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Lisez les avis des autres

Noté 4 sur 5 étoiles

Im in the third month now of posts and really pleased how the continual regular posts are gaining momentum which i was doubtful about. Its such a relief to know the marketing is organized a month ahea... Voir plus

Noté 5 sur 5 étoiles

I couldn't be happier with my experience with Freebird! After years of managing my own social media, I was worried the captions wouldn't sound like me. But from day one, the team absolutely nailed my... Voir plus

Noté 5 sur 5 étoiles

Andrea, our account services lead, helped us onboard very easily. The quality of the work they've been doing for us has been excellent their support is ready and responsive literally 24/7, changes are... Voir plus

Noté 1 sur 5 étoiles

Do not use this company. They use entry level designers for their posts. The most egregious job they did was “growing” my Instagram following. They do not follow or engage with people even remotely li... Voir plus

À propos de l'entreprise

  1. Agence de communication pour les réseaux sociaux
  2. aussi dans
  3. Agence de communication
  4. Agence de marketing
  5. Agence de marketing en ligne

Écrit par l'entreprise

Expert social media management from only $99/mo. Premium social media content for your business. Posted to your channels after you've approved.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

872 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(872)

195 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service for keeping great…

Great service for keeping great polished content consistent for any small to medium sized business owner. The follow up and approval system is great and the communication has been a wonderful experience. Highly recommended for entrepreneurs on the go!

28 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Feedbird has been super easy to work…

Feedbird has been super easy to work with, but also fast. Being a small busines owner without any employees, Feedbird has really help take some off my plate, freeing up time to work on other things that are needed.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience with Feedbird has been…

My experience with Feedbird has been very positive. As a founder juggling multiple priorities, having a social media manager that is structured, responsive, and execution-focused made a noticeable difference.

The Feedbird team took the time to understand my brand, goals, and audience rather than applying a generic strategy. Communication was clear and consistent, timelines were respected, and feedback was incorporated quickly. I appreciated that they didn’t just post content, but focused on alignment with brand voice, aesthetics, and long-term growth.

What stood out most was the organization and ease of the process. From onboarding to content delivery, everything felt streamlined, which removed a lot of mental load from my plate. This allowed me to focus more on strategy and business development while still maintaining an active and professional social media presence.

Overall, Feedbird is a strong option for founders or small teams who want reliable social media support without having to micromanage every detail.

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is a total scam

This company is a total scam. Save your $. I signed up for the social media content and the instagram growth for 2 months. In 2 months they only got me 200 followers bc they followed over 1k users and some filled back. All the content they provided for my company was super cheap AI and not usable. They also use sortable with was totally difficult to operate. I asked for a refund but was denied bc of the contract they ask you to sign. In the small print they say no refunds even if they don’t provide a service. Total scam.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

We discovered Feedbird from instagram…

We discovered Feedbird from instagram and have been using them for a few months now and we are really happy how focused and professional they have been with our Brand.

From post creation to approval the service was easy to follow and is now saving me valuable time to focus on other areas of my business, knowing my social media is being taken care of...

Thank you Feedbird

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Hello, I have been working with this company for a couple of months. The customer service is great, my strategy calls with Heather are very helpful. I recommend their services

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality social media content

Jana my account manager has been excellent. They delivered quality posts every month. The revisions were quick and correct. My social media accounts look amazing now.

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Template-heavy content failed to perform on TikTok

I purchased a package of 40 short form videos from Feedbird, with TikTok explicitly identified as a primary platform. The service was sold as providing platform appropriate, promotional, conversion focused content.
What was delivered did not meet that standard.
The majority of the videos reused the same one to three visual templates across nearly the entire batch of forty videos. When I raised concerns, there was pushback regarding the effort required to move away from this approach. Selling a package of 40 videos while relying on a small number of recycled templates is not a reasonable interpretation of delivering 40 unique videos.
Additionally, the TikTok content itself lacked basic short form fundamentals, including strong hooks in the opening seconds, use of platform native or trending audio, and sufficient visual variation or pacing. The content read as generic informational narration rather than promotional content designed to drive engagement or conversions.
Notably, the initial videos received zero organic views on TikTok, indicating that the content did not meet baseline quality or relevance thresholds for the platform. By comparison, a simple, unedited test video using only a trending sound on a new account received organic views immediately.
I did not purchase a content creation service expecting to then pay to promote content simply to reach any audience. If a company is not equipped to produce distinct, platform relevant short form content at scale, it should not sell packages claiming to do so.
Based on my experience, Feedbird significantly overpromises and underdelivers, particularly for TikTok.

