Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories. I dropped a st... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Voir plus
L'entreprise a répondu
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Voir plus
L'entreprise a répondu
I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Coordonnées de contact
185 Fleet Street, EC4A 2HS, London, Royaume-Uni
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Bien
632 avis
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Comment cette entreprise utilise Trustpilot
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I uploaded a tree from Legacy and FMP…
I uploaded a tree from Legacy and FMP added new information BUT has changed all the numbers for each person. It is now a GREAT NBIG MESS
16 novembre 2025
Avis spontané
Réponse de Findmypast
Hello Valerie,
Thank you for your review of Findmypast.
We're sorry to hear you're currently having some issues with your family tree after uploading a gedcom file.
One of my colleagues in the customer support team will reach out to you soon requesting some information so that we can investigate this matter further on your behalf so please look out for that if it hasn't already arrived.
Once we have the information we will then be able to try and correct any issues you may be having.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
It's relatively easy to search for what…
It's relatively easy to search for what I am looking for by using the record sets. I am mainly interested in Australian and UK records, so I can usually find those. My only gripe is the lack of a way to easily cite the record I have found. There is often a lack of detail of where the actual record came from and I have to use other websites to drill down to the actual location of the record to write a proper citation. A copy citation button would be very useful sometimes.
15 novembre 2025
Réponse de Findmypast
Good Afternoon
Thank you for taking the time to provide feedback
I have forwarded along your comments with regards to citing our records!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Simple to create a new tree
Simple to create a new tree, or import and export to other apps. Hints are great, but would love more freebies to help with those challenging connections. Like every other app you will need secondary sources and probably other apps too. Genealogy is hard, but this app helps so much in collating all the threads.
2 novembre 2025
Réponse de Findmypast
Good Afternoon
Thank you for your feedback!
We really appreciate your comments and are pleased you have enjoyed using our app!
I have forwarded along your comments as feedback now
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Just Wrong
I could not find many people I know, Could not even locate myself, they ask for payment and do not help.
waste of time and effort.
they should pay you for wasting your time.
So So Wrong
31 octobre 2025
Avis spontané
Réponse de Findmypast
Thank you for your review of Findmypast.
We're sorry to hear you had some difficulty locating records and will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Helpful hints and lots of information.
24 octobre 2025
Réponse de Findmypast
Thank you for reviewing Findmypast
We are delighted to hear you are enjoying our hints feature.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Easy collection searches
I use Findmypast constantly but do wish that they had licences to cover more of the UK counties.
The easy way to zone in on a Collection search is one of it's best facilities.
Always my Go-To spot for anything Ireland!
I've been a subscriber since Day 1.
3 octobre 2025
Réponse de Findmypast
Thank you for reviewing Findmypast
We will pass on your feedback regarding licenses to our developers.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Every company can and should improve
10 septembre 2025
Réponse de Findmypast
Dear Liesa,
Thank you for taking the time to review Findmypast and we agree, there is always room to grow.
If you have any specific suggestions or areas where you think we could do better or are doing well, we’d love to hear them. You can contact us on support@findmypast.com.au
Kind Regards
Support Team @ Findmypast
The overall experience
The overall experience and depth of detail in Find my Past is excellent, however the price of subscription is (in Australia) almost beyond affordability for pensioners such as myself. We find we need to "rest" between annual subscriptions in order to keep our research going.
16 septembre 2025
Réponse de Findmypast
Thank you for reviewing Findmypast
We are happy to hear you are enjoying the site.
We will pass on your feedback regarding the cost factors of our subscriptions
Kind Regards
Support Team @Findmypast
I find the user interface of Findmypast…
I find the user interface of Findmypast to be the most user-friendly of the 'big 4' subscription databases, and their access to the collections of British newspapers is a much-used bonus.
11 septembre 2025
Réponse de Findmypast
Good Morning
Thank you for taking the time to rate us!
We are pleased you have found our site to be user friendly! We do aim to make our site easy to use for all our members.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
WHAT A LOAD of RUBISH waste of money
WHAT A LOAD of RUBISH waste of money, cancel after 15mins You have to pay more to get what you want
31 août 2025
Avis spontané
Réponse de Findmypast
Thank you for taking the time to review Findmypast.
