams to help improve how these items are prepared in the future.

If you could get in touch with our customer service team at 0333 777 8053, we’d love the chance to put this right for you.

Thank you, LE

Noté 5 sur 5 étoiles

Superb customer service

Popped into the branch at a retail park near Rugby. The gentleman serving couldn’t have been more helpful. I was interested in a pair of chinos which he said would be in the sale next week and would be free local collection. Waited a week and purchased them £20 cheaper with free collection from my nearest branch. All in all , a great service.

6 août 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely clothing and very helpful staff…

Lovely clothing and very helpful staff - thank you

15 août 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful and polite

17 août 2025
Logo de FatFace - RUGBY

Réponse de FatFace - RUGBY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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