18 novembre 2025
Avis spontané
Logo de Feedbird

Réponse de Feedbird

Hi Meagan, thank you for sharing your feedback. We're sorry to hear the content didn't meet your expectations.

We'd like to provide a little context that we hope is helpful. When no raw footage is provided by the client, our team works with the available tools at hand - stock visuals, voiceovers, captions, and on-screen text to build content that represents your brand as best as possible. The video examples featuring real people and original footage that you may have seen on our website reflect different services offering such as UGC or raw footage provided by the client.

That said, our team genuinely put effort into delivering the best content they could within those constraints, and we're sorry it didn't land the way you hoped. Your feedback around hooks, audio, and platform-native elements for TikTok specifically is noted and will be shared with the team.

We appreciate you giving Feedbird a try and wish you all the best going forward.

Feedbird Team

Noté 5 sur 5 étoiles

Easy and to the point

From the first time I saw an ad for Feedbird on my Instagram page I was intrigued. After the on-boarding process and quick review, posts were generated and uploaded to my sites within only a few weeks.

Their professionalism and independence to work with the materials provided has so far proven to be the right choice.

29 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Waste of money.

I hired Feedbird to help with posting and scheduling. They said it will take 10 days to get the first round of post. After the onboarding where i explained the pain point and how my product was solving those points, I received the first round of posts 2 days later. The posts were so bad, no talk about my product, wrong message for my audience, posts so silly that I couldn't believe how bad they were. They say the first month is tricky since they are learning your brand, but the quality started so low, that it will take 3-4 months to get it to where the quality should be. I wasted $150. Bad, save your money, don't do it.

18 décembre 2025
Avis spontané
Logo de Feedbird

Réponse de Feedbird

Hi Lucien,

Thank you for taking the time to share your feedback! We’re genuinely sorry to hear that your first impression didn’t meet your expectations.

We’d like to clarify a few points for transparency:
- You signed up on December 15, and your first batch of content was delivered on December 17, which is significantly faster than our advertised delivery timeline of up to 10 business days. We intentionally delivered early to give more room for feedback and refinement.
- As with any new brand collaboration, the first draft is meant to be a starting point, not a final product. That’s exactly why our service includes up to 3 rounds of revisions, so we can align more closely with your product, audience, and messaging.
- It would certainly not take 3-4 months to reach usable, high-quality content. The content you received was an initial draft, and we would have been more than happy to revise it based on your feedback so it reflected your product and value proposition more accurately.

That said, we would have truly appreciated the opportunity to improve the content together, as intended within the service.

Thank you for giving Feedbird a try, and we wish you all the best moving forward!

Feedbird Team

Noté 1 sur 5 étoiles

Horrendous Content

Horrendous Content. Don't do this if your social image is important to you. They say no AI but its all AI trash.

This company is now dodging and saying they can’t locate an account. Actually wild. I can provide receipts. And proof of 100% AI content. I’m doubling down

THIS IS A WARING DONT USE THIS COMPANY !!!! Save your money!!!

18 décembre 2025
Avis spontané
Logo de Feedbird

Réponse de Feedbird

Hi Billy,

Thank you for your review! We’re unable to locate any client account under the name used in this review, which makes it difficult to investigate this claim.

For clarity, we do not deliver fully AI-generated content. AI may be used internally for idea generation or only when explicitly requested by a client, but all content is reviewed and finalized by our team before delivery.

If you have worked with us, we encourage you to contact our support team with your account details so we can look into this properly.

Wishing you all the best,

Feedbird Team

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