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FatFace - TOTNES Avis 147

TrustScore 5 sur 5

4,8

12 Fore Street, TQ9 5DX Totnes, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 12 Fore Street, TQ9 5DX, Totnes, Devon, Royaume-Uni

  • 01803 862272

4,8

Excellent

TrustScore 5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(147)

13 230 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Totnes store great service

I purchased the Ruby polka dot jumpsuit in two sizes and delivered to Totnes store. Great service as always from the team there. Always friendly and happy to help. The jumpsuit was great and got the size I needed.

15 juillet 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM

Noté 5 sur 5 étoiles

New jacket

We visit some friends in Totnes (we live in Surrey) and I left my jacket at home. I went into Fatface to buy a jacket, Lisa was incredible helpful. I love my new jacket.

12 juillet 2024
Avis spontané
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Réponse de FatFace - TOTNES

Hi Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quick service and great product

Quick service and great product

3 juillet 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello Marie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Clothes you feel at home in

It started with one T shirt. Now I can’t stop buying from this shop.
Great quality and comfort for someone with a relaxed sense of style.
And, the staff are amazing.

27 juin 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Always very lovely efficient and polite…

Always very lovely efficient and polite staff in totnes.
Clothes are fabulous
Thank you

9 juillet 2024
Avis spontané
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Réponse de FatFace - TOTNES

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Very helpful staff

30 juin 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

I went to the Totnes branch of FatFace…

I went to the Totnes branch of FatFace and was served by Levi! Excellent service and very helpful and offered superb alternatives. As they did not have size 8 ladies flip-flops in stock I bought a size 8 in mens! Perfect a great solution! Thankyou

6 juillet 2024
Avis spontané
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your Flip Flops, and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

Nothing was too much trouble! Excellent Service! Beautiful skirt

I ordered a skirt and when it arrived it was too big! took it to the nearest Fatface store (Totnes), they cheerfully refunded me, found me the right size and applied the code for my 10% first purchase discount which I had forgotten to do when shopping online! The skirt is great, good quality fabric easy iron like the length too! Very satisfied with the easy online shopping and the valueable help of the ladies in the local store!

3 juillet 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good afternoon, Gale.

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon online or at our Totnes store.

Take care, JB

Noté 5 sur 5 étoiles

Always a pleasure to shop with FatFace…

Always a pleasure to shop with FatFace wether in store or on line.
Great quality clothes and excellent customer service

12 juin 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there,
Thank you for taking the time to leave your 5* review.

I am so pleased to hear that you had positive shopping experiences with us. We hope you love your purchases and look forward to welcoming you back soon!

Take care. -GM

Noté 5 sur 5 étoiles

Great quality

Lovely quality shirt .No problem returning a dress I ordered.The staff in the Totnes branch are extremely helpful and friendly.

26 mai 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.

Noté 5 sur 5 étoiles

The staff in the Totnes shop were very…

The staff in the Totnes shop were very helpful and friendly

23 mai 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good afternoon, David.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.

Take care, JB

Noté 5 sur 5 étoiles

Cargo trousers

Slight delay in receiving the order, but not a Fatface problem. Parcelforce! Excellent trousers which I will probably wear every day for the rest of the summer (and autumn and winter).

21 mai 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, CD

Noté 5 sur 5 étoiles

Leather Handbag

Ordered handbag - collected from store - all very good

8 mai 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there,

Thank you for taking the time to leave your 5* review.

We are so glad to read your positive feedback!

We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -SW

Noté 5 sur 5 étoiles

Helpful

The staff are always helpful and friendly. Nothing is ever any trouble and will do what they can to order items in and help you to get the correct fit you’re looking for.

3 mai 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Totnes store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

Noté 5 sur 5 étoiles

Love our local Fat Face in Totnes

Love our local Fat Face in Totnes. Friendly and very helpful stuff.

24 avril 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have had such positive experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!

Take care. -GM

Noté 5 sur 5 étoiles

FatFace

Had a marvellous service at FatFace Totnes today. Amazing garments of excellent quality as always. Pinch prices as always. Caroline is a star, as professional & friendly as it can be 👍

16 avril 2024
Avis spontané
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Hassle free

All went smoothly from order on-line all the way to collecting from the local store. Friendly and helpful service.

30 mars 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good afternoon,

Thank you for taking the time to post your review.

I am so pleased that you find the crew in our Totnes store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.

All the best, MM

Noté 4 sur 5 étoiles

Gorgeous material. Yet unflattering.

Attentive staff when I collected at Totnes in Devon.
Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy’. Did nothing to flatter my petit frame.

30 mars 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good morning,

Thank you for taking the time to leave your review.

I am sorry to read that the jumper may not have been quite the right fit for you but I am pleased that you found our crew in the Totnes store to be so attentive. I hope you continue to enjoy your shopping experiences with us.

All the best,

MM

Noté 4 sur 5 étoiles

Lovely staff

Lovely staff. Great trousers and jumpers. Poor quality dresses and tops . Lots of cheap material at high prices . Nice bags and boots

21 mars 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Click and collect

Quick and simple and very friendly staff

21 mars 2024
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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