Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Voir plus
L'entreprise a répondu
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Voir plus
L'entreprise a répondu
On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Royaume-Uni
- 01395 578662
4,7
Excellent
139 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It’s easy and the clothes are well made
18 juin 2026
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This is the second time when we have…
This is the second time when we have ordered things and they go missing and all you do is refund us, if things are going missing you should be looking at your processes and getting it sorted, if they are being stolen you should change the carrier, will not be ordering again.
6 juin 2026
Réponse de FatFace - SIDMOUTH
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Réponse de FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Helpful friendly staff (Sidmouth…
Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which reflects in the price.
28 mai 2026
Réponse de FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Still my favourite clothing range even…
Still my favourite clothing range even though I’m now 70, stylish but comfortable.
24 avril 2026
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice jeans
Nice jeans. I wish the long length jeans were available in store rather than only online but otherwise happy.
18 octobre 2025
Réponse de FatFace - SIDMOUTH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Réponse de FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Orders delayed and although I was…
Orders delayed and although I was informed it became tricky to pick up . Staff at the local store are delightful as always
27 octobre 2025
Réponse de FatFace - SIDMOUTH
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My favourite shopping experience
The store is always well presented with new items every week to browse. The staff are always friendly and super helpful. Thank you Jennie, Helen and Ellie
29 octobre 2025
Avis spontané
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Collections and returns are always so…
Collections and returns are always so easy at Fatface. The staff are always very cheerful and very helpful. The whole shopping experience whether on line with collection or shopping in store is always very pleasant
18 octobre 2025
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping made easy by ordering on line…
Shopping made easy by ordering on line and collecting in store.
15 octobre 2025
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service, friendly & helpful
Great service by Erin in Sidmouth Fat Face. Erin was friendly, helpful by looking stock up on the web site & made the shopping experience a pleasure. Great service makes a massive difference. Left with 3 purchases!
4 octobre 2025
Avis spontané
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Erin from Fatface Sidmouth was so…
Erin from Fatface Sidmouth was so helpful and delivered excellent customer service - thank you
27 septembre 2025
Avis spontané
Réponse de FatFace - SIDMOUTH
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Just excellent 👍
5 septembre 2025
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Team Sidmouth
Can I just say the Team at Sidmouth FatFace are amazing, with a very special mention to Cheryl! We were down for the folk festival and always pop in, she was extremely helpful in finding a solution to our problem, and helped us find exactly what we needed, so we bought even more! (What Cheryl doesn't know is she was exceedingly helpful last year too!) The clothes are exactly my style and the quality and fit are excellent! Thank you Team Sidmouth!!
4 août 2025
Avis spontané
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Never shopped with them before
Never shopped with them before , easy ordering so quick delivery for pick up , and efficient and lovely staff who dealt with the order quickly
28 août 2025
Réponse de FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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