We’re sorry to hear you felt disappointed with your experience with the Family Tree subscription.
Our Family Tree subscription gives you access to record hints, family notice hints, and tree search. For those who want full access, our Everything subscription provides unlimited access to billions of records – including all British censuses (such as the 1921 Census of England and Wales), British and Irish newspapers, and much more. This may be a more suitable subscription for your needs?
You can upgrade from the following page when signed in:
https://www.findmypast.co.uk/upgrade
Alternatively there is an option for micropayments for individual records:
https://www.findmypast.co.uk/help/articles/4405440232977-what-are-findmypast-micropayments
Kind Regards,
Findmypast
I am finding accurate finds to search…
I am finding accurate finds to search terms. Good.
The large database of images of good quality makes me feel good.
I like the highlighted visited links. That is great.
Oh, I do like the log-on process.. Smart.
12 août 2025
Réponse de Findmypast
Good Morning
Thank you for taking the time to provide feedback!
We are thrilled you have enjoyed your time on site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have found the site very easy to use
I have found the site very easy to use. I have found so much more of my family history.
22 juillet 2025
Réponse de Findmypast
Good Afternoon
Thank you for your kind comments!
We are pleased you have found our site so easy to use!
We have forwarded along your comments as feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
More focussed records
I have quite a few brick walls in Ireland, as do most people. The records and newspapers are more focussed. Note: the newspapers are not an add on, they are included. At times you may still need to go to an external source to see the original. Of course, they still can't conjure up the missing records!
27 juin 2025
Réponse de Findmypast
Good Morning
Thank you for your feedback!
We are thrilled you have enjoyed our records, especially our newspapers!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
NO AUSTRALIAN NEWSPAPERS
25 juin 2025
Réponse de Findmypast
Hello Bob,
Thank you for your review of Findmypast.
We will pass over your feedback that you would like to see Australian Newspapers added to Findmypast in the future.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Réponse de Findmypast
Hello Lorraine,
Thank you for your review of Findmypast.
Looking at your account, it was originally registered on our AU version of the website.
We have altered this now so your future mailings will be relevant to the UK version of Findmypast.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
It works for supplementing my existing findings.
It verifies existing findings I have from other sources, plus adding some new ones.
16 juin 2025
Réponse de Findmypast
Hello Terry,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using our records to further your research and wish you the best of luck in delving deeper into your family history.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Viewing old newspapers can not only…
Viewing old newspapers can not only place you ancestory in set time and place, it can also tell what was happening in that period. It is a fantastic way to continue researching.
Plus there is amazing records to help with tracking down your long lost rellie.
18 juin 2025
Réponse de Findmypast
Hello,
Thank you for your review of Findmypast.
We are so pleased you enjoy using the site for your search.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Fortunately FMP offered a special that…
Fortunately FMP offered a special that came within my budget which has made genealogy research a joy once again. It took a little time to figure out but well and truly worth the effort & have now succeeded and have found a lot of documentation & newspaper stories that has helped with so many ancestors stories. I saved for a couple of years but fell short of the membership cost. Will miss it when my time is up.
14 juin 2025
Réponse de Findmypast
Hello Marion,
Thank you for your review of Findmypast.
We're happy to hear that you have decided to rejoin Findmypast and hope that you are enjoying your return to us.
You can find FAQs relating to what may have changed over the years here:
https://www.findmypast.co.uk/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
I love using Findmypast
I love using Findmypast. It is simple to use and gives me access to a lot of records that are useful for my research.
24 mai 2025
Réponse de Findmypast
Hi Dani
Thank you for your review of Findmypast.
We are pleased to hear you love enjoy using the site for your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I'm very new to genealogy &am a dummy…
I'm very new to genealogy &am a dummy when it comes to technology & I find it quite hard to move on after entering a fact about a relative
25 mai 2025
Réponse de Findmypast
Good Morning
Thank you for your feedback
We would like to offer some assistance in using our site!
A member of our support team will be in touch to gather more details in due course
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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