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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ferris Wheel Press makes beautiful inks that deliver the look promised. There was a slight foible getting it shipped as my order was incorrectly marked for held shipping due to winter weather - but th... Voir plus

Noté 5 sur 5 étoiles

Ferris Wheel Press inks feel like a small luxury in the everyday ritual of writing. The moment you open the bottle, you can tell that this is a brand that cares deeply about craftsmanship and beauty.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Originally wrote a review while being disappointed in the delayed shipping and then wrote specifically about the Shop App updates being the only redeeming quality…. Turns out, the shop app wasn’t hold... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love this company! Everything I’ve ever purchased has been what I expected if not more and the customer service is impeccable!! I own more inks than I should of theirs and will continue to purchase... Voir plus

À propos de l'entreprise

  1. Magasin de matériel artistique
  2. Magasin de stylos

Écrit par l'entreprise

Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy Experience

It was super easy to shop and checkout with Ferris Wheel Press. I love how they have the site organized!

1 avril 2026
Noté 4 sur 5 étoiles

Product as promised, Customer service prompt

Ferris Wheel Press makes beautiful inks that deliver the look promised. There was a slight foible getting it shipped as my order was incorrectly marked for held shipping due to winter weather - but their customer service team is prompt, polite, and responsive, so the moment the mistake was realized things got moving promptly and things arrived shortly thereafter. I have ordered several times, and have never had a bad experience - even if there are unexpected shipping delays.

29 mars 2026
Noté 1 sur 5 étoiles

I recently placed two orders with FWP

I recently placed two orders with FWP, because I had been religiously spinning their loyalty rewards wheel every day for months now and I had finally earned a $50 and a $100 gift certificate, which I used on this day (Mar 13, 2026.) I have a ton of their inks, bought at lots of other stationery/ink stores online, and they do do ink very well. Beautiful tones, shading, sheen, glitter, metallics, standard—they do them all very well. I hadn’t bought from them direct because their prices were usually higher than other places, and because they have a $25 shipping and handling charge, even though they do not ship US orders from Canada, where their business is supposed to be located. They are shipped from the US.

Around Mar 30, I realised I hadn’t heard anything regarding my orders, so I checked on them and saw that neither had been shipped. In the world I live in, you buy something, give businesses your money, and they give you a product or service. That might be simplified, but can you imagine if you went to the grocery store and they said they were going to keep your money for two weeks and THEN give you your groceries. After I emailed them regarding the first of the orders, without a reply to my email they shipped the order. Task done. It did take over two weeks to ship, over 3 to arrive, but at least I got it. Now, a few days ago, I emailed regarding the second order and also got no response. I figured it would be shipped ASAP. Nope. Nothing yet.
If I were you, I’d forget the spinning wheel at Ferris Wheel Press and focus on the stuff they do well, which is ink. Get it at a million places online, probably cheaper and certainly shipped faster.

29 mars 2026
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Hi there,

Thank you for your support and for taking the time to share your experience. We truly appreciate you, and we’re so glad to hear that you’ve been enjoying our inks.

After reviewing our records, we’re currently only able to locate one recent order placed in 2026 under your details, which has since been delivered. This order was temporarily placed on hold to ensure safe delivery, as we paused shipping to certain locations due to temperature conditions that could affect ink quality. We completely understand that the wait can be frustrating, and please know that this decision was not made lightly. It was done with the customer experience and product integrity in mind.

We’ve reached out to you via email to gather more information regarding the second order mentioned in your review, as it does not appear in our system. We would be more than happy to assist further once we have those details.

We’re also sorry to hear that you were not satisfied with the response time. We aim to be as responsive as possible and typically strive to reply within a few hours. If you’re able to share the ticket number referenced, we’d appreciate the opportunity to look into this further as well.

We’re looking forward to hearing from you and working toward a resolution together.

Warm regards,
Ferris Wheel Press Team

Noté 5 sur 5 étoiles

I love this company

I love this company! Everything I’ve ever purchased has been what I expected if not more and the customer service is impeccable!! I own more inks than I should of theirs and will continue to purchase every one I can get my hands on 😍

29 mars 2026
Noté 5 sur 5 étoiles

Zaid provided an excellent customer…

Zaid provided an excellent customer service experience! This company is flawless in every way possible. I am a completely loyal cheerleader for this company!

