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FatFace - WATFORD Avis 171

TrustScore 4.5 sur 5

4,7

Unit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having been greeted by Lejla at your Watford branch, I was very impressed with how quickly and efficiently she was able to source a denim jacket that I had been told, was apparently out of stock.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Royaume-Uni

  • 01923 803527

4,7

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great style

All the merchandise in your store is well made and trendy for any age .. good service polite staff

16 juin 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

The fabric is wonderful

The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or online. Professional and helpful

8 juin 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good range of products

Good range of products, helpful and friendly staff and spacious changing rooms.

5 juin 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

I ordered in store

I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store.
Staff very helpful.
I prefer to shop in store rather than online to check on sizes and quality of product and to help support the high street experience.
I was disappointed to find out that my bank was running a promotion with FatFace saving 10% on online purchases. FatFace ought not to be encouraging online sales to the detriment of their in person offerings

30 mai 2026
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Réponse de FatFace - WATFORD

Hello, thank you for your review. We hope you are happy with your new item. Take care, CM

Noté 5 sur 5 étoiles

Fat Face is my go to shop

Fat Face is my go to shop. I absolutely love the clothes and quality.

25 mai 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

The Watford store is always inviting

The Watford store is always inviting. The layout is good. The staff are very helpful and friendly. I have been shopping in FatFace for years. The quality of the clothes is good.

13 mai 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely experience shopping at Fatface Watford!

You’re free to browse the clothes without feeling pressured, and the staff are always available, kind and helpful if you need assistance. Everything was perfect!

29 avril 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

Great service great product nice…

Great service great product nice experience in shop. Understanding staff as I find shopping difficult

30 avril 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

quick and efficient

22 avril 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Remarkably Impressive Customer Service

Having been greeted by Lejla at your Watford branch, I was very impressed with how quickly and efficiently she was able to source a denim jacket that I had been told, was apparently out of stock. Lejla quickly identified my requirements, checked and then double checked stock, eventually sourcing the jacket but moreover, ensuring it was available to be delivered in store the very next day!
Lejla's light hearted manner, focus, and diligence was an absolute delight to see in someone so young.
I kindly ask FatFace senior management to recognise and reward Lejla's hard work, as both her professionalism and commitment to her role is a credit to both her team and your organisation.
Fantastic job and very well done.
Many thanks

18 avril 2026
Avis spontané
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Réponse de FatFace - WATFORD

Hi there,
We’re absolutely delighted to hear about your experience at our Watford store and the outstanding service provided by Lejla. It’s wonderful to know that she was able to quickly understand your requirements and go the extra mile.
We will make sure your comments are passed to the team!
LE

Noté 5 sur 5 étoiles

Fabulous Fatface clothes

I love Fatface clothes, particularly the "simone" style dress. Staff seem really happy working there, they know their products and are always happy to help, making shopping there, a great experience!

20 mars 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to order and collect and good…

Easy to order and collect and good communication

7 mars 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good quality

Good quality, reasonable prices and nice selection of clothes.

4 février 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Helpful and friendly staff -great example of how stores should run

I was greeted with a smile by the manager and other staff members. They were working to serve other customers while also providing guidance in store to me, where to look for men’s, the sale items, where the changing rooms are. I was pleased to create light conversation, and I was persuaded to make several purchased in store, in this way, even while I came to pick up the items in store, the Watford branch, that I had purchased online. I liked the aesthetic and atmosphere of the fatface store..

1 février 2026
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

The helpful sales assistant. sales assistant was very polite and…

The sales assistant was very polite and eager to serve me. She exuded a happy vibe which lots of shops don’t.
I was served quickly and efficiently.

31 décembre 2025
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent quality as always.

Excellent quality as always.. fast delivery, great staff always helpful

31 décembre 2025
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great quality dress in a really good…

Great quality dress in a really good choice of sizes. Arrived overnight to collect at the store of my choice! The sales assistant asked if I wanted to try it on in store in case it wasn’t suitable and I wanted to return it, the dress fit perfectly so there was no need!

25 décembre 2025
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Quality

Quality, ease of ordering always helpful pleasant staff.

24 décembre 2025
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

I ordered an item on the 1st december…

I ordered an item on the 1st december from the watford store, i still have not received this.

26 décembre 2025
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Réponse de FatFace - WATFORD

Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Noté 5 sur 5 étoiles

Prompt Service

The product was exactly as required and delivery to the store was all on time. Very Happy

22 décembre 2025
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Réponse de FatFace - WATFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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