Fenster Glazing Avis 

Amazing service!
Communication was easy from the beginning and both the professional who came to take measures and the one who finally replaced the windows were extremely friendly, quick, and helpful.
I can't recommend enough!

I expected great service from Fenster Glazing based on the Trustpilot reviews and that is exactly what I received.

Very satisfied customer, the whole process from measuring to fitting of my replacement door was made as easy as it could be for me!

Well done to all in the Fenster team.
You deserve your 5 star review.

Great company, extremely helpful and polite! Would recommend to anyone. Nick and Adam go out of their way to provide a top service.

Ordered a replacement front door on 6th April after a visit from sales person Nick, and fitting date confirmed for 2nd May.
On fitting date the fitter turns up with a door that is obviously wrong, spoke to Nick with the fitter and was offered to fit the wrong door with a second visit to follow to replace the segments of the door to the correct ones, which I refused as it was a waste of my time and the fitter's time - I would rather they do a proper job once than half a job twice.
Despite reaching out to Nick, no compensation has been given so far for having my time wasted, having to take leave from work on the fitting date for nothing and having to reschedule a painter who had been booked for the hallway assuming the door fitting would be complete, and he has ignored my last email on the 6th May.
With fitting date attempt #2 planned for tomorrow, I've just been told that this has also been cancelled because the re-made door has failed their supplier quality check.
Having already handed over 50% deposit for the door and signed a terms of sale document that is difficult to get out of, and currently with no end in sight for my order, all I can suggest is to stay away from this company as their customer service has been appalling and I cannot recommend them.

EDIT: after calls with both Nick and Adam the following morning, a cancellation of my order with a full refund of the 50% deposit was offered which I accepted, and I'm now proceeding with Everest instead.

I would definitely recommend Fenster Glazing.
A very professional job from consultation to surveyor and excellent window fitters

Ben did a wonderfull job with fixing our window. Nice, clean and fast service, deserves ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Had issues with two windows since moving into my first home - one was complately jammed half open and the other was missing a handle and damaged.

Used Fenster off a recommendation from a friend and was thrilled with the experience.

Came out for a quote within a week and the fixes were done professionally and promptly the following week... All for half the cost quoted elsewhere and a fraction of the cost quoted for replacement.

Thanks Adam and team - very happy customer!

Just had Ben come and fit replacement glass to back door , professional and efficient. The whole process of ordering , being kept informed and the fitting was first class and definitely 5 star with Fenster .

Exceptional customer service from all staff we’ve been in contact with. We had a problem in our sun room which was resolved and done with the minimum fuss and disruption with the replacement of 2 frames. The fitters were brilliant and Nick who we dealt with was superb. Rang him on a Saturday and he was able to send out Matt another great guy the same day to assist us.

Excellent design process (we changed our mind multiple times!) and communication throughout. Had a problem with a bolt, which was fixed quickly and to a good standard.

Excellent from End to End

Fenster originally came out to us and went through ideas, a couple of designs and all the options available to us. We settled and then changed our mind on a couple of things which was accommodated without question.

Installation was superb - quick and efficient and the final product looks great!!

Thanks all!!

Fenster Glazing have just fitted a new Front Door and side glass panels. Gary done an amazing first class job and would definitely recommend their service to others.

Highly recommend this company they are reliable, efficient and respectful when entering your home. The staff that I have had contact with both on the phone (Polly) and face to face ( Ben) are very polite and professional.

I was apprehensive about the installation but Fenster were superb from start to finish. The work was done very tidily and with great care. The new windows and door we had replaced look excellent and the finish is of an extremely high quality. I would highly recommend Fenster to anyone.

Fenster have provided us with exceptional service over the years and the work they complete is always outstanding, highly recommend!

Fitters were both very helpful and job was carried out with no mess.

Reliable and reacted quickly which seems unusual these days. Liked the fact that the engineer explained his work.

Polite, friendly and very helpful. I made a mistake but Fenster went the extra mile to resolve the issue and solve a problem not of their making, they have a very happy customer!

Good price. Fit and finish first rate. Very pleased with our new windows. I will recommend Fenster without hesitation.

Thank you Fenster Glazing for providing excellent customer service and Superior products.
The transaction from start to finish was made so simple and quick.
We will recommend you to our friends and family and we will order again when we require our other windows/doors changing.