We are very happy with the service we received from Fidler & Pepper during the purchase of our new home in Gillingham. A special thank you to Sophie Wise and Sharon Bettridge for their help, pr... Voir plus
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Lisez les avis des autres
We used Fidler & Pepper when remortgaging and we couldn’t be happier with the service Melissa Fletcher and Gabrielle Anthony were professional, helpful and always kept us informed as the applic... Voir plus
We had our remortgage completed with Georgie Shaw and Emma Scollick. The whole process was completely stress free. They was great communication and we never felt worried or concerned about the progres... Voir plus
We were recommended Fidler and Pepper as first time buyers who didn’t really know the process well. But Megan and Michelle were so helpful. Very efficient, quick to respond and support. It’s been suc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Coordonnées de contact
Low Street 1, NG17 1DH, Nottinghamshire, Royaume-Uni
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4,8
Excellent
7 k avis
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Highly recommend
Belinda and Annie were most helpful in assisting my sister and I with our shared ownership remortgage. (first time remortgage)
Everything was clearly described and any questions we had, answered quickly and in full. The app is really helpful and easy to use.
Would definitely recommend Fidler & Pepper to anyone.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
We’re delighted to hear that your first remortgage was such a positive experience, Leigh.
It’s wonderful to know that Belinda and Annie supported you and your sister throughout your shared ownership remortgage, explaining everything clearly and responding quickly whenever you had questions. We’re also pleased that you found the app so helpful and easy to use.
Your recommendation is greatly appreciated, and your kind comments will mean a great deal to Belinda, Annie and the wider team.
With sincere thanks,
Fidler & Pepper
Nice to see the progress
Really nice to see the steps as they progress. We had several hiccups. But everything was smoothed out in a timely manner. I can't say we had a good price or not, as we didn't shop around. Costs kept being tacked on as we went. Communication between us could be frustrating. Hard to get ahold of them on the phone. I would recommend them, tho, as they did achieve what we asked of them.
28 août 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for sharing your honest and balanced feedback, Sitarman.
We’re pleased to hear that you found the progress updates helpful and that, despite the hiccups along the way, the team was able to resolve matters and achieve the outcome you were looking for within a timely manner.
We’re sorry to hear that you found communication frustrating at times and that you experienced difficulty getting through to us by phone. We also appreciate your comments regarding the additional costs, and understand how important it is for clients to have clarity around fees throughout their matter.
Your feedback is valuable to us and will be shared with the relevant team as we continue to look at how we can improve both communication and the overall client experience.
Thank you again for your recommendation and for taking the time to share your experience.
With appreciation,
Fidler & Pepper Lawyers
Fantastic Remortgage experience
We did a remortgage with Fidler and Pepper and it was so easy from start to finish. Gabrielle sorted everything, kept us updated each step of the way and made it so smooth/stress free. I would definitely recommend this firm to anyone considering remortgaging their home!
2 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
It’s wonderful to hear that your remortgage was such an easy and stress-free experience, Leoni.
We’re delighted that Gabrielle was able to take care of everything, keep you updated at each stage and make the whole process feel so straightforward. Your confidence in recommending Fidler & Pepper to others considering a remortgage is especially appreciated.
Thank you for choosing us and for taking the time to share such lovely feedback.
With our very best wishes,
Fidler & Pepper Lawyers
My recent remortgage process has been…
My recent remortgage process has been successfully completed on time and without issues by Chloe from Fidler & Pepper.
Chloe handled the case professionally with no delays.
Thank you Chloe for your assistance in this matter.
Based on this experience I can recommend Fidler and Pepper.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
It’s fantastic to hear that your remortgage was completed successfully and on time, Janos.
We’re pleased to know that Chloe handled your case professionally and efficiently, with no delays or issues along the way. It’s especially rewarding to hear that her support left you confident in recommending Fidler & Pepper.
We’ll be sure to pass your thanks on to Chloe, and we truly appreciate you taking the time to share your experience.
