Findmypast Avis 

632
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories. I dropped a st... Voir plus

Noté 4 sur 5 étoiles

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Généalogiste

Écrit par l'entreprise

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(632)

62 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Its a great website for research

Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories.
I dropped a star because some pages in the newspapers are incorrectly loaded up and there is nowhere to report it.
Also, searching for marriages is a tad arduous as each file needs to be opened up to see who the partner was, rather than say a ' hover' mechanism.
I have been with FMP for many years and will continue my subscriptions as its a very good research website.

29 septembre 2026
Noté 2 sur 5 étoiles

Your links don’t take into account the…

Your links don’t take into account the year in question so we get lots of unwanted information

20 septembre 2026
Logo de Findmypast

Réponse de Findmypast

Good Morning

Thank you for taking the time to provide feedback

We are sorry you have experienced some issues on our site!

A member of our support team will be in touch in due course to offer some support

Kind regards

Findmypast Support Team

Noté 5 sur 5 étoiles

After using MyHeritage this package has…

After using MyHeritage this package has accepted my data. It is much easier to use and at an affordable price.

1 septembre 2026
Logo de Findmypast

Réponse de Findmypast

Hi Jenny

Thank you for your review of Findmypast. 

We are happy to hear you have found the site easy to use! 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

Good coverage of Worcestershire…

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling through the register from the page you open on the phone app. Confusing where membership is when first setting up.

24 août 2026
Logo de Findmypast

Réponse de Findmypast

Hello,

Thank you for your review of Findmypast.

We are happy to hear you are enjoying our records.  We will pass on your feedback regarding our App. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

Able to research anywhere in the world

Able to research anywhere in the world, great array of resources available

5 juillet 2026
Logo de Findmypast

Réponse de Findmypast

Hello Neil, 

Thank you for your review of Findmypast.

We're happy to hear you have enjoyed diving into the resources available from around the world and wish you the best of luck with your research! 

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Noté 4 sur 5 étoiles

Your serious attention to the goal and…

Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!..
Persistance, tenacity, creativity and system, are the main stays, in this game, as Well as the acceptance of the fact, that record keepers of the past, were not as deeply tied to exact dates, spelling and system, as we may be.
Which makes childrens names just as valuable as dates, when researching and comparing “facts” ….!!..
Proceed the way you are going, and I am sure succes’s will be the reward …!!!..

11 juillet 2026
Logo de Findmypast

Réponse de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We really appreciate you comments and wish you all the best for your ongoing research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Findmypast

Noté 5 sur 5 étoiles

I have thoroughly enjoyed looking for…

I have thoroughly enjoyed looking for my family on here. I never thought that I would be able to find them. Your website has been a blessing. My experience using it has been great and the website is easy to navigate.

9 juillet 2026
Logo de Findmypast

Réponse de Findmypast

Good Morning

Thank you so much for taking to rate us!

We really appreciate your comments, and are pleased you have had success in tracing your family history! Your comments have been forwarded along as feedback.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Findmypast

Noté 1 sur 5 étoiles

Everything I wanted to know seemed to…

Everything I wanted to know seemed to need buying some extra facility

14 juillet 2026
Logo de Findmypast

Réponse de Findmypast

Hello, 

Thank you for your review of Findmypast.

We're sorry for any confusion here, Findmypast is a subscription based website so an active subscription is required to access the majority of our content. 

You can however find a list of freely available records here: 

https://www.findmypast.com.au/page/free-ancestry-records

We also offer a 7 day trial of our paid packages should this be of interest you can find out more here: 

https://www.findmypast.com.au/free-trial

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Noté 5 sur 5 étoiles

**********

11 juillet 2026
Logo de Findmypast

Réponse de Findmypast

Hello Alun, 

Thank you for your review of Findmypast.

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Noté 4 sur 5 étoiles

Easy to use

Would like to be able to add a parent on a general search -very through information though and easy to use

30 juin 2026
Logo de Findmypast

Réponse de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We are pleased you have had such success in using our site.

We would recommend narrowing to a specific type of record if you wish to search using parent names, for example if you restrict the searches to baptisms this will allow you to add parents names in the search.

