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FatFace - TENTERDEN 2 Avis 

88
•
TrustScore 4.5 sur 5

4,7

8 High Street, TN30 6AP Tenterden, Kent, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 8 High Street, TN30 6AP, Tenterden, Kent, Royaume-Uni

  • 01580 764396

4,7

Excellent

TrustScore 4.5 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(88)

14 949 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delivery efficient.Had to change jumper…

Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you

7 septembre 2026
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Arrived when stated

Arrived when stated! I love the dress!

7 septembre 2026
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

From placing my to receiving items was…

From placing my to receiving items was quick and efficient.Friendly staff when collecting my item

22 août 2026
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Very good service

Very good service

18 août 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 3 sur 5 étoiles

Click and collect not able to collected at the same time and too much plastic!

Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order until it was all ready to collect. I am still waiting for 4 items, which are in two different packages to be delivered to store. I am going to have to potentially do another two trips to collect the remainder of my order when it comes in. This is ridiculous for a pair/pairs of socks. I ordered click and collect to make it easier and to incorporate a trip out, I am now going to be spending more than the delivery costs in petrol and parking due to my order not being delivered to store or being able to be held.Also I was horrified to see how much plastic packaging there was. My one order has some far come in 3 outer bags and every pair of socks ordered (ordered multiple) is in an individual plastic bag. In today’s world with our knowledge of environmental impact there has surely got to be a better way for a big company like FatFace to package items, no plastic, biodegradable bags or paper. They are also supposedly only recyclable in store, realistically how many people are going to save their packaging and return to store?

13 août 2026
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Réponse de FatFace - TENTERDEN 2

Thank you for taking the time to leave your review.
Please note that as mentioned on all of our packaging - our bags are made from recycled plastics, and are 100% recycleable themselves too.
Thank you -LE

Noté 5 sur 5 étoiles

Really friendly & helpful staff

Really friendly & helpful staff! clean & tidy shop, will pop in again soon! 👍

11 août 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Very easy to order and very easy to…

Very easy to order and very easy to return to shop, especially as it's free. This is how service should be.

19 juillet 2026
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Reliable company.

I always have a very positive experience with FatFace. Parcels always arrive promptly and returns dealt with quickly.

3 juillet 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Gorgeous Jumper

Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣

16 mai 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great service

Helpful staff

7 mai 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I managed to find some good items in…

I managed to find some good items in the sale for my husband inhis size 22xl

26 avril 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Online order

All went smoothly and kept updated.

5 avril 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Ordered items to go to store

Ordered items to go to store
Received information that items were at the tenterden branch to pick up
Staff very friendly and helpful

31 mars 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Katy

Very happy with service in quick time thanks

7 mars 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Smooth efficient service throughout the process.


We were notified by email when the item was on its way to the store and when it was ready for collection.
All most useful.

8 février 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great customer service from a lovely…

Great customer service from a lovely team

17 janvier 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Quality products

Quality products for reasonable prices, and very helpful staff.

16 janvier 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent customer service

Good product.

5 janvier 2026
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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