With sincere thanks,
Fidler & Pepper Lawyers
Remortgage great service
I used this company as advised by the mortgage broker for remortgage the service was excellent the app gave all the steps and any queries i had were responded to quickly in the app by Leah, really pleased with service and would use again.
2 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
We’re delighted to hear that you had such a positive remortgage experience, Mrs Sahdra.
It’s great to know that you found the app helpful for keeping track of each stage, and that Leah was quick to respond whenever you had any questions. We’re especially pleased that you were so happy with the service and would choose to use us again.
Thank you for taking the time to share your experience and for your kind recommendation.
With warm appreciation,
Fidler & Pepper Remortgage Team
Fantastic company
Fantastic company. Chloe was amazing and nothing was too much trouble.
Highly recommend.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your fantastic feedback, Paul!
We’re delighted to hear that Chloe was so helpful and made everything feel straightforward. It’s lovely to know that nothing was too much trouble and that you would recommend us.
We’ll be sure to pass your kind words on to Chloe.
Warm regards,
Fidler & Pepper Lawyers
Gabrielle Anthony and Melanie Lawson…
Gabrielle Anthony and Melanie Lawson handled my case.
They both kept me up to date through the whole process.
The case completed when they said it would.
A great team effort by them all.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your lovely feedback, Ian!
We’re really pleased to hear that Gabrielle, Anthony and Melanie kept you informed throughout and that everything was completed on time as promised.
It’s great to hear what a positive team effort it was. We’ll be sure to pass your kind words on to them all.
Best wishes,
Fidler & Pepper Lawyers
5/5 Stars
5/5 Stars – Outstanding Service for Our New Home Purchase
Ross and Amber were an absolute pleasure to work with during our recent home purchase and mortgage process. From start to finish, their communication was exceptional—we were always kept fully informed and never had to chase for updates. They handled everything with total professionalism and maintained complete transparency regarding costs and timelines at every single step of the way. Buying a new home can be stressful, but having such a supportive and diligent team made all the difference. I would not hesitate to recommend their services to anyone looking for a reliable and efficient conveyancing team. Thank you, Ross and Amber!
14 août 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your fantastic five-star feedback, Dilshan!
We’re delighted to hear that Ross and Amber made your home purchase such a smooth and positive experience. Keeping clients informed and making sure everything is clear throughout the process is so important to us.
We’ll be sure to pass your lovely comments on to Ross and Amber. Thank you for recommending Fidler & Pepper!
Kind regards,
Fidler & Pepper Lawyers
Recent re-mortgage
I used Fidler & Pepper for my most recent re-mortgage. This solicitors was recommended through my mortgage advisor, so I took their recommendation on board and I am glad I did.
I found them to be very thorough from start to finish. I especially found Lauren Evans extremely helpful as this was the first re-mortgage I had undertaken so I had a lot of questions. Lauren come back very quickly to my questions and provided me with the information I needed. I would highly recommend this solicitors.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your wonderful feedback, Lauren!
We’re delighted to hear that you felt well supported throughout your remortgage, particularly by Lauren. We know that a first remortgage can come with plenty of questions, so it’s great to hear she was on hand with clear and prompt answers.
Thank you for recommending Fidler & Pepper — we really appreciate it!
Best wishes,
Fidler & Pepper Lawyers
Absolutely recommend
Absolutely recommend, through using the app everything was kept clear and simple and I always knew of any updates straight away. Communication was brilliant.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your fantastic feedback, Shane!
We’re so pleased to hear that you found the app easy to use and that it kept you up to date throughout the process. Great communication is so important to us, so it’s lovely to hear that you felt well informed from start to finish.
We really appreciate the recommendation!
Best wishes,
Fidler & Pepper Lawyers
Justina and the whole team at Fidler…
Justina and the whole team at Fidler and Pepper are ACE !
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you so much for the brilliant feedback, Paul!
We’re delighted to hear that Justina and the wider team made such a great impression. We’ll be sure to pass your kind words on to them.
Thanks again for choosing Fidler & Pepper!
Warm wishes,
Fidler & Pepper Lawyers
Very good communication
Very good communication, quick responses and I did not have to chase them up at all.
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your feedback, Sophie!
