Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
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Lisez les avis des autres
I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... Voir plus
L'entreprise a répondu
The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... Voir plus
L'entreprise a répondu
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Royaume-Uni
- 01923 803527
4,7
Excellent
172 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Extremely helpful members of staff…
Extremely helpful members of staff Cristina and Melody , thank you so much
23 août 2024
Avis spontané
Réponse de FatFace - WATFORD
Hi Dawn,
Thank you for your 5* review.
It's lovely to hear that you have received great service in our Watford store. I will pass your comments to the store directly. Have a great day! Many thanks-AB.
Réponse de FatFace - WATFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always great service
I regularly go to the Watford store as it's closest to me and the staff are always great!
6 août 2024
Réponse de FatFace - WATFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent products and service as…
Excellent products and service as always. This is why I love fat face and will always shop there!
31 juillet 2024
Réponse de FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
very helpfull and prompt collection…
very helpfull and prompt collection from a happy smiling shop worker.
12 juillet 2024
Réponse de FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
I visit the store today. Cristina and Saf helped me to choose my outfits and I was very welcomed and comfortable store is clean, and lots of lovely products
I visit the shot today , Cristina help me a lot I’m very fretful.
18 juillet 2024
Avis spontané
Réponse de FatFace - WATFORD
Hello Silva
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff & nice product.
25 juin 2024
Réponse de FatFace - WATFORD
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - WATFORD
Good afternoon, Nellie.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great customer service
I was shopping for a dress for a Christening today. Both Jess and Melody were very helpful and went the extra mile to give excellent service.
3 juillet 2024
Avis spontané
Réponse de FatFace - WATFORD
Good afternoon, Jan.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Thank you Mia
Thank you Mia, you made shopping for some holiday clothes so easy!!!
28 juin 2024
Avis spontané
Réponse de FatFace - WATFORD
Hi Richard
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Super Watford Store
Wonderful experience and service delivered by Christina and Anne-Marie. Both super helpful and really personable. Thanks ladies!
7 juin 2024
Avis spontané
Réponse de FatFace - WATFORD
Hello Karen,
Thank you for sharing your recent experience in our Watford store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Huge shout out to Anne-Marie and…
Huge shout out to Anne-Marie and Cristina for helping me choose the right colour and leg length of shorts. They both went the extra mile by showing me and explaining which colours did and did not go with them. Thank you ladies
7 juin 2024
Avis spontané
Réponse de FatFace - WATFORD
Hello Mark,
Thank you for your 5* review.
I am pleased to hear of your positive experience in our Watford store.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Excellent customer service in store and…
Excellent customer service in store and great quality products.
20 mai 2024
Réponse de FatFace - WATFORD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you received such excellent customer service in our Watford store and that you find the items to be of great quality. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Delivery was quicker than expected and…
Delivery was quicker than expected and very pleased with the item
21 mai 2024
Réponse de FatFace - WATFORD
Hello Max,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, ED
Fantastic service by the store Manager
Fantastic service by the store Manager!
The store is very well organised and kept tidy and the staff are really helpful.
27 mai 2024
Avis spontané
Réponse de FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fantastic Service!
So pleased with all my lovely tee shirts and gorgeous necklace, but especially with the fantastic service I received from the helpful Manager at your Watford store. I'll definitely be shopping there again.
21 mai 2024
Avis spontané
Réponse de FatFace - WATFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Delivery to shop
Delivery to shop
Very helpful staff
Clothes fitted
Good quality clothing
Smart wear
Very comfortable to wear
14 mai 2024
Réponse de FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. - SW
Great shopping experience at Fat Face
The store looked great, the store assistant and store manager were extremely friendly and helpful. I’m usually a very reluctant shopper and try to avoid the activity as much as possible. But this shopping experience to Watford Fat Face was surprisingly enjoyable!
21 mai 2024
Avis spontané
Réponse de FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores and they handled your situation with care. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Great shop and a model for all Fatface…
Great shop and a model for all Fatface shops. Very well laid out. Great atmosphere. Super knowledgeable and friendly staff. Great quality products. Clean changing rooms. Always happy to spend my money in this shop... I've been to other Fatface shops like in St Albans and it no where near as good as the Watford branch.
Well done.
3 mai 2024
Avis spontané
Réponse de FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received such great service!
Please do not hesitate to get in touch with our friendly customer service team if you need anything else: customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm.
Take care. -SW
Popped in for some last minute holiday…
Popped in for some last minute holiday clothes shopping. Great range and good selection of sizes. Staff very helpful. Would definitely go again
19 mai 2024
Avis spontané
Réponse de FatFace - WATFORD
Good afternoon, James.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us in our Watford store.
Take care, JB
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