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FatFace - WATFORD Avis 

177
•
TrustScore 5 sur 5

4,8

Unit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good quality linen blouse and T shirt purchased with voucher in sale. Good facilities to try on and friendly staff.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Warm friendly and went the extra mile to help... After visiting Watford then told the dress I wanted was in another store then going to the other store and it wasn't their wasn't to impressed!! H... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Royaume-Uni

  • 01923 803527

4,8

Excellent

TrustScore 5 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(177)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely shopping experience

I thoroughly enjoyed my recent visit to the Fat Face store in Watford. The team were very friendly and helpful, and assisted me in finding what I needed. I bought a lovely new top, which I have worn since and received lots of compliments on it. I think Fat Face is a good brand, the clothes are really well made. Thanks to Safina and all the team, you really brightened up my day and made me smile. 😊

30 septembre 2024
Avis spontané
Logo de FatFace - WATFORD

Réponse de FatFace - WATFORD

Hi Nicola
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE

Noté 5 sur 5 étoiles

Great customer service!

I don't normally write reviews but I was so impressed with the staff at Fatface Watford. It was such a lovely experience going into a store and receiving help and advice from Graham and Safina. Customer service is not dead! I will definitely be returning here and avoid shopping online in future.I urge everybody to do the same

6 septembre 2024
Avis spontané
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Réponse de FatFace - WATFORD

Hello Genevieve
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Watford store - this is great to hear. Take care, LE

Noté 5 sur 5 étoiles

I don’t normally write reviews but…

I don’t normally write reviews but Caroline @ the Watford branch was absolutely brilliant! She was so helpful, understanding and efficient. Thank you FatFace you really have a great team of people who are knowledgeable and so lovely.

21 août 2024
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Réponse de FatFace - WATFORD

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Collecting my order made easy & pleasant

Really easy to order & collect from store.
The staff in the Watford store the day I collected were so helpful & friendly, it was great to have some banter with them.

19 août 2024
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Réponse de FatFace - WATFORD

Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Extremely helpful members of staff…

Extremely helpful members of staff Cristina and Melody , thank you so much

23 août 2024
Avis spontané
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Réponse de FatFace - WATFORD

Hi Dawn,

Thank you for your 5* review.

It's lovely to hear that you have received great service in our Watford store. I will pass your comments to the store directly. Have a great day! Many thanks-AB.

Noté 5 sur 5 étoiles

Very good value and so comfortable

Repeat buy of fit flops,which are really comfortable

9 août 2024
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Réponse de FatFace - WATFORD

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Always great service

I regularly go to the Watford store as it's closest to me and the staff are always great!

6 août 2024
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Réponse de FatFace - WATFORD

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Excellent products and service as…

Excellent products and service as always. This is why I love fat face and will always shop there!

31 juillet 2024
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Réponse de FatFace - WATFORD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

very helpfull and prompt collection…

very helpfull and prompt collection from a happy smiling shop worker.

12 juillet 2024
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Réponse de FatFace - WATFORD

Hi there,

Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -LA

Noté 5 sur 5 étoiles
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Réponse de FatFace - WATFORD

Hello Silva
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - WATFORD

Réponse de FatFace - WATFORD

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely item

Lovely item, well made. A bit expensive but looks great.

27 juin 2024
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Réponse de FatFace - WATFORD

Good afternoon, Nellie.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Noté 5 sur 5 étoiles

Great customer service

I was shopping for a dress for a Christening today. Both Jess and Melody were very helpful and went the extra mile to give excellent service.

3 juillet 2024
Avis spontané
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Réponse de FatFace - WATFORD

Good afternoon, Jan.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.

Take care, JB

Noté 5 sur 5 étoiles

Thank you Mia

Thank you Mia, you made shopping for some holiday clothes so easy!!!

28 juin 2024
Avis spontané
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Réponse de FatFace - WATFORD

Hi Richard
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP

Noté 5 sur 5 étoiles

Super Watford Store

Wonderful experience and service delivered by Christina and Anne-Marie. Both super helpful and really personable. Thanks ladies!

7 juin 2024
Avis spontané
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Réponse de FatFace - WATFORD

Hello Karen,

Thank you for sharing your recent experience in our Watford store with us.

Please be assured that this will be passed onto the crew members involved for you.

Have a great day!

Take care, ED

Noté 5 sur 5 étoiles

Huge shout out to Anne-Marie and…

Huge shout out to Anne-Marie and Cristina for helping me choose the right colour and leg length of shorts. They both went the extra mile by showing me and explaining which colours did and did not go with them. Thank you ladies

7 juin 2024
Avis spontané
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Réponse de FatFace - WATFORD

Hello Mark,

Thank you for your 5* review.

I am pleased to hear of your positive experience in our Watford store.

Please be assured that this will be passed onto the crew members involved for you.

Have a great day!

Take care, ED

Noté 5 sur 5 étoiles

Excellent customer service in store and…

Excellent customer service in store and great quality products.

20 mai 2024
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Réponse de FatFace - WATFORD

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you received such excellent customer service in our Watford store and that you find the items to be of great quality. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Noté 5 sur 5 étoiles

Delivery was quicker than expected and…

Delivery was quicker than expected and very pleased with the item

21 mai 2024
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Réponse de FatFace - WATFORD

Hello Max,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, ED

Noté 5 sur 5 étoiles

Fantastic service by the store Manager

Fantastic service by the store Manager!
The store is very well organised and kept tidy and the staff are really helpful.

27 mai 2024
Avis spontané
Logo de FatFace - WATFORD

Réponse de FatFace - WATFORD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Fantastic Service!

So pleased with all my lovely tee shirts and gorgeous necklace, but especially with the fantastic service I received from the helpful Manager at your Watford store. I'll definitely be shopping there again.

21 mai 2024
Avis spontané
Logo de FatFace - WATFORD

Réponse de FatFace - WATFORD

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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