We’re really pleased to hear that you found our communication clear and responsive, and that you never felt you needed to chase us for updates. Keeping things moving and our clients informed is something we always aim for.
We really appreciate you taking the time to share your experience.
All the best,
Fidler & Pepper Lawyers
Melissa handled our mortgage
Melissa handled our mortgage. Excellent communication and efficient correspondence, Very Happy!
Mark and Lynne
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your lovely feedback, Mark and Lynne!
We’re delighted to hear that Melissa provided such efficient service and kept communication clear throughout your mortgage. It’s great to know you were both very happy with the experience.
We’ll be sure to pass your kind words on to Melissa.
Best wishes,
Fidler & Pepper Lawyers
Extremely satisfied with the service received!
We are extremely satisfied with the service provided by Fidler & Pepper Lawyers. The team was highly professional and kept us fully informed throughout every stage of our remortgage application.
A special thank you to our case handler, Lauren Evans - excellent support and communication throughout the process. We really appreciated how smoothly everything was handled.
We would have no hesitation in using Fidler & Pepper Lawyers again and would happily recommend their services to others. Many thanks for all your help!
Ovidiu
1 septembre 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your wonderful feedback, Ovidiu!
We’re so pleased to hear that you were happy with the service and that Lauren kept everything running smoothly and kept you informed throughout your remortgage.
It’s fantastic to hear you’d recommend us and use Fidler & Pepper again. We really appreciate your kind words!
Best wishes,
Fidler & Pepper Lawyers
Professional staff made my remortgaging…
Professional staff made my remortgaging application seamless. Friendly efficient always kept me in the loop made the process as stress free as I could have hoped for. Top marks !
30 juin 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for your fantastic feedback, Paul!
We’re delighted to hear that your remortgage was handled so smoothly and that our team kept you informed throughout. Making the process as straightforward and stress-free as possible is exactly what we aim for.
We really appreciate your kind words and the top marks!
Warm regards,
Fidler & Pepper Lawyers
Not the best experience to say the least!
I’m being generous with 2 stars. Thats only because you need legal to complete your mortgage! But I did toil between 1&2
We recently had our remortgage dealt with by this firm, although it’s worth pointing out that we didn’t choose or appoint them ourselves — they were appointed by our financial adviser as part of the remortgage process.
The legal side was completed, but unfortunately the overall experience has left me disappointed, particularly with the repeated requests for a review.
After the first request, I replied:
“Yeah sure, I’ll sort that sometime this week for you.”
Seven days later, I was contacted again, so I replied:
“Hi, sorry for the delay. I’m currently tied up with my daughter being induced for her baby, been in hospital since last week, so that’s taking my time at the moment, but I will do it once I get a minute.”
My daughter was understandably my priority, and I had explained that I was dealing with a family situation and needed some time.
What really irritated me was that the response wasn’t one of understanding or even a simple “Hope everything goes well with your daughter.” Instead, I continued to receive requests for the review, including:
“If it isn’t any trouble, please mention our names, Emma Scollick and Georgie Guest, as this is something our bosses look out for.”
That really didn’t sit well with me. It made the whole thing feel very much like the review was about them and their internal targets, rather than my experience as a customer.
But what made me even more frustrated was when I eventually went onto the reviews to leave mine and noticed several other reviews containing virtually the same request to mention their names because their bosses look out for it.
At that point, I honestly thought: WTH?!
What I had initially taken as an individual request from someone who wanted some recognition for good service suddenly appeared to be something that was being repeatedly encouraged across customers.
It actually made the whole experience feel even less personal than I had originally thought.
To be completely honest, we had very little direct interaction with the solicitors themselves. Our financial adviser did all of the work involved in arranging the remortgage, while the solicitors dealt with the legal side of the transaction — for which they were paid a substantial fee.
The legal work was completed, but I wouldn’t describe the service as particularly personal or above and beyond what I would expect from a paid legal service.
I’m also speaking to my financial adviser about this experience and recommending that he considers using a more professional firm for future clients.
And ironically, constantly chasing customers for reviews and specifically asking them to name individual employees because their bosses monitor the reviews doesn’t encourage me to write a more positive review. Quite the opposite.
A review should be an honest reflection of the customer’s experience — not a tool for employees to collect named praise for their bosses to see.
Having now read the other reviews, I’m actually more disappointed than I was when I first started writing this.
A little genuine human interaction and consideration would have gone a long way
3 août 2026
Avis spontané
Réponse de Fidler & Pepper
Thank you for taking the time to share your feedback, Joanne.
We’re sorry to hear that your experience didn’t meet your expectations. We appreciate your comments regarding our review requests and the way these were communicated, and we’ll certainly take this on board.
We’re pleased that the legal work for your remortgage was completed, and we appreciate you sharing your honest feedback with us.
Kind regards,
Fidler & Pepper Lawyers
Excellent, efficient conveyancing service
I have been extremely impressed with the service from my conveyancer throughout my house sale.
Despite what has become a frustrating and prolonged transaction, my solicitor has consistently responded quickly, dealt with enquiries promptly and chased the buyer’s solicitors whenever progress has stalled. On several occasions, matters requiring a response have been dealt with the same day.
Communication has been clear and efficient, and it has been reassuring to know that my side of the transaction is being actively progressed rather than left sitting. The app is very good at sharing information.
Having now experienced almost four months of conveyancing, the contrast between the efficiency on each side of the transaction has been particularly noticeable.
I would happily use them again and would recommend them for conveyancing.
28 août 2026
Avis spontané
Réponse de Fidler & Pepper
We’re grateful for your thoughtful review, Sarah.
We’re delighted to hear that, despite the frustrations and delays involved in your house sale, you felt your solicitor consistently kept matters moving and responded promptly to enquiries. It’s particularly pleasing to know that issues requiring a response were often dealt with on the same day, and that the app provided a useful way to keep you informed and share information.
We understand how reassuring it is to know that your side of a transaction is being actively progressed, particularly when a matter becomes prolonged. Your kind comments about the efficiency and communication you received are greatly appreciated.
Thank you for your recommendation and for trusting Fidler & Pepper with your conveyancing. We’d be very pleased to assist you again in the future.
With sincere appreciation,
Fidler & Pepper Lawyers
Simple, Expedient, Excellent
This has to be one of the most straightforward and fastest transactions I have experienced. The communication was excellent throughout. A huge thank you to Penny Gribbins and Annie Castledine. Keep up the great work!
28 août 2026
Avis spontané
Réponse de Fidler & Pepper
It’s fantastic to hear such positive feedback, V P.
We’re delighted that you found the transaction so straightforward and efficient, with excellent communication throughout. Penny Gribbins and Annie Castledine will be especially pleased to know that their hard work helped make the experience such a positive one for you.
Thank you for recognising their efforts and for taking the time to share your experience. We’ll be sure to pass your kind comments on to them.
With our very best wishes,
Fidler & Pepper Team
Amazing 5 stars
Amazing, these guys worked hard to keep my experience as smooth and stress free as possible, quick emails or phone calls back when I needed help and support, Chloe Foley who handled my case was the best, thank you
28 août 2026
Avis spontané
Réponse de Fidler & Pepper
We’re so pleased to hear about your experience, Daniel.
It’s fantastic to know that the team worked hard to keep everything smooth and stress free, with prompt responses whenever you needed help or support. Chloe Foley will be especially pleased to hear your kind words and to know that her dedication made such a positive difference to your experience.
Your feedback is truly appreciated, and we’ll be sure to pass your thanks on to Chloe and the wider team.
With our heartfelt thanks,
Fidler & Pepper Team
Excellent /Recommendation 100%
28 août 2026
Avis spontané
Réponse de Fidler & Pepper
It’s wonderful to receive your feedback, H L.
We’re delighted to hear that you had such a positive experience and would recommend us so highly. Your 100% recommendation is greatly appreciated and means a lot to the team.
Thank you for choosing Fidler & Pepper and for taking the time to share your experience.
With warmest appreciation,
Fidler & Pepper Lawyers
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