I have forwarded along your feedback for consideration

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Findmypast Support Team

Noté 4 sur 5 étoiles

The search function on FMP is heaps…

The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my British history, though I've had to rely on "that other site" for my more recent Australian results

24 juin 2026
Logo de Findmypast

Réponse de Findmypast

Hello 

Thank you for reviewing Findmypast 

We are happy to hear our site and records have helped explore your British history.  Your comments will be pass on. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

Digitized records

Whenever I use Find My Past I can usually find the records I’m looking for most of the time. Also I like that they digitize the Parish records which gives me the option of printing them for my “paper” files. Thank you for the wonderful work.

24 juin 2026
Logo de Findmypast

Réponse de Findmypast

Hello Pam 

Thank you for reviewing Findmypast 

We are delighted to hear you are enjoying the site, your feedback will be passed on. 


If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

The layout and information was easy to…

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to be directly linked. Left a message but no response. May have left findmypast site. The historical references were fascinating and gave context to my search and helped to uncover some answered. Many thanks. R. Beard. Aus.

23 juin 2026
Logo de Findmypast

Réponse de Findmypast

Hi Robyn, 

Thank you for your review of Findmypast. 

We are happy to hear you have found the site easy to navigate. We do send notification emails when a message is sent to the account email address. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 2 sur 5 étoiles

I dont like web sites that lure you in…

I dont like web sites that lure you in with constant emails and as soon as you touch a button they go immediately to a payment screen. No consideration for where the customer is at in their Genealogical journey.

24 mai 2026
Logo de Findmypast

Réponse de Findmypast

Hello Graeme, 

Thank you for your review of Findmypast

We're sorry to hear you're unhappy with our mailings, these can be switched off at any time by clicking 'My Account' and heading to the 'Communications Preferences' Section. 

As a subscription based website a large amount of content requires a subscription in order to access it however we do have some free records all year round found here: 

https://www.findmypast.com.au/page/free-ancestry-records

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Noté 5 sur 5 étoiles

I found my gggrandmother

I found my gggrandmother in your records. I had liiked in Ireland and Scotland previously for 40 yrs then you sent me a message and when I checked it yes it was her on her baptism in Ireland residence 43rd Regiment of Foot.

fot

15 mai 2026
Logo de Findmypast

Réponse de Findmypast

Dear Kenneth 

Thank you for reviewing Findmypast 

We are happy to hear you have located family members within our records. 

We will pass on your feedback. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

I gave 5 stars because they are coming…

I gave 5 stars because they are coming up with new people all the time

10 mai 2026
Logo de Findmypast

Réponse de Findmypast

Thank you for reviewing Findmypast Sheila 

We are happy to hear you are enjoying the site and features 

We will pass on your feedback.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

I find FMP very useful in researching…

I find FMP very useful in researching my Anglo Indian family history. I find it very easy to use.

21 avril 2026
Logo de Findmypast

Réponse de Findmypast

Thank you for reviewing Findmypast Betty 

We are delighted to hear you are enjoying the site 

Your feedback will be passed on 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 1 sur 5 étoiles
Logo de Findmypast

Réponse de Findmypast

Hello Wendy, 

Thank you for your review of Findmypast.

We're sorry to hear you didn't receive our email. We've had a look into your original request and can see that we reached out on Monday the 4th of May with an answer to your query. 

I've reached out to the colleague who responded to you and asked them to resend their original response to you today when they can. 

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Noté 4 sur 5 étoiles

I'm satisfied!

Immediately, I can see how many 'hits' there are - great. However, I'd like to see many more scans of original records, which I prefer, rather than transcriptions. I want to be able to read the record for myself because, from time to time, I've found errors in transcriptions. Additionally, for example, original marriage records provide names of witnesses and whether or not each of the persons getting married was literate inasmuch as they've signed their name or 'signed' with their mark of a cross. I like your ready access to old newspapers and I like the fact that you're British-owned.

1 avril 2026
Logo de Findmypast

Réponse de Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We do appreciate your comments and do understand the love for original images! We do have a vast collection of records with images on site though I have forwarded along your comments as feedback!

We do release new records each week to keep an eye on our social media and blog pages for all updates

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

It gave me the full BDM transcripts for…

It gave me the full BDM transcripts for my South Australian ancestors. This had been my brickwall.

2 avril 2026
Logo de Findmypast

Réponse de Findmypast

Hello Christine, 

Thank you for your review of Findmypast.

We are so pleased to hear our records have helped you overcome a brick wall in your research! 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus