Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam page !! Ordered a preschool keepsake book didn’t receive a confirmation email or any email for that matter I contacted them and still no reply basically scammed of 35 euro !!

Noté 1 sur 5 étoiles

Scam! Bought an item & it never arrived & no response when I tried to contact them. I should have checked trustpilot first! Avoid

Noté 1 sur 5 étoiles

Avoid! Ordered a children's book for an upcoming birthday. Received the order confirmation, but no other notification or update about the item since (2 weeks ago). Shop app just says the order... Voir plus

Noté 1 sur 5 étoiles

This company is hurrendous, I purchased a 2025 planner which arrived 5 weeks after ordering, maybe more. When it did arrive it was extremely damaged and unusable. Tried contacting them sending phot... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

311 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Tous les avis

(311)

39 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scam

Scam! Bought an item & it never arrived & no response when I tried to contact them. I should have checked trustpilot first! Avoid

13 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam page !

Scam page !! Ordered a preschool keepsake book didn’t receive a confirmation email or any email for that matter I contacted them and still no reply basically scammed of 35 euro !!

29 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Complete Scam

Scam. They don’t answer to client support. You buy with them and they don’t even send you an email about it. They take so long to ship the product to you that by the time it arrives your card won’t refund you.

21 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I would give 0 stars if I could

I would give 0 stars if I could. They illegally stole my content to market their product. The product isnt even the same. Awful company, as you can see from the rest of the reviews.

10 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Hair gel

Ordered some gel on 11th may and it just keeps saying it’s delayed at the depot? It would have been quicker going to the shop. No communication about why it’s delayed or when it can be expected? Very disappointed

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

NOT RECIECED A REFUND FOR MY RETURN NOR A RESPONSE TO ANY OF MY 4 EMAILS!!!!!

1) When purchase 1x Encyclopedia, I agreed to upgrade my order but site added the upgrade (sending me 2 books the same)
2) I ordered 14 December but didn't receive until after Xmas (I had to buy another Xmas present)
3) When received the delivery, I was very disappointed. These are not books but 2 page cards (not worth £20 each)

I emailed customer support on 14th & 19th Dec asking not to send duplication. This request wasn't acknowledged.

I returned the products 5th Jan and sent another 2 emails.

NOT RECIECED A REFUND FOR MY RETURN NOR A RESPONSE TO ANY OF MY 4 EMAILS!!!!!

20 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Not as bad as I thought

Not as bad as I thought. I waited a long time and I decided these guys were scammers based on the research that I did too late, but they did send me the console I purchased for GBP42. Maybe I'm one of the lucky ones?
They just didn't reply to my emails and the product was received much later than expected. i.e. a whole month.

10 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Rip off copies of genuine books

I ordered some pop up books for the grandchildren and one was supposed to have 35 popups but only had 3. I contacted Walker Books who confirmed these were pirated rip off copies. I've tried contacting Ferristale but no response.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered on ferristale and I received…

I ordered on ferristale and I received my purchase today. It did say delivered yesterday and when it was not there got concerned after reading reviews. But had gone to next door so happy purchase

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers. Do not use. Took my money and item not delivered. Unable to contact.

27 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

No Parcel

Chased where parcel was - Got an email to say they had problem with stock or something so looked at reviews on here and saw how many people were complaining - sent another email to say pls cancel my order and refund, asap - expected nothing and was ready to raise a dispute via the bank but a day later got an email to say cancelled and I would get a refund - it miraculously appeared today ! So keep trying !

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Complete scam

Complete scam payed for a Christmas present chased several times and no response at all from them 4 weeks nothing

4 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely rubbish

Absolutely rubbish. You order but do not get it at all. The worst company ever. I never had an issue eith any of my orders from other company. Please DO NOT order from this company. You will loose you money and never get your order. Very disappointing that I ordered from here.

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS

Purchased 3 hand held consoles £96 spent. No delivery, no communication. Didnt look at reviews. Stay away,total scammers. Will chase refund through credit card. Happy Christmas

6 octobre 2025
Avis spontané

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