23 mars 2026
Avis spontané
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Réponse : Ferris Wheel Press

Hi there,

Reading this review truly makes us proud of our team. Thank you so much for this appreciation. :)

Noté 5 sur 5 étoiles

Amazing service

This is my 3rd order from this company, the inks are gorgeous and the fountain pens write amazing.
This order had a small manufacturing issue with one of the inks which led it to arrive empty but the reporting of this issue was very easy and was addressed within the hour with confirmation via email and the ink organised to be resent out.
This is a brand that I enjoy using every day and have recommended to all of my friends.

20 mars 2026
Avis spontané
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Thank you so much for your wonderful review! We’re thrilled to hear you enjoy our inks and pens, and we’re glad we could quickly resolve the issue with your order. Your support and recommendations mean a lot to us!

Noté 5 sur 5 étoiles

Everything arrived very quicly and in…

Everything arrived very quicly and in good condition.

26 février 2026
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Thank you for your review! We’re glad to hear your order arrived quickly and in great condition. We appreciate your support!

Noté 5 sur 5 étoiles

Fast shipping

I loved not only the inks I purchased, but how fast I got them, Ferris Wheel has very fast shipping and packaged well. Will definitely purchase directly from them in the future.

27 février 2026
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Thank you for your kind words! We’re so glad you’re happy with your inks and our fast, careful shipping. We look forward to welcoming you back for your future orders!

Noté 5 sur 5 étoiles

Ferris Wheel Press inks feel like luxury and magic!

Ferris Wheel Press inks feel like a small luxury in the everyday ritual of writing. The moment you open the bottle, you can tell that this is a brand that cares deeply about craftsmanship and beauty. The packaging alone is exquisite--whimsical, artistic, and thoughtfully designed, like something meant to live proudly on a desk rather than tucked away in a drawer.
Using FWP inks turns writing into a moment of pause and creativity--a reminder that even in a digital world, there is something deeply joyful about ink, paper, and the pleasure of putting pen to page.

26 février 2026
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Thank you so much for your beautiful review! We’re delighted to hear our inks bring joy to your writing ritual and that you appreciate the care and craftsmanship we put into every bottle.

Noté 5 sur 5 étoiles

Nothing but positives!

Very quick processing of the delivery!
I had an issue with my order where one of the bottles broke during transport. I filled in the support form, provided pictures and the issue was resolved in under 30 minutes, and a replacement order was on its way the same day!
Great company with beautifully designed products and amazing customer service. I have nothing negative to say about Ferris Wheel Press.
PS.: Thanks Yusra from FWP!

4 mars 2026
Avis spontané
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Thank you so much for your wonderful review! We’re thrilled to hear your issue was resolved quickly and that you’re enjoying our products and service. Yusra sends her thanks as well!

Noté 4 sur 5 étoiles

First time ordering… :(

Originally wrote a review while being disappointed in the delayed shipping and then wrote specifically about the Shop App updates being the only redeeming quality…. Turns out, the shop app wasn’t holding up THEIR end of the deal. I think it was a day or 2 after reviewing without products in hand that they showed up and I realized that the app wasn’t consistent with the transit details. SO! I’m happy to rewrite this review! Shipping did take a little longer than expected but it seemed a lot worse than it had to be based on the lack of timely tracking details. Otherwise, the packing was secure, packaging is gorgeous, and the inks I ordered were beautiful. Now that I know what to expect, I’m happy to stick with ordering directly from the seller. Sorry about the mixup!

27 février 2026
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Hello Lexi,

I’m so sorry to hear that your order hasn’t been delivered yet.

Could you please reach out to us through the web form https://ferriswheelpress.com/pages/order-status-update-request ? Our customer support team will be able to look into this right away and assist you further.

We’ll be waiting to hear from you and are happy to help resolve this as quickly as possible.

Noté 5 sur 5 étoiles

Great experience

Great, conscientious support, fast shipping

26 février 2026
Logo de Ferris Wheel Press

Réponse : Ferris Wheel Press

Thank you for your kind review! We’re glad you’re happy with our support and fast shipping. We truly appreciate your feedback!

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