Feedbird Avis 

*UPDATE. on third revision now. Still not even close to what my brief was. Still not listening or reading my requests. Still a pack of absolute amateurs. Do not choose this company!!!

What a pack of amateurs? Waited 11 days to have posts that look like they are done by 10yo. Didn't read any prompts. Look at my socials or website. Absolute shite. Do not recommend

I've been with Feedbird going on 2 months now for social media content, onboarding was seemless and the content they've produced was on brand and engaging from the outset with minimal input from our team. Very happy with them so far and will try more of their services as their pricing is very reasonable. Communication has been very good as well, good systems in place vs working with unorganised freelancers in the past.

I do not recommend Feedbird. I wish someone would have posted this for me, but I thought I'd try.
The have a professional site and process, but the quality was so bad that I gave up giving revisions because they were getting worse.
I ended up with three videos that were pretty much a bad blue background and white text.

Feedbird is truly unbelievable. In the beginning I was concerned if this service was even for me, but OMG why did I decide so late? The posts and videos they create are amazing and perfectly reflect what my company and my brand are all about. My Instagram and Facebook pages now look professional, consistent, and elevated, and I’ve already seen an increase in sales. They took my workload from ten hours a week down to just one. I simply take photos or short videos, and Feedbird transforms them into incredible content. I’m so grateful I found them. Highly recommended for any business !!!!!!!!

We've been with them for about 6 month and so far I have nothing negative to say. They understood our brand and we like their reels that are simple but to the point and align perfectly with our business. I like that they send reminders as we at times can be extremely busy running the business and not always look to approve posts right away. I think it depends on your specific goals and expectations, for us so far Feedbird delivered what we hoped for. Thanks!

Feedbird advertised that their ads are made by real people, not ai. We received 100% AI generated ads.

Their response? "Yes, but it's real people using AI as a tool"

... what?!

AI can put your brand in the negative when your customers see through it. We brought this up with Feedbird to stop using AI. Eventually, feedbird just started posted content when approval wasn't given. We would state on their system, not to use the post. To our shock, we started seeing them go live. Our brand had to do some damage control over obviously AI generated content.

Very prompt and professional. Easy to work with!

The folks at Feedbird are excellent partners. They are reliable, punctual, and on point. They have really helped our outreach on LinkedIn, keeping us relevant and at the top of everyone's feeds. Highly recommend their services.

Feedbird is super easy to use and has taken a lot off my plate!

I signed up for for their $499 package for them to create me 7 ads and then run them on Meta Business Suite for one month. The ads were mediocre visually and it took us over a month to finalize them as we went through 3 revisions. I had to write all the text on my own because they didn't take any time to understand my business. Then they didn't setup the ad in Meta Business Suite correctly. They were not targeting what I asked them to target and they added a lead form to each ad that they never told me about so I had no idea what experience the viewer was going through with my ads. I got a few messages but from people that were not in my city (that should have been targeted) so the time and money put into these ads were wasted. They also promised me that the ads would only run on IG and not FB but they let the ads run without giving me heads up and they ran on FB and IG. Everything was done incorrectly and it was very frustrating and stressful. They also forgot to set up one of the 7 ads and instead setup one of the seven ads twice. They also setup one of my ads with the wrong outdated text. Everything was so disorganized and with so many issues. I had to keep a close eye on every little thing and become knowledgeable in Meta Business Suite to check all of their work because they kept on making mistakes. They work on European time so you can't get a hold of anyone during the day and if something is going wrong with ads nobody is going to respond to you for one or two days or even longer. You can setup a zoom call with support but that's only with a creative person who is in US and cannot help you at all with how the ads are running. That person is not technical at all.

They just replied that they don't know who I am. How convenient.

Feedbird allows us to consolidate our SM strategy into a more singular compressive effort. One of the most constructive moves we have made.

We’ve been using Feedbird for a number of months now to manage the social media for Happy Paws Pet Food, and the whole experience has been an absolute breeze. Their team quickly understood our brand and our audience, and they consistently deliver fun, engaging content that fits us perfectly.

Communication is smooth, they’re always on top of scheduling and ideas, and they’ve taken all the stress out of keeping our social channels active. Our engagement has improved, and our community feels more connected than ever.

Feedbird makes social media effortless, and we couldn’t be happier with the results. Highly recommend!

We've been using Feedbird for more than 6 months, and they've produced short-form videos of excellent quality. We provide the scripts and some images, and they'll do a nice video with voice-overs. Customer service has been excellent. The best part is that we're getting some good views of the videos on YouTube that helps us to educate our prospects and customers.

Great service, very prompt with updating my videos and ideas. The quality of the video and info is top notch and should be used by anyone in sales

Great so far!

We have worked together for 1 months, great service in the posts and carousel. Communication is great.

They were completely useless for us. Lots of downtime between drafts, and just as I thought we were getting close to something publishable (after 6+ weeks and three rounds of feedback), they started over from scratch. All the designs we'd almost finalized vanished. They literally never published a single thing for us and we paid them $1200 for two months of time.

Their platform is a glorified spreadsheet and you have to create accounts for like three different services just to give feedback on your designs. You cannot, EVER, talk to your designer. You can schedule a 15 minute call with a customer rep. That's it.

I've been using Feedbird for about 4 months now. My Ig feed looks great and the communication with my account manager is excellent.
There was an adaptation period at the beginning but everything was sorted out. What I can mention is that clear communication and clear notes from my part help the creators be a lot better and faster

They work great with what you give them. Make sure you’re clear with your vision and concept and they’ll definitely do the work to a high standard.
I’ve been using them for about 7 months now and I’m happy with the results I’ve been getting online. Solid investment.

Feedbird has been a great help to our business. Since they started handling our social media posts, we've been able to focus more of our time and energy on running the business. Their content is consistent and they are open to feedback. When we're able, we definitely want to try out the other services they offer. Thank you Feedbird.

Feedbird has been an incredible partner for our organic social media efforts. Their team has been consistently on point, truly representing our brand and making it easier for me to focus on running the business knowing our content is in great hands.

The onboarding process was simple and effective, and I was impressed by how closely they paid attention to the details I provided. Because of that, they started producing high-quality content right out of the gate. Their videos have been impressive, and the carousels we rolled out this month have been excellent as well.

One thing I really appreciate is how receptive they are to feedback. Whenever we request changes, they handle them professionally and deliver updated content that aligns with our expectations. Our Account Manager, Filip, has also been extremely responsive. Communicating with him via email, tied directly into the Feedbird portal, has been seamless and efficient.

Overall, Feedbird has made our social content creation simple, easy, and reliable. We plan to continue using their services for the foreseeable future. Highly recommended!