Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
L'entreprise a répondu
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Lisez les avis des autres
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Voir plus
L'entreprise a répondu
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Voir plus
L'entreprise a répondu
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
8 High Street, TN30 6AP, Tenterden, Kent, Royaume-Uni
- 01580 764396
4,7
Excellent
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order online and pick up in…
Easy to order online and pick up in local store - I always manage to pick up a little something extra! People friendly and helpful, and they remember me when I come in. Love ❤️
19 décembre 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful & friendly in store staff in…
Helpful & friendly in store staff in Tenterden. Easy ordering on line of items not in stock.
12 décembre 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace please stock petite sizes in store.
I ordered a dress online and it arrived in my local store which saves me paying for postage and helps the environment!
I usually wait for an offer on the dresses as they can be expensive, but I had an event I wanted to wear the dress to so I paid full price. The dress is brown multiprint and has an elasticated waist. The fit was good, except the length. Even though I ordered it in a petite it was still a bit long for me. Talking of petite sizes, FatFace can you please be more inclusive and stock petite sizes in stores to save short people having to order our size?
23 octobre 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes and customer care.
Good quality clothes, easy to use website. The girls in the Tenterden branch where I pick up my orders from are friendly and helpful.
18 août 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautifully Made Clothes
I've only recently discovered FatFace and I love them. Well made, true to size, great sales too. Marvellous!
8 septembre 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in my local store( tenterden)…
The staff in my local store( tenterden) Sam is so helpful always smiling. Nothing is to much trouble.
11 août 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of clothing in the…
Great selection of clothing in the store and online, good quality and perfect fit.
2 juillet 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and arrived in store even…
Easy to order and arrived in store even sooner than expected.
30 juin 2025
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had an amazing experience at Fat Face…
Had an amazing experience at Fat Face in Tenterden, the staff were so friendly and very helpful.
They helped me with my shopping, especially a lady called Chloe.
She went out of her way to help me.
I’ll be coming back, thank you so much.
28 décembre 2024
Avis spontané
Réponse de FatFace - TENTERDEN 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff excellent service. Prompt delivery. Very happy
Excellent customer service. Very kind and helpful staff 10/10
14 octobre 2024
Réponse de FatFace - TENTERDEN 2
Hello Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - TENTERDEN 2
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant staff all really pleasant and…
Brilliant staff all really pleasant and go out of their way to help me find what I'm looking for if not in shop they will order for me. Have shopped in Tenterden store for years items for my twin grandsons and myself. Lovely shop lovely staff x
26 juin 2024
Réponse de FatFace - TENTERDEN 2
Good afternoon, Milly.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Tenterden store.
Take care, JB
Simple process from start to finish
I'm at the wrong age group for technology lol. But even I was able to place the order without any problems which must mean it's straight forward. Brilliant that I was able to pick up locally. Staff were lovely and friendly and made me welcome when I picked up the parcel. Great experience, will definitely do it again
3 mai 2024
Réponse de FatFace - TENTERDEN 2
Good morning,
Thank you for your 5* review. I am pleased to hear that you had a positive online shopping experience and in our store. Many thanks-AB.
Ordered on line
Ordered on line. Walked to shop and collected. Staff friendly and received my order quickly.
12 mai 2024
Réponse de FatFace - TENTERDEN 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality clothes
29 avril 2024
Réponse de FatFace - TENTERDEN 2
Good morning,
Thank you for taking the time to leave your review.
I am so happy that you are pleased with the quality of our clothing. I hope you continue to enjoy our products as much as we do.
Take care, MM
My favourite place for clothes!
My favourite place for clothes!
The one shop in the high street I always head to and
always lovely staff who are so helpful.
Great to browse their website too and difficult to resist buying!
29 avril 2024
Réponse de FatFace - TENTERDEN 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Tenterden store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
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